Compare Reviewbox and Yotpo 
- Users report that Yotpo excels in its Quality of Support with a score of 8.8, while Reviewbox shines even brighter with a perfect score of 9.9, indicating that users find Reviewbox's support to be exceptionally responsive and helpful.
- Reviewers mention that Yotpo's Ease of Setup is rated at 8.0, which is lower than Reviewbox's score of 9.2, suggesting that users find Reviewbox easier to implement and get started with.
- G2 users highlight that Yotpo has a strong Customer Feedback feature with a score of 9.1, but Reviewbox's overall Product Direction is rated higher at 9.6, indicating a more favorable outlook on future improvements and updates.
- Users on G2 report that Yotpo's Personalization features score 8.6, while Reviewbox's score of 7.5 suggests that Yotpo offers more robust options for tailoring experiences to individual customers.
- Reviewers mention that Yotpo's Community Q&A feature is rated at 8.2, which is a strong point, but Reviewbox's overall Engagement score of 7.9 indicates that users may find it less effective in fostering user interaction.
- Users say that Yotpo's Text Scheduler feature is rated at 8.8, which is a highlight, while Reviewbox's Two-Way Text Messaging feature scores lower at 7.7, suggesting that Yotpo may provide a more comprehensive SMS marketing solution.
Email alerts give us a daily look at what reviews have come in – who is pleased and about what, as well as those that are unhappy or need some added information or help. We now can provide faster, better customer service on Amazon because of Reviewbox.
The UI was a little clunky. It wasn't always super intuitive, some of the functions had delays or didn't work, or it would just freeze up sometimes. Jim and Hillary were great at helping, but it was a steep learning curve for sure. Harder than seller central.
1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is...
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Email alerts give us a daily look at what reviews have come in – who is pleased and about what, as well as those that are unhappy or need some added information or help. We now can provide faster, better customer service on Amazon because of Reviewbox.
1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is...
The UI was a little clunky. It wasn't always super intuitive, some of the functions had delays or didn't work, or it would just freeze up sometimes. Jim and Hillary were great at helping, but it was a steep learning curve for sure. Harder than seller central.
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
