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- Business Instant Messaging Software
- RingCentral Video
- Zoom Workplace
- RingCentral Video-vs-Zoom Workplace
Compare RingCentral Video and Zoom Workplace 
At a Glance
Market Segments
Mid-Market (47.6% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
$0
Free
RingCentral Video
Star Rating
(378)4.1 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Entry-Level Pricing
$0
Browse all 3 pricing plansZoom Workplace
Star Rating
(56,092)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingCentral Video excels in its Instant Messaging feature, scoring 9.1, which allows for seamless communication among team members. In contrast, Zoom Workplace, while still strong at 8.9, is noted for its Audio Conferencing capabilities, scoring 9.1, making it a preferred choice for users who prioritize voice communication.
- Reviewers mention that RingCentral Video's Screen Sharing feature is highly rated at 9.2, providing a smooth experience for collaborative work. However, users on G2 highlight that Zoom Workplace offers superior Video Conferencing with a score of 9.3, making it more effective for larger meetings and webinars.
- G2 users indicate that RingCentral Video's File Sharing functionality is robust, scoring 9.1, which is essential for teams that frequently exchange documents. Conversely, Zoom Workplace's Document Collaboration feature, scoring 8.6, is seen as less effective, leading to some user frustration when working on shared files.
- Users say that RingCentral Video's Mobile Application is rated at 8.7, providing decent accessibility on the go. However, reviewers mention that Zoom Workplace's mobile experience is superior, scoring 9.0, which is crucial for users who need reliable access while traveling or working remotely.
- Reviewers mention that RingCentral Video's Quality of Support is rated at 8.2, which some users find lacking during critical times. In contrast, Zoom Workplace has a higher score of 8.7, with users reporting more responsive and helpful customer service experiences.
- Users on G2 highlight that RingCentral Video's Ease of Setup is rated at 8.9, making it user-friendly for new adopters. However, reviewers mention that Zoom Workplace's Ease of Use is slightly better at 9.1, indicating a more intuitive interface that enhances user experience from the start.
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Pricing
Entry-Level Pricing
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
RingCentral Video
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.7
273
9.2
43,414
Ease of Use
8.8
275
9.1
43,520
Ease of Setup
9.0
81
9.1
13,722
Ease of Admin
8.5
68
9.0
13,019
Quality of Support
8.2
225
8.7
32,134
Has the product been a good partner in doing business?
8.6
60
9.1
12,184
Product Direction (% positive)
8.2
259
8.3
40,800
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6944
|
Verified
Not enough data
9.1
7179
|
Verified
Not enough data
8.8
6374
|
Verified
Collaboration
Not enough data
8.6
5457
|
Verified
Not enough data
9.1
7172
|
Verified
Not enough data
9.0
6916
|
Verified
Not enough data
8.7
5321
|
Verified
Not enough data
9.3
7531
|
Verified
Functionality
Not enough data
8.6
5405
|
Verified
Not enough data
9.0
6691
|
Verified
Not enough data
8.7
5140
|
Verified
Business Instant Messaging
8.6
128
8.8
565
8.6
143
8.8
597
8.5
125
8.6
577
Business Instant Messaging
8.8
140
9.0
568
8.7
139
9.3
573
Business Instant Messaging
8.7
144
9.0
568
8.7
143
9.0
580
8.4
120
8.6
565
Generative AI - Business Instant Messaging
9.5
7
8.5
33
AI - Business Instant Messaging
9.5
7
8.8
33
9.8
7
8.5
32
9.7
6
8.2
33
9.3
5
8.6
33
Design Tools
Not enough data
8.8
280
Not enough data
8.9
269
Not enough data
8.6
273
Not enough data
8.6
273
Not enough data
8.9
277
Communication Tools
Not enough data
8.9
267
Not enough data
9.1
279
Integrations
Not enough data
8.4
274
Not enough data
9.0
263
Software Offering
Not enough data
8.9
263
Not enough data
9.4
278
Not enough data
9.1
266
Presenter Tools
Not enough data
9.0
17692
Not enough data
8.6
13186
|
Verified
Not enough data
8.8
14148
|
Verified
Not enough data
8.9
18184
|
Verified
Conferencing Options
Not enough data
9.1
20252
|
Verified
Not enough data
9.2
20437
|
Verified
Not enough data
9.3
22484
|
Verified
Application Tools
Not enough data
8.9
16792
|
Verified
Not enough data
9.1
20155
|
Verified
Not enough data
8.9
16841
|
Verified
Platform Basics
Not enough data
8.8
247
Not enough data
8.9
261
Not enough data
7.3
237
Platform Content
Not enough data
7.7
232
Not enough data
7.4
235
Not enough data
8.7
244
Platform Additional Functionality
Not enough data
8.0
260
Not enough data
7.5
237
Inbox Tools
Not enough data
7.6
49
Not enough data
8.2
50
Not enough data
8.4
47
Not enough data
8.3
46
Coordination Tools
Not enough data
8.6
52
Not enough data
8.5
50
Not enough data
7.8
48
Software Options
Not enough data
9.1
48
Not enough data
9.0
52
Platform Basics
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
41
Not enough data
8.2
39
Not enough data
8.2
38
Not enough data
8.6
38
