Compare Pusher and Twilio 
- Users report that Twilio excels in API Call Speed with a score of 8.3, while Pusher's performance in this area is not specified, leading to a perception that Twilio may offer a more responsive experience for real-time applications.
- Reviewers mention that Twilio's Communication Varieties score of 8.4 indicates a broader range of communication options, which is particularly beneficial for businesses looking to engage customers through multiple channels, whereas Pusher's offerings in this area are less highlighted.
- G2 users highlight Twilio's strong HIPAA Compliance rating of 8.5, making it a preferred choice for healthcare-related applications, while Pusher does not emphasize compliance features to the same extent, which may be a concern for users in regulated industries.
- Users on G2 report that Twilio's documentation is rated at 7.8, providing a solid foundation for developers, while Pusher's community support is rated lower at 6.8, suggesting that users may find it more challenging to get help or resources when needed.
- Reviewers say that Twilio's ease of integration score of 8.2 is a significant advantage, as it allows for smoother onboarding and implementation, while Pusher's integration capabilities are less frequently mentioned, potentially indicating a steeper learning curve.
- Users say that Twilio's advanced features, such as Automated Replies and WhatsApp Business Platform integration, are well-received, enhancing user engagement, whereas Pusher's feature set in this regard is not as robust, which may limit its appeal for businesses focused on customer interaction.
The best thing about pusher is actually two things: - gets the job done - highly reliable not only it works perfectly... but we didn't have an outage in a very very long time (I don't remember the last one). It is a highly reliable tool with...
No customer support, documentation. Once you start subscription, there is no way to cancel it.
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
Poor customer support. Use of AI for responses to customers. Kicking request from one department to another with more than 2 weeks required to understand the source of the problem Disability to resolve issues with blocking/filtering SMS by local US...
The best thing about pusher is actually two things: - gets the job done - highly reliable not only it works perfectly... but we didn't have an outage in a very very long time (I don't remember the last one). It is a highly reliable tool with...
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
No customer support, documentation. Once you start subscription, there is no way to cancel it.
Poor customer support. Use of AI for responses to customers. Kicking request from one department to another with more than 2 weeks required to understand the source of the problem Disability to resolve issues with blocking/filtering SMS by local US...
