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Compare Retail Pro and SAP Commerce Cloud 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Enterprise (45.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Retail Pro
Star Rating
(32)3.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Retail ProSAP Commerce Cloud
Star Rating
(290)4.3 out of 5
Market Segments
Enterprise (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudRetail Pro vs SAP Commerce Cloud
When assessing the two solutions, reviewers found SAP Commerce Cloud easier to use. However, Retail Pro is easier to set up and administer. Reviewers also preferred doing business with Retail Pro overall.
- Reviewers felt that SAP Commerce Cloud meets the needs of their business better than Retail Pro.
- When comparing quality of ongoing product support, reviewers felt that SAP Commerce Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SAP Commerce Cloud over Retail Pro.
Pricing
Entry-Level Pricing
Retail Pro
No pricing availableSAP Commerce Cloud
No pricing availableFree Trial
Retail Pro
No trial information availableSAP Commerce Cloud
Free Trial is available
Ratings
Meets Requirements
8.3
23
8.7
214
Ease of Use
7.9
24
8.1
222
Ease of Setup
8.3
7
7.9
161
Ease of Admin
8.8
7
8.2
95
Quality of Support
7.8
23
8.5
205
Has the product been a good partner in doing business?
8.9
6
8.4
88
Product Direction (% positive)
6.4
23
8.9
207
Features by Category
POS
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Order Entry
Not enough data
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Order Tracking
Not enough data
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Inventory Management
Not enough data
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Customer Management
Not enough data
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Subscription Management
Not enough data
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Agentic AI - Order Management
Not enough data
9.2
6
Not enough data
8.1
6
Headless Commerce
Not enough data
8.3
80
Not enough data
8.4
83
Not enough data
8.3
82
Not enough data
8.5
86
Not enough data
8.5
86
Generative AI
Not enough data
8.1
33
Not enough data
8.0
33
Agentic AI - E-Commerce Platforms
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Merchandising/Marketing
Not enough data
8.1
105
Not enough data
8.3
131
Not enough data
8.1
132
|
Verified
Not enough data
8.1
130
|
Verified
Not enough data
8.0
125
Not enough data
8.0
127
|
Verified
Not enough data
8.3
105
Product Catalog
Not enough data
8.3
130
Not enough data
8.2
127
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.3
114
|
Verified
Order Process
Not enough data
8.5
133
|
Verified
Not enough data
8.5
126
|
Verified
Not enough data
8.1
125
|
Verified
Not enough data
8.5
125
|
Verified
Not enough data
8.5
131
Not enough data
8.0
118
|
Verified
Not enough data
8.4
126
Not enough data
8.4
116
Multi-Channel Support
Not enough data
8.4
127
Not enough data
7.9
122
|
Verified
Not enough data
8.1
119
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
7.9
95
Not enough data
8.5
126
|
Verified
Platform
Not enough data
8.5
122
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.3
122
Not enough data
8.7
123
|
Verified
Not enough data
8.5
119
|
Verified
Not enough data
8.6
125
|
Verified
Not enough data
8.2
122
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
8.3
123
|
Verified
Not enough data
8.5
126
|
Verified
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.9
40
Not enough data
8.7
40
Omnichannel Features
Not enough data
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Categories
Categories
Shared Categories
Retail Pro and SAP Commerce Cloud share no categories
Unique Categories
Retail Pro is categorized as Retail Management Software and Retail POS
SAP Commerce Cloud is categorized as Order Management, E-Commerce Platforms, and Omnichannel Commerce
Reviews
Reviewers' Company Size
Retail Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.1%
Apparel & Fashion
22.2%
Design
7.4%
Sports
3.7%
Sporting Goods
3.7%
Other
14.8%
Information Technology and Services
16.9%
Computer Software
9.2%
Retail
7.2%
Accounting
4.8%
Marketing and Advertising
4.4%
Other
57.4%
Alternatives
Discussions
What kind of businesses is Retail Pro software designed for?
1 Comment
KH
Retail pro is designed for retail stores.Read more
Retail Pro has no more discussions with answers
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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