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11 Go Answer Reviews
Overall Review Sentiment for Go Answer
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It's support team is amazing, which makes the onboarding process very much user friendly. Review collected by and hosted on G2.com.
The responses can be made more specific while responding or answering. Rest all good Review collected by and hosted on G2.com.
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the onboarding process is straightforward and efficient. Our account manager is happy to guide you through every step, and their values and standards align perfectly with our own. We're confident they'll be a great addition to our business.
--help us to give better customer support
-- easy to intergrate with existing software Review collected by and hosted on G2.com.
I have not faced any issue as of now it working very well Review collected by and hosted on G2.com.
Friendly customer service receptionists to answer calls when my business can't answer. This helps ensure leads dont get lost. Review collected by and hosted on G2.com.
Sometimes the receptionists have accents, which tip off callers that its an answering service. Review collected by and hosted on G2.com.
The onboarding process is simple. You are assigned an account manager that assists through every step of the set up process. Their culture aligns well with the culture of our business and made them a great fit for our company. Review collected by and hosted on G2.com.
I have not experienced any downsides utilizing Go Answer. Review collected by and hosted on G2.com.
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The best thing about go answer is the way it has been developed. It is very much user friendly and easy to work with. Review collected by and hosted on G2.com.
Sometimes go answer lags or slow down on connection. Other than that all great. Review collected by and hosted on G2.com.
Great onboarding process from start to finish and they explain everything clearly. The agents are the good at handling the calls for your business by following the instructions that are unique to your company. Review collected by and hosted on G2.com.
There is a little bit of spam messaging and calling and would like to have the agents a bit more trained to add more professionalism. Overall not a bad experience. Review collected by and hosted on G2.com.
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friendly customer service, they know how talk to customers in a very professional way. frees up time on filltering customers Review collected by and hosted on G2.com.
responces to customers/clients are more general then specifice Review collected by and hosted on G2.com.
Live channel support and being very User friendly UI. It is globally recignised and provides skillful talent when needed. They also give you an attractive solution ot all your problems. Review collected by and hosted on G2.com.
Nothing as such, or bug fixes rather. if that is fixed, then the website would be cool to handle and free from error possibilities. Review collected by and hosted on G2.com.
I really like their flexibility in their plans. Review collected by and hosted on G2.com.
The only thing that I disklike about the service is that there is an extra barrier between the company and the client. Review collected by and hosted on G2.com.
Go Answer helps me to generate more creative and informative text. Review collected by and hosted on G2.com.
Go Answer can sometimes be slow.This is because Go Answer has to process a lot of information in order to answer a question. Review collected by and hosted on G2.com.