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- Ruby Receptionists-vs-Smith.ai Virtual Receptionists
Compare Ruby Receptionists and Smith.ai Virtual Receptionists 
- Reviewers mention that Ruby Receptionists has a lower G2 rating of 3.7 compared to Smith.ai Virtual Receptionists' impressive 4.9, indicating a significant difference in overall user satisfaction.
- Users report that while Ruby Receptionists primarily serves small businesses, Smith.ai Virtual Receptionists has a slightly higher percentage of small business reviews at 93.1%, suggesting a stronger focus on this market segment.
- G2 users highlight that Smith.ai excels in quality of work with a score of 9.7, while Ruby Receptionists lacks specific ratings in this area, indicating a potential gap in service quality.
- Users on G2 mention that Smith.ai's team demonstrates exceptional communication skills, scoring 9.7, whereas Ruby Receptionists does not provide specific ratings for this critical aspect, which may affect client interactions.
- Reviewers say that Smith.ai Virtual Receptionists consistently meet deadlines with a score of 9.9, while Ruby Receptionists does not provide comparable metrics, raising concerns about reliability in project execution.
- Users report that Smith.ai's technology partnerships score 9.9, showcasing their integration capabilities, while Ruby Receptionists lacks detailed information on technology partnerships, which could impact operational efficiency.
- Free spam blocking
- Lead screening, qualification & intake
- Live expert agents on standby 24/7
simple to set up, have had good results, customer service is good, fulfills the basic needs
The quality of service has gone dramatically downhill (at least for our account) over the past 10 months, while the price has gone up. We find a lot of messages are billed to us at 5-minutes call-time but the details passed to the team are scant or...
Our firm has been using Smith.ai for several months now and they have been a HUGE help in many ways - fielding and screening calls, providing back up Reception duties for us, and contacting our clients with non-advisory matters -- and they are capable of so...
If you choose a bill based plan on minutes, so if your business has a high number of calls, Smith.ai may be more expensive for you.
simple to set up, have had good results, customer service is good, fulfills the basic needs
Our firm has been using Smith.ai for several months now and they have been a HUGE help in many ways - fielding and screening calls, providing back up Reception duties for us, and contacting our clients with non-advisory matters -- and they are capable of so...
The quality of service has gone dramatically downhill (at least for our account) over the past 10 months, while the price has gone up. We find a lot of messages are billed to us at 5-minutes call-time but the details passed to the team are scant or...
If you choose a bill based plan on minutes, so if your business has a high number of calls, Smith.ai may be more expensive for you.
