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At a Glance
Market Segments
Small-Business (33.8% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
No pricing available
$8.25 1 User Per Month
Remote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSplashtop Remote Access
Star Rating
(488)4.8 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Splashtop Remote Access excels in ease of use, with a score of 9.7 compared to Remote Desktop Services' 9.1. Reviewers mention that the intuitive interface and straightforward setup process make it accessible for users of all skill levels.
- Reviewers mention that Splashtop offers superior performance and reliability, scoring 9.6, while Remote Desktop Services scores 9.1. Users on G2 highlight the seamless connection and minimal lag experienced with Splashtop during remote sessions.
- G2 users note that Splashtop's file sharing capabilities are exceptional, with a score of 9.9, compared to Remote Desktop Services' 9.6. Reviewers say that the ease of transferring files during remote sessions is a significant advantage for collaboration.
- Users say that Splashtop Remote Access provides better support for unattended access, scoring 9.7 versus Remote Desktop Services' 8.0. Reviewers mention that this feature is crucial for IT teams managing multiple devices without needing constant supervision.
- Reviewers mention that Splashtop's multi-platform support is impressive, scoring 9.4, while Remote Desktop Services scores 9.1. Users report that they can easily access their systems from various devices, enhancing flexibility and productivity.
- Users on G2 highlight that Splashtop's customer support is rated higher at 9.5 compared to Remote Desktop Services' 8.4. Reviewers say that responsive and knowledgeable support teams make a significant difference in resolving issues quickly.
Pricing
Entry-Level Pricing
Remote Desktop Services
No pricing availableSplashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
Remote Desktop Services
No trial information availableSplashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
9.1
134
9.6
395
Ease of Use
9.1
134
9.7
399
Ease of Setup
8.9
40
9.4
282
Ease of Admin
8.9
39
9.6
238
Quality of Support
8.5
97
9.4
261
Has the product been a good partner in doing business?
9.1
34
9.6
221
Product Direction (% positive)
8.2
132
9.1
378
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
24
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Administration
Not enough data
9.0
70
Not enough data
8.9
70
Not enough data
8.0
67
Not enough data
9.3
69
Not enough data
8.4
67
Not enough data
8.8
70
Maintenance
Not enough data
8.3
68
Not enough data
8.4
65
Communication
Not enough data
8.5
68
Not enough data
6.2
64
Not enough data
6.1
64
Not enough data
6.8
65
Security
Not enough data
8.2
65
Not enough data
8.2
65
Device Support
Not enough data
8.2
67
Not enough data
8.4
68
Not enough data
8.3
67
Performance
Not enough data
8.2
66
Administration
8.8
53
9.0
217
8.5
49
8.9
154
8.5
50
Feature Not Available
8.4
42
8.3
146
8.4
44
8.5
151
8.0
47
9.3
224
8.9
54
9.2
221
Platform
9.1
50
9.3
211
8.0
35
8.7
202
8.7
51
Feature Not Available
9.0
56
9.5
245
Security
8.1
42
8.0
126
8.5
48
9.0
190
8.0
42
8.9
177
Categories
Categories
Shared Categories
Remote Desktop Services and Splashtop Remote Access are categorized as Remote Desktop
Unique Categories
Remote Desktop Services has no unique categories
Splashtop Remote Access is categorized as Screen Sharing and Remote Support
Reviews
Reviewers' Company Size
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Accounting
10.5%
Information Technology and Services
9.1%
Computer Software
4.4%
Hospital & Health Care
3.8%
Retail
3.6%
Other
68.6%
Discussions
Remote Desktop Services has no discussions with answers
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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