Compare Rocket.Chat and Wire 
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Small-Business (67.3% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Contact Us
Rocket.Chat
Star Rating
(333)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansWire
Star Rating
(54)4.2 out of 5
Market Segments
Small-Business (67.3% of reviews)
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansFeatured Products
Sponsored
Messangi
(14)
Live Chat
Visit Website
Rocket.Chat vs Wire
When assessing the two solutions, reviewers found Rocket.Chat easier to use. However, reviewers preferred the ease of set up for Wire along with administration. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Rocket.Chat meets the needs of their business better than Wire.
- When comparing quality of ongoing product support, reviewers felt that Wire is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Wire over Rocket.Chat.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
Everything small teams need to collaborate securely
- Up to 25 users
- Up to 100 monthly active contacts (Omnichannel)
- ALL PREMIUM CAPABILITIES, INCLUDING:
Wire
Wire Cloud
Contact Us
For organizations requiring the strictest levels of team management and data control.
- Zero Trust - Cloud based
- Data sovereignty
- End-to-end encrypted messaging and conferencing
Free Trial
Rocket.Chat
Free Trial is available
Wire
No trial information availableRatings
Meets Requirements
8.6
272
8.4
42
Ease of Use
8.7
279
8.6
42
Ease of Setup
8.2
124
8.3
11
Ease of Admin
8.3
118
9.2
12
Quality of Support
8.0
228
8.5
38
Has the product been a good partner in doing business?
8.2
106
8.2
12
Product Direction (% positive)
8.4
269
8.5
39
Features by Category
Business Instant Messaging
8.6
161
8.4
34
8.1
172
8.5
35
8.0
162
8.7
30
Business Instant Messaging
7.8
104
9.1
31
7.6
99
8.9
31
Business Instant Messaging
7.8
147
8.8
34
9.0
167
9.1
31
8.5
119
8.3
22
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
8
Not enough data
9.8
8
Not enough data
6.9
6
Not enough data
8.1
7
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
Collaboration Tools
8.5
23
|
Verified
8.5
10
|
Verified
8.3
15
Feature Not Available
8.5
11
Feature Not Available
9.1
16
|
Verified
Feature Not Available
8.9
11
|
Verified
Feature Not Available
Meeting Coordination
9.1
17
Feature Not Available
8.6
15
|
Verified
Feature Not Available
8.7
20
|
Verified
Feature Not Available
9.0
14
8.3
10
|
Verified
Software Type
8.0
21
|
Verified
8.3
11
|
Verified
9.3
15
|
Verified
8.9
9
|
Verified
8.9
19
|
Verified
8.8
10
|
Verified
Functionality
8.9
58
Not enough data
8.7
52
Not enough data
9.2
62
Not enough data
Support
8.7
56
Not enough data
8.7
59
Not enough data
8.7
52
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
8.7
106
|
Verified
Not enough data
8.3
120
|
Verified
Not enough data
8.1
77
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
47
Not enough data
Internal Use
8.0
107
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
8.4
77
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Wire are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service, Live Chat, and UCaaS Platforms
Wire has no unique categories
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.9%
Computer Software
14.4%
Hospital & Health Care
4.4%
Marketing and Advertising
3.8%
Education Management
3.4%
Other
51.1%
Information Technology and Services
17.3%
Computer Software
7.7%
Design
5.8%
Retail
3.8%
Primary/Secondary Education
3.8%
Other
61.5%
Most Helpful Reviews
Rocket.Chat
Most Helpful Favorable Review
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Most Helpful Critical Review
Verified User in Automotive
Limitation of file types that can be sent
Wire
Most Helpful Favorable Review
Jitender S.
Verified User in Primary/Secondary Education
The best part of wire messenger is... that it's end-to-end encrypted and secure and can be hosted on even one's cloud server, making it an effective team communication partner.
Most Helpful Critical Review
Verified User in Online Media
There are still a lot of issues happening. Sometimes messages don't come through unless you open the App, Video calls can be very blurry or stop in between, and it's overall not as reliable as your "normal" Messenger like Telegram or WhatsApp.
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Jitender S.
Verified User in Primary/Secondary Education
The best part of wire messenger is... that it's end-to-end encrypted and secure and can be hosted on even one's cloud server, making it an effective team communication partner.
Verified User in Automotive
Limitation of file types that can be sent
Verified User in Online Media
There are still a lot of issues happening. Sometimes messages don't come through unless you open the App, Video calls can be very blurry or stop in between, and it's overall not as reliable as your "normal" Messenger like Telegram or WhatsApp.
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
Can I test Wire Pro with my team for free?
1 comment
Official Response from Wire
Yes, teams can test Wire Pro for free for 30 days.
You can choose from various pricing plans after your trial periodRead more
What do I need to use Wire?
1 comment
Official Response from Wire
All you need to use Wire is an internet connection and a device that meets our minimum system requirements.
On desktop (macOS and Windows):
Wire requires...Read more
Which languages does Wire support?
1 comment
Official Response from Wire
Wire for iOS is available in:
Arabic
Chinese (Simplified and...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
