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- Salesforce Education Cloud
- Starfish
- Salesforce Education Cloud-vs-Starfish
Compare Salesforce Education Cloud and Starfish 
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Enterprise (53.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Salesforce Education Cloud
Star Rating
(39)4.2 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Education CloudStarfish
Star Rating
(28)4.1 out of 5
Market Segments
Enterprise (53.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about StarfishSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Education Cloud excels in ease of setup with a score of 8.6, while Starfish struggles significantly in this area, scoring only 5.0. Reviewers mention that the intuitive interface and guided setup process of Salesforce make it a preferred choice for institutions looking to implement quickly.
- Reviewers mention that Salesforce Education Cloud offers superior email marketing capabilities, allowing for targeted campaigns and automated reminders, which users find essential for engaging students. In contrast, Starfish's email marketing features are seen as less robust, with users noting limitations in customization options.
- G2 users highlight that Salesforce Education Cloud provides comprehensive analytical tools, scoring 9.0 in product direction, which helps institutions track student progress effectively. Users on G2 report that Starfish, while functional, lacks the depth of analytics that Salesforce offers, making it harder to identify at-risk students.
- Users say that the mobile application of Salesforce Education Cloud is highly rated for its user-friendly design and functionality, allowing students and staff to access information on-the-go. Conversely, reviewers mention that Starfish's mobile experience is less favorable, with some users expressing frustration over its limited features.
- Reviewers mention that Salesforce Education Cloud shines in its fundraising event management capabilities, providing tools that streamline donation collecting and alumni engagement. Users report that Starfish, while it offers similar features, does not match the level of integration and ease of use found in Salesforce.
- Users on G2 report that Salesforce Education Cloud's customization options are extensive, allowing institutions to tailor the platform to their specific needs. In contrast, reviewers mention that Starfish's customization capabilities are more limited, which can hinder institutions looking for a personalized experience.
Featured Products
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Student Information Systems (SIS)
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Pricing
Entry-Level Pricing
Salesforce Education Cloud
No pricing availableStarfish
No pricing availableFree Trial
Salesforce Education Cloud
Free Trial is available
Starfish
No trial information availableRatings
Meets Requirements
9.0
19
8.5
25
Ease of Use
8.9
19
7.8
25
Ease of Setup
8.6
6
5.0
5
Ease of Admin
8.9
6
Not enough data
Quality of Support
8.4
19
8.2
19
Has the product been a good partner in doing business?
9.3
9
Not enough data
Product Direction (% positive)
9.3
16
9.0
24
Features by Category
Functionality
Not enough data
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Data Management
Not enough data
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Platform Basics
Not enough data
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Platform Basics
Not enough data
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Platform Additional Functionality
Not enough data
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Platform Additional Functionality
Not enough data
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Planning
Not enough data
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Progress monitoring
Not enough data
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Not enough data
Outreach
Not enough data
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Categories
Categories
Shared Categories
Salesforce Education Cloud and Starfish are categorized as Academic Advising, School Management, and Student Information Systems (SIS)
Unique Categories
Salesforce Education Cloud is categorized as Admissions and Enrollment Management and Alumni Management
Starfish has no unique categories
Reviews
Reviewers' Company Size
Salesforce Education Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Starfish
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
37.1%
Education Management
34.3%
Non-Profit Organization Management
5.7%
Research
2.9%
Hospital & Health Care
2.9%
Other
17.1%
Higher Education
64.3%
Education Management
28.6%
Research
3.6%
Mental Health Care
3.6%
‐
Other
0.0%
Most Helpful Reviews
Salesforce Education Cloud
Most Helpful Favorable Review
Mary S.
Verified User in Primary/Secondary Education
Using SpedAdvantage through Salesforce has improved the way I do all of my special education paperwork. If you are a SPED teacher, you know how time consuming it can be. I could go on and on how this software has made it easier through better organization,...
Most Helpful Critical Review
Verified User in Education Management
The customer service is quite poor, kept getting sent to the same page over and over again with no resolution to my issue
Starfish
Most Helpful Favorable Review
Verified User in Higher Education
Clean and organized appearance and ease of use for students
Most Helpful Critical Review
Verified User in Higher Education
Difficult to fully customize appointments. Optimally, I should be able to implement surveys within the appointment process.
Mary S.
Verified User in Primary/Secondary Education
Using SpedAdvantage through Salesforce has improved the way I do all of my special education paperwork. If you are a SPED teacher, you know how time consuming it can be. I could go on and on how this software has made it easier through better organization,...
Verified User in Higher Education
Clean and organized appearance and ease of use for students
Verified User in Education Management
The customer service is quite poor, kept getting sent to the same page over and over again with no resolution to my issue
Verified User in Higher Education
Difficult to fully customize appointments. Optimally, I should be able to implement surveys within the appointment process.
Alternatives
Discussions
Types of Educational Institutions
2 comments
LB
Super. I am excited to learn more about the new features of my favorite platform, which I often use for educational purposes. By the way, I recently found a...Read more
Do universities use Salesforce?
2 comments
LB
Interest question. I think it's a must for universities to use Salesforce as it's a very useful platform for improving student achievement. Also, as a...Read more
Salesforce Education Cloud has no more discussions with answers
Starfish has no discussions with answers
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