Compare Salesforce Sales Cloud and monday CRM 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$12.00 Per Month
Salesforce Sales Cloud
Star Rating
(23,272)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansmonday CRM
Star Rating
(920)4.6 out of 5
Market Segments
Small-Business (78.6% of reviews)
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while monday CRM offers a slightly lower score of 8.5 in the same area. Reviewers mention that Salesforce's robust features help streamline sales processes effectively.
- Reviewers mention that monday CRM shines in Ease of Use, scoring 8.9 compared to Salesforce's 8.1. Users on G2 appreciate the intuitive interface of monday CRM, making it easier for teams to adopt and utilize the software without extensive training.
- G2 users highlight that Salesforce Sales Cloud provides superior Lead Management capabilities, scoring 8.5, while monday CRM scores 8.6. Users say that Salesforce's advanced features, such as Lead Qualification and Lead Follow-up, enhance their ability to convert leads into customers.
- Users report that monday CRM offers better Customer Support, with a score of 8.4 compared to Salesforce's 8.1. Reviewers mention that the responsiveness and helpfulness of monday CRM's support team significantly improve their overall experience.
- Reviewers mention that Salesforce Sales Cloud has a more comprehensive Marketing Automation suite, particularly in Email Marketing and Campaign Management, where it scores 7.9 and 8.1 respectively, compared to monday CRM's lower scores of 7.6 and 7.8. Users say that Salesforce's tools allow for more effective marketing strategies.
- Users on G2 report that monday CRM excels in Task Management, scoring 8.8, while Salesforce scores 8.3. Reviewers mention that the ability to manage tasks seamlessly within monday CRM enhances team collaboration and productivity.
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Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Salesforce Sales Cloud
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.8
13,128
8.6
662
Ease of Use
8.1
16,045
8.9
674
Ease of Setup
7.8
7,175
8.5
470
Ease of Admin
7.9
4,139
8.9
392
Quality of Support
8.1
11,414
8.6
582
Has the product been a good partner in doing business?
8.3
4,101
8.9
386
Product Direction (% positive)
8.2
12,805
9.3
639
Features by Category
Sales Force Automation
8.8
9094
|
Verified
8.5
427
8.2
6044
|
Verified
7.9
363
8.7
8822
|
Verified
8.5
424
8.3
9083
|
Verified
8.8
461
8.0
6971
|
Verified
7.8
334
8.2
7267
|
Verified
8.3
384
8.0
6411
|
Verified
7.8
340
8.1
6309
|
Verified
7.6
343
8.3
7065
|
Verified
7.9
371
Marketing Automation
7.9
6328
|
Verified
7.6
353
8.1
6651
|
Verified
7.8
347
8.5
7671
|
Verified
8.6
414
7.9
5095
7.5
325
Customer Support
8.3
6478
|
Verified
8.4
365
8.1
6056
|
Verified
8.0
305
8.2
6452
|
Verified
8.4
328
8.0
5173
|
Verified
7.1
291
8.2
5666
|
Verified
8.0
345
Reporting & Analytics
8.5
8612
|
Verified
8.3
398
8.5
8799
|
Verified
8.7
453
8.2
7111
|
Verified
8.0
360
Mobile & Social
7.9
5305
|
Verified
7.9
281
7.8
4936
|
Verified
7.4
248
7.7
5785
|
Verified
7.8
365
Platform
8.5
3280
|
Verified
8.8
409
8.5
3286
|
Verified
8.8
401
8.6
3310
|
Verified
8.7
415
8.3
2594
|
Verified
8.1
340
8.5
2869
|
Verified
7.6
289
8.1
2897
|
Verified
8.0
372
8.7
3296
|
Verified
8.6
399
8.1
2737
7.9
337
Integration
8.5
2335
|
Verified
8.2
378
8.5
2791
|
Verified
7.9
328
8.5
2638
|
Verified
8.1
319
Generative AI
Feature Not Available
7.2
217
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
242
Not enough data
8.8
262
Not enough data
8.7
284
Not enough data
8.6
261
Not enough data
Organization
8.9
320
Not enough data
8.8
312
Not enough data
8.8
305
Not enough data
Performance Analysis
8.4
255
Not enough data
8.8
277
Not enough data
Sales Analysis
8.4
256
Not enough data
8.7
270
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.7
407
Not enough data
8.5
397
Not enough data
8.0
356
Not enough data
8.0
351
Not enough data
8.9
406
Not enough data
8.4
355
Not enough data
8.6
370
Not enough data
Repeatability and Reportability
8.4
371
Not enough data
8.7
390
Not enough data
8.7
386
Not enough data
8.3
373
Not enough data
7.6
307
Not enough data
AI and Automation
8.5
353
Not enough data
8.4
362
Not enough data
8.2
322
Not enough data
7.9
325
Not enough data
7.7
307
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.7
118
Not enough data
8.5
122
Not enough data
8.6
117
Not enough data
8.9
117
Not enough data
Agent Performance Management
8.6
127
Not enough data
8.6
111
Not enough data
8.7
127
Not enough data
Generative AI
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
8.2
28
Not enough data
8.1
28
Not enough data
8.6
28
Not enough data
8.6
28
Not enough data
8.3
28
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
CRM Data Enrichment
8.0
29
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
7.9
29
Not enough data
8.5
23
Not enough data
Account Management
7.9
29
