Element Reviews & Product Details

I like best about Elements it has helped bring all my messaging app together. This app is also a great improvement over the old element app Review collected by and hosted on G2.com.

Please provide functionality to that would have people want to move from element.. I have both and can't use element as it is barely functional compared to element Review collected by and hosted on G2.com.

Their app is a pretty good Matrix client with most of the features you would expect from a messaging app. The mobile app confusingly has two different versions, and gives confusing errors, but still works okay. Review collected by and hosted on G2.com.

Never use any of their paid services. From their marketing, they sound great. But they won't work (particularly the integrations) and you will get zero customer support. I tried one of their business plans and kept getting an error when I tried to set it up. The error message said to contact tech support so I did... almost weekly for a month and a half with no response. Finally got someone from another department, who reached out to tech support, and tech support blew them off, too. The worst part was that when I asked about a refund (I had paid for the services for 2 months and got nothing), I was promptly ghosted. Review collected by and hosted on G2.com.

I use it on a daily basis at work and it has a great and simple interface both in android and windows.

Encryption has been guaranteed and all features required for workspaces are available. Review collected by and hosted on G2.com.

One issue I faced recently was that the decryption of files was taking time but I'm sure it will change soon. Review collected by and hosted on G2.com.

The message is delivered straightaway and can include information such as dates, times and venues. Element allows me to keep in touch with my global teams and avoid potential bombs that would otherwise sit in an email for 20 hours. Review collected by and hosted on G2.com.

Element is a great dashboard and nothing much to dislike about it. Review collected by and hosted on G2.com.

The tool is easy to use and transition wasn't bumpy at all. Provides regular, transparent and, clear communication in a very centralised place. Review collected by and hosted on G2.com.

No issues with the interface and navigation so far, we are just looking for more ways to integrate it. Review collected by and hosted on G2.com.

Rather than just being yet another silly messaging application, Element utilizes Matrix protocol, which supports both federation and the brilliant bridging, integrating with third-party messaging apps, giving you a unified messenger at last. Review collected by and hosted on G2.com.

No voice messages yet. Push-to-talk/automatic playing of voice messages would also be a novelty so a real-time call isn't necessary in order to communicate. Review collected by and hosted on G2.com.

Riot has given us the ability to have continuous and free instant messaging without having to see everyone's replies and read through the whole conversation to catch up...unless you want to do so in the group chat. The fact that it is also encrypted, if you select that option, is a huge plus especially for the confidential needs of any client details we may be discussing. Review collected by and hosted on G2.com.

Hmm...I honestly can't think of one. It does exactly what we want it to and is very user friendly. Review collected by and hosted on G2.com.

Configuration was easy due to it's self hosting capabilities. Training on the product was even easier since it functioned like easy to use chat application. We also appreciated the fact that there is a browser and app version of the application which allows for flexibility of access. Review collected by and hosted on G2.com.

I would say the feature I dislike the most is the security keys that are created for each account. Some users are more responsible with their information that others, so user management has been a challenge when someone loses or misplaces their key. I haven't discovered a work around as of yet, so we have some duplicate users. Other than that it has been smooth sailing. Review collected by and hosted on G2.com.

It was very intuitive communication and file exchanging. It is a nice app because they put a lot of emphasis on privacy because I learnt they use encryption. The r/privacy subreddit recommended that I use Riot, and I was a satisfied user. Review collected by and hosted on G2.com.

I wish there was a better explanation on how to use the main functions. I encountered a few bugs when I did not have a good internet connection. My message was not delivered and I had retype it again. Review collected by and hosted on G2.com.

Rather impressive.As it is decentralized and uses matrix. It is the most polished, easiest to use Matrix app. The app works most of the time but it is user friendly. Review collected by and hosted on G2.com.

E2E isn't enabled by default yet and the matrix eco system and riot app aren't ready for the mass consumer in my opinion. Your biggest challenge will be convincing other people to use it. The app is sluggish. Review collected by and hosted on G2.com.