Compare RingEX and Zoom Workplace 
At a Glance
Market Segments
Small-Business (56.9% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free
RingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansZoom Workplace
Star Rating
(56,091)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX has a solid video streaming feature rated at 9.0, but reviewers mention that Zoom Workplace excels with a higher rating of 9.3, making it a better choice for high-quality video conferencing.
- Reviewers mention that RingEX's quality of support is rated at 7.9, which some users find lacking compared to Zoom Workplace's 8.7, indicating a more reliable support experience with Zoom.
- G2 users highlight that RingEX's ease of setup is rated at 8.1, while users on G2 appreciate Zoom Workplace's ease of setup at 9.1, suggesting that Zoom is more user-friendly for new users.
- Users say that RingEX offers a document signature feature rated at 7.5, which some find insufficient, whereas Zoom Workplace's document collaboration tools are rated higher, providing a more comprehensive solution for document management.
- Reviewers mention that RingEX's mobile application is rated at 9.0, but users report that Zoom Workplace's mobile access is slightly better at 9.3, indicating a more seamless mobile experience.
- Users on G2 report that RingEX's file sharing feature is rated at 8.8, while Zoom Workplace shines with a rating of 9.0, suggesting that Zoom provides a more efficient file sharing experience.
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Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
RingEX
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.8
855
9.2
43,414
Ease of Use
8.5
869
9.1
43,520
Ease of Setup
8.1
481
9.1
13,722
Ease of Admin
8.3
437
9.0
13,018
Quality of Support
7.9
760
8.7
32,134
Has the product been a good partner in doing business?
8.1
429
9.1
12,183
Product Direction (% positive)
7.6
839
8.3
40,800
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6944
|
Verified
Not enough data
9.1
7179
|
Verified
Not enough data
8.8
6374
|
Verified
Collaboration
Not enough data
8.6
5457
|
Verified
Not enough data
9.1
7172
|
Verified
Not enough data
9.0
6916
|
Verified
Not enough data
8.7
5321
|
Verified
Not enough data
9.3
7531
|
Verified
Functionality
Not enough data
8.6
5405
|
Verified
Not enough data
9.0
6691
|
Verified
Not enough data
8.7
5140
|
Verified
Documents
7.9
126
Not enough data
7.4
120
Not enough data
8.2
127
Not enough data
Sending
9.1
140
Not enough data
9.3
137
Not enough data
8.9
125
Not enough data
9.2
129
Not enough data
8.9
131
Not enough data
9.2
131
Not enough data
Business Instant Messaging
Not enough data
8.8
564
Not enough data
8.8
596
Not enough data
8.6
576
Business Instant Messaging
Not enough data
9.0
567
Not enough data
9.3
572
Business Instant Messaging
Not enough data
9.0
567
Not enough data
9.0
579
Not enough data
8.6
564
Generative AI - Business Instant Messaging
Not enough data
8.5
32
AI - Business Instant Messaging
Not enough data
8.8
32
Not enough data
8.5
31
Not enough data
8.3
32
Not enough data
8.6
32
Host Tools
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Not enough data
Attendee Tools
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Not enough data
Post-Event Tools
8.5
53
Not enough data
8.4
55
Not enough data
Integrations
8.2
47
Not enough data
8.5
54
Not enough data
Design Tools
Not enough data
8.8
280
Not enough data
8.9
269
Not enough data
8.6
273
Not enough data
8.6
273
Not enough data
8.9
277
Communication Tools
Not enough data
8.9
267
Not enough data
9.1
279
Integrations
Not enough data
8.4
274
Not enough data
9.0
263
Software Offering
Not enough data
8.9
263
Not enough data
9.4
278
Not enough data
9.1
266
Presenter Tools
Not enough data
9.0
17692
Not enough data
8.6
13186
|
Verified
Not enough data
8.8
14148
|
Verified
Not enough data
8.9
18184
|
Verified
Conferencing Options
Not enough data
9.1
20252
|
Verified
Not enough data
9.2
20437
|
Verified
Not enough data
9.3
22484
|
Verified
Application Tools
Not enough data
8.9
16792
|
Verified
Not enough data
9.1
20155
|
Verified
Not enough data
8.9
16841
|
Verified
Platform Basics
Not enough data
8.8
247
Not enough data
8.9
261
Not enough data
7.3
237
Platform Content
Not enough data
7.7
232
Not enough data
7.4
235
Not enough data
8.7
244
Platform Additional Functionality
Not enough data
8.0
260
Not enough data
7.5
237
Inbox Tools
Not enough data
7.6
49
Not enough data
8.2
50
Not enough data
8.4
47
Not enough data
8.3
46
Coordination Tools
Not enough data
8.6
52
Not enough data
8.5
50
Not enough data
7.8
48
Software Options
Not enough data
9.1
48
Not enough data
9.0
52
Platform Basics
