We've been impressed with the quality of the organization when it comes to their working processes and implementation team. Every employee has been very courteous and most helpful in answering questions or providing additional information needed to move...
The ui and slowness. Tasks like coordinating with Autotask are slow
The Invoice IT Team really took the time to properly understand our business needs, and demo their tool in a manner which illustrated how WE were going to use the product. It is very hard to find vendors that take the time to understand your needs a...
Support cases are logged quickly, but it is difficult to get real actionable information from support. In most cases support tries to push the burden of the problem back on the user, rather than solving the problem. This has led to dissatisfaction among...
We've been impressed with the quality of the organization when it comes to their working processes and implementation team. Every employee has been very courteous and most helpful in answering questions or providing additional information needed to move...
The Invoice IT Team really took the time to properly understand our business needs, and demo their tool in a manner which illustrated how WE were going to use the product. It is very hard to find vendors that take the time to understand your needs a...
The ui and slowness. Tasks like coordinating with Autotask are slow
Support cases are logged quickly, but it is difficult to get real actionable information from support. In most cases support tries to push the burden of the problem back on the user, rather than solving the problem. This has led to dissatisfaction among...