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Starfish Reviews & Product Details

Starfish Overview

What is Starfish?

The patented Starfish Enterprise Success Platform can help your institution scale its student support initiatives in a way that enables students to engage more effectively with the campus community and, ultimately, achieve their academic goals.

Starfish Details
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Product Description

The patented Starfish Enterprise Success Platform can help your institution scale its student support initiatives in a way that enables students to engage more effectively with the campus community and, ultimately, achieve their academic goals.


Seller Details
Seller
EAB
HQ Location
Washington, DC
Twitter
@EAB
4,103 Twitter followers
LinkedIn® Page
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2,137 employees on LinkedIn®

Andrew W.
AW
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Recent Starfish Reviews

Robert M.
RM
Robert M.Mid-Market (51-1000 emp.)
4.0 out of 5
"Useful software for what it does, not how it looks"
Great way to stay in touch with college students for a proactive approach to their education. Positive praise and helpful points for consideration ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"Good for overall scheduling, could be more open to customization "
Setting up schedule calendars is easy, and being able to examine and edit appointments directly, as well as message clients directly, is a big plus.
Natalie S.
NS
Natalie S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Even the students are talking about how great it is"
Starfish Success was implemented 2 months ago. 60% of our faculty are using it and we have a higher response rate from our students. Since there is...
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Starfish Media

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28 Starfish Reviews

4.1 out of 5
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28 Starfish Reviews
4.1 out of 5
28 Starfish Reviews
4.1 out of 5

Overall Review Sentiment for StarfishQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Robert M.
RM
Assistive Technology and Services Coordinator, Disability Resource Center
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

Great way to stay in touch with college students for a proactive approach to their education. Positive praise and helpful points for consideration are included in the software's main processes. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

The software is not mobile-friendly, and the visual aspects of the software do not look updated whatsoever. It has a lot of Ala Carte items, making one school's experience different than another's. The interface is a little clunky to use. It does take a particular learning curve to learn the software and then implement it correctly. Review collected by and hosted on G2.com.

Recommendations to others considering Starfish:

It is useful for what it does, but it does not have some of the basic bells and whistles visually. Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

Student retention and success in a college setting. Instant feedback for student performance. Once systems can be automated using the platform, then you can increase performance. Review collected by and hosted on G2.com.

Natalie S.
NS
Academic & Financial Aid Advisor
Higher Education
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

Starfish Success was implemented 2 months ago. 60% of our faculty are using it and we have a higher response rate from our students. Since there is a text options for students to set up we are getting the information to the students early Review collected by and hosted on G2.com.

What do you dislike about Starfish?

You have to go through a lot of steps to get texting set up. Each student basically has to discover it themselves. Wish it was more obvious you can set this up. Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

Connecting with students who never check their emails. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

Setting up schedule calendars is easy, and being able to examine and edit appointments directly, as well as message clients directly, is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

Difficult to fully customize appointments. Optimally, I should be able to implement surveys within the appointment process. Review collected by and hosted on G2.com.

Recommendations to others considering Starfish:

It's a robust system, but is difficult to fully customize. Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

Starfish helps me to keep track of appointments, analyze employee scheduling, and manage employee calendars. Review collected by and hosted on G2.com.

Jerusalem W.
JW
Assistant Professor
Higher Education
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

Starfish allows students to make their own appointments with me without emailing back and forth. I can share notes about what was discussed and others who teach and advise the student can access these as well. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

The platform is great, though it would be good to have a designated faculty champion within each department to encourage uptake and ensure success of the program. Review collected by and hosted on G2.com.

Recommendations to others considering Starfish:

Starfish is a great platform. It would be helpful to demonstrate how useful it is to faculty who are new to using the program. Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

This is to improve student advising and retention. Because of poor faculty uptake within the department, the benefits haven't been fully realized. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

There are a number of options for faculty and staff to personalize content for individual students. Whether they need help academically, socially, psychologically, or otherwise. These options make it great to directly connect students to the most appropriate resource. The ability to connect a student's entire "network" is also a plus, keeping everyone connected to the student in the loop regarding their progress. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

Starfish as a software platform is slow and cumbersome. Load times are almost unbearable. The interface is not intuitive at all. The scheduling and calendar features are tedious. Overall, the software doesn't integrate well with any of our other campus LMS systems. So it requires having several windows open at once, updating information across all platforms. Review collected by and hosted on G2.com.

Recommendations to others considering Starfish:

Set aside plenty of time to learn the system. It takes a long time to maintain files, so give yourself plenty of time between appointments. Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

It does the job of giving us an early alert when a student is having trouble academically, socially, or psychologically. The implementation of this system has resulted in grains in student retention. And hopefully will continue to create a more connected interface for faculty, staff, coaches, and students. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

I love how easy it is to use Starfish to track the needs and warning sings of students in our higher education institution. Starfish tracks information and manages all of our information on students. It also makes it super easy to use so that I am able to give more time to focus on the student in front of me. Early Alert has helped our office detect at-rick students quickly. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

I have no complaints and find it easy to use! Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

We are better able to get students at0risk the help they need quicker and more effectively because of the tracking Starfish Early Alert provides for us. Starfish Early Alert also allows for multiple people who interact with the student to provide their own insight and track it so we have multiple perspectives, which I find to greatly benefit the student! Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

Starfish Degree Planner is an efficient and easy to use program that allows students to achieve their goals academically and extracurricularly. As an adviser, it helps me determine what routes I can take to best aid each student. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

Overall, I have very few complaints about Starfish Degree Planner. I do feel that the program is a bit unattractive and bland. Review collected by and hosted on G2.com.

Recommendations to others considering Starfish:

Make sure that your students are well educated on how to use the program. Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

Our company is using Starfish Degree Planner to make addressing students' personal goals at a large institution much easier on the advisers as well as the student. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

This product is similar to many others we've used, so while there's always a learning curve - it was OK to transition. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

Like all products, the language can be confusing to newcomers and we had a lot of questions and back and forth come up. Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

Student advisement and support Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

The program is great for instructors to inform the counseling of students who are failing Review collected by and hosted on G2.com.

What do you dislike about Starfish?

There are still glitches in the system and we are still learning how to utilize the program to work best for Students Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

We are trying to figure out the early alert and how its working with students. The instructors seem to like the process a bit better. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Starfish?

We use this at my university to manage at risk students and it keeps us aware across the university. Very full functionality and better than the banner system that we use for everything else. Review collected by and hosted on G2.com.

What do you dislike about Starfish?

I don't dislike anything. It is a nice database of students though approaching the same data from multiple different systems that we use is annoying Review collected by and hosted on G2.com.

Recommendations to others considering Starfish:

I would use it again. Review collected by and hosted on G2.com.

What problems is Starfish solving and how is that benefiting you?

Student retentions Review collected by and hosted on G2.com.