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
41
Not enough data
8.2
39
Not enough data
8.2
38
Not enough data
8.6
38
Platform Interoperability
Not enough data
8.7
46
Not enough data
8.2
42
Platform Additional Functionality
Not enough data
8.4
38
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
26
Not enough data
8.6
27
Not enough data
8.8
31
Platform Content
Not enough data
8.4
27
Not enough data
7.9
29
Platform Interoperability
Not enough data
8.6
31
Platform Additional Functionality
Not enough data
8.8
35
Not enough data
8.0
33
Not enough data
8.0
29
Collaboration Tools
9.1
215
9.2
31443
|
Verified
9.0
106
Feature Not Available
8.6
80
Feature Not Available
8.9
103
9.1
15211
|
Verified
9.1
87
9.1
15330
|
Verified
Meeting Coordination
8.8
206
8.9
28755
|
Verified
9.0
198
9.0
27857
|
Verified
8.9
188
8.9
28162
|
Verified
9.0
109
9.0
15717
|
Verified
Software Type
8.9
204
8.9
27259
|
Verified
8.9
105
8.8
14390
|
Verified
9.2
121
9.2
16451
|
Verified
Calendar View
Not enough data
7.9
262
Not enough data
8.2
282
Shared Calendar
Not enough data
8.3
251
Not enough data
8.0
265
Accessibility
Not enough data
8.0
256
Not enough data
7.7
251
Integration
Not enough data
8.0
254
Not enough data
8.0
267
Not enough data
8.2
250
Notifications
Not enough data
8.0
257
Not enough data
7.6
259
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Platform
8.1
155
Not enough data
9.0
184
Not enough data
8.6
173
Not enough data
8.9
180
Not enough data
8.7
172
Not enough data
8.4
165
Not enough data
8.6
172
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.7
173
Not enough data
8.5
169
Not enough data
Administrative
8.7
176
Not enough data
8.5
174
Not enough data
Integrations
Not enough data
8.0
540
Not enough data
8.8
561
Not enough data
9.0
570
Not enough data
7.9
534
Not enough data
7.8
531
Branding & Customizatio
Not enough data
8.3
536
Not enough data
8.7
558
Not enough data
8.3
535
Automatic Rules & Configurations
Not enough data
8.6
537
Not enough data
8.7
552
Not enough data
8.6
569
Data
Not enough data
8.9
55
Not enough data
8.6
64
Interaction
Not enough data
8.1
63
Not enough data
8.6
57
Not enough data
8.6
54
Not enough data
8.2
54
Not enough data
8.1
55
Learning
Not enough data
8.2
54
Not enough data
8.3
61
Content Generation
Not enough data
8.7
62
Not enough data
8.5
64
System
Not enough data
8.1
55
Not enough data
8.7
67
Not enough data
8.3
62
Not enough data
8.4
56
Basic Communication - Cloud PBX
8.8
33
9.1
23
8.8
32
8.9
22
8.9
32
9.1
21
7.8
31
8.3
20
9.0
32
9.4
22
8.7
31
8.9
21
Advanced Features - Cloud PBX
8.5
28
8.6
21
8.4
30
9.0
22
8.3
30
9.3
21
8.9
31
8.8
20
Basic Communication
9.0
360
|
Verified
9.2
1523
8.2
270
|
Verified
9.4
1650
8.7
292
|
Verified
8.9
1349
8.2
245
|
Verified
9.3
1649
8.5
301
|
Verified
9.4
1609
9.0
308
|
Verified
9.1
1116
Access
8.2
268
|
Verified
8.7
1027
8.3
279
|
Verified
8.8
1135
8.6
303
9.0
1334
Advanced Features
8.2
317
8.4
890
8.4
281
|
Verified
8.7
865
9.1
334
|
Verified
Feature Not Available
Extensions
8.5
39
|
Verified
9.0
1767
|
Verified
8.5
41
|
Verified
8.9
1747
|
Verified
Feature Not Available
8.8
1637
Features
8.6
44
|
Verified
8.9
1651
|
Verified
8.0
39
|
Verified
8.8
1586
8.3
43
|
Verified
9.0
2060
|
Verified
8.3
41
|
Verified
9.2
2324
|
Verified
8.5
42
|
Verified
9.3
2402
|
Verified
7.9
39
8.9
1880
|
Verified
Categories
Categories
Shared Categories
RingEX and Zoom Workplace are categorized as UCaaS Platforms, VoIP, Video Conferencing, and Cloud PBX Platforms
Unique Categories
Zoom Workplace is categorized as AI Chatbots, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Screen and Video Capture, Calendar, and Document Creation
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.6%
Other
67.3%
Most Helpful Reviews
RingEX
Most Helpful Favorable Review
Herbert D.
Verified User in Civic & Social Organization
the ability to have all office phone features together: phone, fax, voice mail. All features are integrated through ATT's office at hand app that is powered by Ringcentral
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Zoom Workplace
Most Helpful Favorable Review
Michael H.
Verified User in Computer Software
Video conferencing and group collaboration
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Herbert D.
Verified User in Civic & Social Organization
the ability to have all office phone features together: phone, fax, voice mail. All features are integrated through ATT's office at hand app that is powered by Ringcentral
Michael H.
Verified User in Computer Software
Video conferencing and group collaboration
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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