Compare ReferralCandy and Yotpo 
At a Glance
Market Segments
Small-Business (88.3% of reviews)
Small-Business (77.3% of reviews)
Entry-Level Pricing
Starting at $47.00
Free Forever
ReferralCandy
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (88.3% of reviews)
Entry-Level Pricing
Starting at $47.00
Browse all 3 pricing plansYotpo
Star Rating
(237)4.3 out of 5
Market Segments
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, while ReferralCandy does not offer this functionality, making Yotpo a better choice for businesses focused on SMS marketing.
- Reviewers mention that Yotpo's Customer Feedback capabilities are impressive, scoring 9.1, which allows businesses to gather valuable insights, whereas ReferralCandy's similar feature is less robust, indicating a potential gap in customer engagement.
- G2 users highlight that Yotpo's Text Scheduler feature, rated at 8.8, provides excellent flexibility for planning campaigns, while ReferralCandy lacks a comparable scheduling tool, which may limit marketing strategies for some users.
- Users on G2 report that ReferralCandy shines in its Referral Program feature, scoring 9.1, which is slightly higher than Yotpo's 9.0, suggesting that ReferralCandy may be the better option for businesses prioritizing referral marketing.
- Reviewers mention that Yotpo's Quality of Support is rated at 8.8, indicating a strong customer service experience, while ReferralCandy's support is rated slightly lower at 8.9, suggesting that both platforms offer solid support but Yotpo may have a slight edge in user satisfaction.
- Users say that Yotpo's Personalization features, scoring 8.6, allow for tailored marketing efforts, while ReferralCandy's personalization capabilities are rated lower at 7.6, which could impact the effectiveness of targeted campaigns.
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Pricing
Entry-Level Pricing
ReferralCandy
Premium
Starting at $47.00
For small businesses getting started
- Automated referral program
- Unlimited customers & advocates
- Dashboard & data reports
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
ReferralCandy
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.2
67
8.6
189
Ease of Use
8.2
68
8.5
190
Ease of Setup
7.5
49
8.0
124
Ease of Admin
8.1
44
8.1
124
Quality of Support
8.9
65
8.8
183
Has the product been a good partner in doing business?
8.9
43
8.5
121
Product Direction (% positive)
8.2
52
8.0
177
Features by Category
Text Messaging
Not enough data
9.3
18
Not enough data
7.7
11
Not enough data
8.8
17
Not enough data
8.7
13
Not enough data
9.0
16
Not enough data
8.9
12
Not enough data
8.6
17
Not enough data
8.2
14
SMS Platform
Not enough data
7.6
13
Not enough data
8.6
16
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
7.4
7
Collection
Not enough data
7.9
32
|
Verified
Not enough data
8.1
47
|
Verified
Not enough data
7.5
46
|
Verified
Not enough data
7.9
42
|
Verified
Not enough data
8.2
37
|
Verified
Moderation
Not enough data
8.4
49
|
Verified
Not enough data
8.0
46
|
Verified
Not enough data
7.9
34
|
Verified
Use Cases
Not enough data
8.4
50
|
Verified
Not enough data
7.7
34
|
Verified
Not enough data
8.1
44
|
Verified
Administration
Not enough data
7.4
41
|
Verified
Not enough data
7.4
31
|
Verified
Not enough data
7.8
41
|
Verified
Not enough data
8.2
42
|
Verified
Not enough data
7.4
24
|
Verified
Display Options
Not enough data
7.6
30
|
Verified
Not enough data
7.9
46
|
Verified
Not enough data
7.6
47
|
Verified
Not enough data
7.6
40
|
Verified
Generative AI
Not enough data
Feature Not Available
Loyalty Experience
Not enough data
7.9
27
Not enough data
8.0
27
Not enough data
7.6
21
Not enough data
8.2
24
Not enough data
7.6
14
Not enough data
8.1
19
Loyalty Platform
Not enough data
7.9
21
Not enough data
8.2
18
Not enough data
7.7
21
Not enough data
7.7
14
Not enough data
7.7
24
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
45
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
35
|
Verified
Reporting
Not enough data
8.4
15
Not enough data
8.1
33
|
Verified
Not enough data
8.7
49
|
Verified
Media Monitoring
Not enough data
7.6
12
Not enough data
8.2
31
|
Verified
Not enough data
8.4
26
In-House Management
Not enough data
Feature Not Available
Not enough data
8.3
12
Generative AI
Not enough data
Feature Not Available
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ReferralCandy and Yotpo are categorized as Customer Advocacy
Unique Categories
ReferralCandy has no unique categories
Yotpo is categorized as SMS Marketing, User-Generated Content, Loyalty Management, Online Reputation Management, and Review Management
Reviews
Reviewers' Company Size
ReferralCandy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.6%
Food & Beverages
8.7%
Consumer Goods
7.8%
Health, Wellness and Fitness
5.8%
Marketing and Advertising
4.9%
Other
59.2%
Retail
20.0%
Consumer Goods
12.4%
Apparel & Fashion
11.6%
Health, Wellness and Fitness
6.2%
Food & Beverages
4.9%
Other
44.9%
Most Helpful Reviews
ReferralCandy
Most Helpful Favorable Review
Verified User in Retail
The platform is very user-friendly - both to set up and to apply for as a customer
Most Helpful Critical Review
marlon g.
Verified User in Leisure, Travel & Tourism
The setup process is a bit confusing and the documentation could be better.
Yotpo
Most Helpful Favorable Review
James C.
Verified User in Retail
1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is...
Most Helpful Critical Review
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Verified User in Retail
The platform is very user-friendly - both to set up and to apply for as a customer
James C.
Verified User in Retail
1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is...
marlon g.
Verified User in Leisure, Travel & Tourism
The setup process is a bit confusing and the documentation could be better.
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Discussions
Is ReferralCandy good?
2 comments
EB
In our experience it’s good. Some months we got referrals, some other months we didn’t. But it’s a good tool and it automatically helps set up everything for...Read more
ReferralCandy has no more discussions with answers
Yotpo has no discussions with answers
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