Not enough data
7.8
29
Not enough data
7.6
29
Not enough data
8.3
28
Not enough data
8.3
23
Not enough data
8.1
23
Not enough data
Integrations
8.1
120
Not enough data
8.5
121
Not enough data
8.0
121
Not enough data
8.0
119
Not enough data
8.8
121
Not enough data
Branding & Customizatio
8.1
117
Not enough data
8.2
120
Not enough data
8.3
118
Not enough data
Automatic Rules & Configurations
8.3
119
Not enough data
8.3
119
Not enough data
7.9
122
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales Performance Features - Sales Planning
8.3
103
Not enough data
8.5
95
Not enough data
8.4
100
Not enough data
8.6
100
Not enough data
8.5
99
Not enough data
8.7
98
Not enough data
8.0
96
Not enough data
Territory Management - Sales Planning
8.6
97
Not enough data
8.4
102
Not enough data
Quota & Capacity Management - Sales Planning
8.3
98
Not enough data
8.3
106
Not enough data
8.2
99
Not enough data
Data Sourcing
8.5
859
Not enough data
8.7
890
Not enough data
8.3
794
Not enough data
8.7
918
Not enough data
8.6
855
Not enough data
Predictive Analytics
8.4
835
Not enough data
8.6
851
Not enough data
8.1
750
Not enough data
8.3
792
Not enough data
Sales Management
8.7
881
Not enough data
8.1
757
Not enough data
8.6
874
Not enough data
8.8
942
Not enough data
Content Management
8.3
308
Not enough data
8.1
298
Not enough data
8.2
283
Not enough data
8.5
274
Not enough data
8.2
292
Not enough data
Analytics
8.7
298
Not enough data
8.4
297
Not enough data
8.4
181
Not enough data
8.3
306
Not enough data
Presentation
7.4
172
Not enough data
7.3
172
Not enough data
7.2
163
Not enough data
Training
8.8
232
Not enough data
8.8
225
Not enough data
8.5
186
Not enough data
8.4
222
Not enough data
Feedback
8.7
214
Not enough data
8.6
211
Not enough data
8.5
191
Not enough data
8.6
181
Not enough data
8.8
205
Not enough data
8.8
206
Not enough data
8.7
178
Not enough data
Generative AI
Feature Not Available
Not enough data
Attribution
8.9
379
Not enough data
8.9
383
Not enough data
8.6
365
Not enough data
Discovery
8.9
386
Not enough data
8.6
381
Not enough data
8.6
363
Not enough data
Management
8.5
353
Not enough data
8.7
371
Not enough data
Platform
8.6
363
Not enough data
8.6
363
Not enough data
Calling
8.6
137
Not enough data
8.4
131
Not enough data
8.8
140
Not enough data
8.7
136
Not enough data
Contacts
8.8
132
Not enough data
8.7
134
Not enough data
8.7
136
Not enough data
Insights
9.1
140
Not enough data
8.8
138
Not enough data
8.3
134
Not enough data
8.5
144
Not enough data
8.3
139
Not enough data
Analytics
8.3
490
8.0
114
8.4
498
7.9
92
8.4
511
Feature Not Available
Customizations
8.7
541
8.1
134
8.5
509
8.1
41
8.6
546
8.6
138
8.4
491
8.2
37
8.4
518
8.1
134
Generative AI
Feature Not Available
7.7
83
Incentives
8.1
339
7.4
169
8.4
406
7.9
185
7.9
342
7.6
164
8.5
419
7.9
176
Personalization
8.6
381
8.3
211
8.8
461
8.3
199
8.9
491
8.9
226
8.6
439
8.7
198
Administrative
8.7
464
8.2
207
8.5
430
8.3
198
8.3
414
7.8
152
Categories
Categories
Shared Categories
Salesforce Sales Cloud and monday CRM are categorized as Sales Platforms, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
monday CRM has no unique categories
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Marketing and Advertising
12.3%
Information Technology and Services
7.9%
Computer Software
5.0%
Construction
4.6%
Real Estate
3.9%
Other
66.2%
Most Helpful Reviews
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
monday CRM
Most Helpful Favorable Review
Adrit L.
Verified User in Alternative Medicine
A lot of details can be included under one umbrella. As a content creator, I have been able to add content, get them reviewed, add or remove articles, make substantial changes to our websites, add new members, view task progress, add deadlines for team...
Most Helpful Critical Review
Lawrence S.
Verified User in Marketing and Advertising
I purchased the Pro software, which apparently includes "Guest access". I spent three weeks getting everything set up with 15 sub boards. I shared the sub board with my client and they couldn't see anything. Because the sub-board is mirroring columns from...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Adrit L.
Verified User in Alternative Medicine
A lot of details can be included under one umbrella. As a content creator, I have been able to add content, get them reviewed, add or remove articles, make substantial changes to our websites, add new members, view task progress, add deadlines for team...
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Lawrence S.
Verified User in Marketing and Advertising
I purchased the Pro software, which apparently includes "Guest access". I spent three weeks getting everything set up with 15 sub boards. I shared the sub board with my client and they couldn't see anything. Because the sub-board is mirroring columns from...
Discussions
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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