Platform Interoperability
Not enough data
8.7
46
Not enough data
8.2
42
Platform Additional Functionality
Not enough data
8.4
38
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
26
Not enough data
8.6
27
Not enough data
8.8
31
Platform Content
Not enough data
8.4
27
Not enough data
7.9
29
Platform Interoperability
Not enough data
8.6
31
Platform Additional Functionality
Not enough data
8.8
35
Not enough data
8.0
33
Not enough data
8.0
29
Collaboration Tools
Not enough data
9.2
31443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15211
|
Verified
Not enough data
9.1
15330
|
Verified
Meeting Coordination
Not enough data
8.9
28755
|
Verified
Not enough data
9.0
27857
|
Verified
Not enough data
8.9
28162
|
Verified
Not enough data
9.0
15717
|
Verified
Software Type
Not enough data
8.9
27259
|
Verified
Not enough data
8.8
14390
|
Verified
Not enough data
9.2
16451
|
Verified
Calendar View
Not enough data
7.9
262
Not enough data
8.2
282
Shared Calendar
Not enough data
8.3
251
Not enough data
8.0
265
Accessibility
Not enough data
8.0
256
Not enough data
7.7
251
Integration
Not enough data
8.0
254
Not enough data
8.0
267
Not enough data
8.2
250
Notifications
Not enough data
8.0
257
Not enough data
7.6
259
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
540
Not enough data
8.8
561
Not enough data
9.0
570
Not enough data
7.9
534
Not enough data
7.8
531
Branding & Customizatio
Not enough data
8.3
536
Not enough data
8.7
558
Not enough data
8.3
535
Automatic Rules & Configurations
Not enough data
8.6
537
Not enough data
8.7
552
Not enough data
8.6
569
Data
Not enough data
8.9
56
Not enough data
8.6
65
Interaction
Not enough data
8.1
64
Not enough data
8.6
58
Not enough data
8.7
55
Not enough data
8.2
55
Not enough data
8.2
56
Learning
Not enough data
8.3
55
Not enough data
8.3
62
Content Generation
Not enough data
8.7
63
Not enough data
8.5
65
System
Not enough data
8.2
56
Not enough data
8.7
68
Not enough data
8.3
63
Not enough data
8.4
57
Basic Communication - Cloud PBX
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.1
21
Not enough data
8.3
20
Not enough data
9.4
22
Not enough data
8.9
21
Advanced Features - Cloud PBX
Not enough data
8.6
21
Not enough data
9.0
22
Not enough data
9.3
21
Not enough data
8.8
20
Basic Communication
Not enough data
9.2
1523
Not enough data
9.4
1650
Not enough data
8.9
1349
Not enough data
9.3
1649
Not enough data
9.4
1609
Not enough data
9.1
1116
Access
Not enough data
8.7
1027
Not enough data
8.8
1135
Not enough data
9.0
1334
Advanced Features
Not enough data
8.4
890
Not enough data
8.7
865
Not enough data
Feature Not Available
Extensions
Not enough data
9.0
1767
|
Verified
Not enough data
8.9
1747
|
Verified
Not enough data
8.8
1637
Features
Not enough data
8.9
1651
|
Verified
Not enough data
8.8
1586
Not enough data
9.0
2060
|
Verified
Not enough data
9.2
2324
|
Verified
Not enough data
9.3
2402
|
Verified
Not enough data
8.9
1880
|
Verified
Categories
Categories
Shared Categories
RingCentral Video and Zoom Workplace are categorized as Business Instant Messaging
Unique Categories
RingCentral Video has no unique categories
Zoom Workplace is categorized as Cloud PBX Platforms, AI Chatbots, Business Scheduling, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Screen and Video Capture, Calendar, VoIP, Video Conferencing, and Document Creation
Reviews
Reviewers' Company Size
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.5%
Computer Software
8.6%
Marketing and Advertising
8.4%
Hospital & Health Care
5.4%
Staffing and Recruiting
4.1%
Other
64.1%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.6%
Other
67.3%
Most Helpful Reviews
RingCentral Video
Most Helpful Favorable Review
Roxana N.
Verified User in Staffing and Recruiting
1) It's rather new so people actually try to make it functional 2) Love the easiness of the platform, really user friendly 3) Integration with Trello, Mail Chimp, Dropbox and more 4) It's free. And you get a lot of functionality for no cost.
Most Helpful Critical Review
Muhammad Taha S.
Verified User in Hospitality
People are not very familar and reluctant to install the new app for the video conference.
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Roxana N.
Verified User in Staffing and Recruiting
1) It's rather new so people actually try to make it functional 2) Love the easiness of the platform, really user friendly 3) Integration with Trello, Mail Chimp, Dropbox and more 4) It's free. And you get a lot of functionality for no cost.
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Muhammad Taha S.
Verified User in Hospitality
People are not very familar and reluctant to install the new app for the video conference.
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
Are there any disadvantages for using Glip that the community is reporting?
1 comment
NN
NoRead more
What is a GLIP?
1 comment
KM
Instant messaging. There was another company prior to RC, that was called Glip; so most people still use the termRead more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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