Compare Qualtrics Strategy & Research (formerly CoreXM) and Zoho Survey

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At a Glance
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Star Rating
(2,953)4.4 out of 5
Market Segments
Enterprise (44.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & Research (formerly CoreXM)
Zoho Survey
Zoho Survey
Star Rating
(902)4.4 out of 5
Market Segments
Small-Business (51.6% of reviews)
Information
Entry-Level Pricing
0
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Qualtrics Strategy & Research excels in its Survey Builder, receiving a score of 9.0, which reviewers mention allows for a highly customizable experience with advanced features like branching and skip logic. In contrast, Zoho Survey also performs well with a score of 9.2, but some users feel it lacks the depth of customization found in Qualtrics.
  • Reviewers mention that both platforms offer a variety of Question Types, scoring equally at 9.1. However, users on G2 highlight that Qualtrics provides more sophisticated question types, which can enhance the quality of data collected.
  • Users say that the Survey Distribution capabilities are robust in both tools, with Qualtrics scoring 8.9 and Zoho Survey slightly higher at 8.8. However, reviewers note that Qualtrics offers more advanced targeting options, which can be crucial for enterprise-level surveys.
  • Reviewers mention that the Reporting & Analytics features in Zoho Survey are particularly strong, scoring 8.9 compared to Qualtrics' 8.5. Users appreciate the intuitive dashboard and ease of generating reports in Zoho, making it a favorite for small businesses.
  • G2 users report that the Data Exporting capabilities are superior in Zoho Survey, with a score of 8.9 versus Qualtrics' 8.7. Users highlight the ease of exporting data in various formats, which is essential for integrating with other tools.
  • Users on G2 mention that while both platforms offer good Quality of Support, Qualtrics scores slightly higher at 8.7 compared to Zoho's 8.5. Reviewers appreciate the dedicated support team and extensive resources available for Qualtrics users, which can be a deciding factor for larger organizations.
Featured Products
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research (formerly CoreXM)
No pricing available
Zoho Survey
FREE
0
Browse all 4 pricing plans
Free Trial
Qualtrics Strategy & Research (formerly CoreXM)
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
8.9
2,482
8.9
725
Ease of Use
8.5
2,484
8.9
728
Ease of Setup
8.3
1,035
8.7
326
Ease of Admin
8.4
1,020
8.7
308
Quality of Support
8.7
2,163
8.5
643
Has the product been a good partner in doing business?
8.7
946
8.7
291
Product Direction (% positive)
8.1
2,394
8.8
696
Features by Category
Not enough data
Not enough data
User Response Methods
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Selection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
8.6
6
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Capabilities
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Methodology
Not enough data
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.3
5
Not enough data
8.0
5
Not enough data
6.3
5
Not enough data
Platform
8.0
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Survey Management
9.0
434
9.2
143
9.1
437
9.1
145
8.4
382
8.7
140
8.9
435
8.9
138
Survey Customization
8.9
418
8.7
136
8.5
381
8.8
140
8.6
347
8.7
137
8.6
300
8.7
127
Survey Insights
8.5
425
8.9
142
8.4
276
8.6
128
8.7
424
8.9
139
8.5
373
8.9
135
8.8
80
Not enough data
Brand Signals
9.0
64
Not enough data
8.3
63
Not enough data
9.1
63
Not enough data
Brand Analytics
9.0
66
Not enough data
8.9
67
Not enough data
Categories
Categories
Shared Categories
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Zoho Survey
Zoho Survey
Qualtrics Strategy & Research (formerly CoreXM) and Zoho Survey are categorized as Survey
Unique Categories
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM) is categorized as Brand Intelligence, Experience Management, Statistical Analysis, Market Intelligence, and User Research
Zoho Survey
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Small-Business(50 or fewer emp.)
21.7%
Mid-Market(51-1000 emp.)
33.5%
Enterprise(> 1000 emp.)
44.8%
Zoho Survey
Zoho Survey
Small-Business(50 or fewer emp.)
51.6%
Mid-Market(51-1000 emp.)
31.7%
Enterprise(> 1000 emp.)
16.7%
Reviewers' Industry
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Higher Education
21.2%
Education Management
11.8%
Research
7.8%
Information Technology and Services
6.6%
Market Research
4.4%
Other
48.2%
Zoho Survey
Zoho Survey
Information Technology and Services
8.5%
Education Management
6.7%
Marketing and Advertising
5.7%
Computer Software
4.9%
Financial Services
3.0%
Other
71.1%
Most Helpful Reviews
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Most Helpful Favorable Review
KM
Kerry M.
Verified User in Hospital & Health Care

Qualtrics is a powerful and versatile tool that goes way beyond normal a normal survey solution. The great online documentation and the fast, friendly, and comprehensive support provided by the Qualtrics team enable novice and experienced users alike to use...

Most Helpful Critical Review
RA
Russell A.
Verified User in Higher Education

* I need to be able to change the 'owner' of a survey. In particular, once given access to a survey, I need to be able to add additional owners. * I need better documentation on qsf format exports. In particular, I need to be able to export surveys to a...

Zoho Survey
Zoho Survey
Most Helpful Favorable Review
LB
Latif B.
Verified User in Consumer Goods

Firstly, I just love the design of the website. Easy to use, easy to understand and great to work with. Along with this, one of the most important reason for me using this software is the fact that Zoho Survey is free! I've made dozens of surveys with the...

Most Helpful Critical Review
JM
Juan M.
Verified User in Marketing and Advertising

It is unlikely to use Zoho Survey as a stand-alone product. Like almost all Zoho modules, Zoho Survey is designed to work as an extension of Zoho One. It is not the best in class survey tool, nor the cheapest. Thus I would consider using a more popular...

Alternatives
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM) Alternatives
SurveySparrow
SurveySparrow
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UserTesting
UserTesting
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SurveyMonkey
SurveyMonkey
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QuestionPro
QuestionPro
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Zoho Survey
Zoho Survey Alternatives
SurveyMonkey
SurveyMonkey
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Alchemer Survey
Alchemer Survey
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Typeform
Typeform
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SurveySparrow
SurveySparrow
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Discussions
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM) Discussions
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is there a possibility of adding customer support in IST time?
3 comments
MR
you freeRead more
Are we the only organization having email deliverability issues to gmail accounts?
2 comments
JK
Bob - I recall we had similar reliability issues sending to Microsoft accounts a few years ago. It was solved by updating the sending email address for our...Read more
Zoho Survey
Zoho Survey Discussions
How come sometimes Zoho Survey slow in loading?
3 comments
KH
It may be the network issue. please contact your network operator. Read more
What is Zoho Survey used for?
3 comments
RG
To know the report and analysis of your product/ service.Read more
how can i continue to get surveys
2 comments
AT
Yes very goldRead more