Compare Rocket.Chat and Zulip 
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Small-Business (67.8% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Free
Rocket.Chat
Star Rating
(333)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansZulip
Star Rating
(90)4.6 out of 5
Market Segments
Small-Business (67.8% of reviews)
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rocket.Chat excels in its Ease of Integration with other tools, scoring 8.9, while Zulip falls behind with a score of 7.7. Reviewers mention that Rocket.Chat's API is straightforward, making it easier to connect with existing workflows.
- Reviewers mention that Zulip shines in Quality of Support, achieving a score of 9.3 compared to Rocket.Chat's 8.0. Users on G2 appreciate Zulip's responsive customer service and extensive documentation, which they find helpful for troubleshooting.
- G2 users highlight Rocket.Chat's superior Web Application experience, scoring 9.0, while Zulip scores slightly higher at 9.2. However, users say that Rocket.Chat's interface is more intuitive, making it easier for new users to navigate.
- Users report that Zulip offers better Notifications, with a score of 8.9 compared to Rocket.Chat's 8.1. Reviewers mention that Zulip's notification system is more customizable, allowing users to tailor alerts to their preferences.
- Reviewers say that Rocket.Chat provides a more robust Mobile Application experience, scoring 7.8, while Zulip's mobile app is rated lower at 7.7. Users appreciate Rocket.Chat's mobile features, which they find more user-friendly for on-the-go communication.
- Users on G2 report that Rocket.Chat's Audio Conferencing capabilities are rated 7.8, significantly outperforming Zulip's score of 6.5. Reviewers mention that Rocket.Chat's audio quality and ease of use during calls are standout features that enhance team collaboration.
Featured Products
Sponsored
Messangi
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Live Chat
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Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
Everything small teams need to collaborate securely
- Up to 25 users
- Up to 100 monthly active contacts (Omnichannel)
- ALL PREMIUM CAPABILITIES, INCLUDING:
Zulip
Zulip Coud Free
Free
Best for light use.
- 10,000 messages of search history
- File storage up to 5 GB total
- Complete team chat solution
Free Trial
Rocket.Chat
Free Trial is available
Zulip
Free Trial is available
Ratings
Meets Requirements
8.6
272
9.3
82
Ease of Use
8.7
279
8.4
83
Ease of Setup
8.2
124
9.0
57
Ease of Admin
8.3
118
9.2
37
Quality of Support
8.0
228
9.3
64
Has the product been a good partner in doing business?
8.2
106
9.5
32
Product Direction (% positive)
8.4
269
8.6
81
Features by Category
Business Instant Messaging
8.6
161
8.7
75
8.1
172
8.9
75
8.0
162
8.4
75
Business Instant Messaging
7.8
104
6.4
63
7.6
99
6.0
63
Business Instant Messaging
7.8
147
7.7
73
9.0
167
9.2
72
8.5
119
7.7
62
Generative AI - Business Instant Messaging
Not enough data
3.0
36
AI - Business Instant Messaging
Not enough data
3.3
34
Not enough data
4.2
35
Not enough data
3.2
34
Not enough data
3.1
33
Platform
9.4
8
Not enough data
9.8
8
Not enough data
6.9
6
Not enough data
8.1
7
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
Collaboration Tools
8.5
23
|
Verified
Not enough data
8.3
15
Not enough data
8.5
11
Not enough data
9.1
16
|
Verified
Not enough data
8.9
11
|
Verified
Not enough data
Meeting Coordination
9.1
17
Not enough data
8.6
15
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
9.0
14
Not enough data
Software Type
8.0
21
|
Verified
Not enough data
9.3
15
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
Functionality
8.9
58
Not enough data
8.7
52
Not enough data
9.2
62
Not enough data
Support
8.7
56
Not enough data
8.7
59
Not enough data
8.7
52
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
8.7
106
|
Verified
Not enough data
8.3
120
|
Verified
Not enough data
8.1
77
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
47
Not enough data
Internal Use
8.0
107
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
8.4
77
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Zulip are categorized as Business Instant Messaging
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service, Live Chat, Video Conferencing, and UCaaS Platforms
Zulip has no unique categories
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zulip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.9%
Computer Software
14.4%
Hospital & Health Care
4.4%
Marketing and Advertising
3.8%
Education Management
3.4%
Other
51.1%
Research
27.6%
Computer Software
16.1%
Higher Education
9.2%
Non-Profit Organization Management
3.4%
Information Technology and Services
3.4%
Other
40.2%
Most Helpful Reviews
Rocket.Chat
Most Helpful Favorable Review
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Most Helpful Critical Review
Verified User in Automotive
Limitation of file types that can be sent
Zulip
Most Helpful Favorable Review
Javier H.
Verified User in Non-Profit Organization Management
Open source, easy to use and implement, transparent and best alternative to big tech solutions
Most Helpful Critical Review
Ali A.
Verified User in Higher Education
Probably the UI, especially on mobile. Its hard to like it when someone has been using Slack. Feels very old school.
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Javier H.
Verified User in Non-Profit Organization Management
Open source, easy to use and implement, transparent and best alternative to big tech solutions
Verified User in Automotive
Limitation of file types that can be sent
Ali A.
Verified User in Higher Education
Probably the UI, especially on mobile. Its hard to like it when someone has been using Slack. Feels very old school.
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
Does Zulip have an app?
1 comment
KM
It seems like you provided a single word, "Yes." If this is part of a larger text in an unknown language, please provide the full text for translation.Read more
Zulip has no more discussions with answers
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