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- Protonmail-vs-Virtru Email Encryption
Compare Protonmail and Virtru Email Encryption 
At a Glance
Market Segments
Small-Business (54.8% of reviews)
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$5 per month
Starting at $119.00 5 Users Per Month
Protonmail
Star Rating
(128)4.4 out of 5
Market Segments
Small-Business (54.8% of reviews)
Entry-Level Pricing
$5 per month
Browse all 3 pricing plansVirtru Email Encryption
Star Rating
(327)4.4 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
Starting at $119.00 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Virtru Email Encryption excels in its HIPAA Compliance features, with high ratings in areas like User Authorization (9.5) and Compliant Emailing (9.4), making it a preferred choice for healthcare organizations. In contrast, Protonmail, while also compliant, has a lower focus on specific HIPAA features.
- Reviewers mention that Virtru's Data Encryption/Security (9.4) is robust, providing strong protection for sensitive information. Protonmail also offers solid encryption (9.4), but users note that its end-to-end encryption can sometimes complicate user experience.
- G2 users highlight that Virtru's Quality of Support (8.8) is superior, with many reviewers praising the responsiveness and helpfulness of the support team. In contrast, Protonmail's support (8.1) has received mixed reviews, with some users expressing frustration over response times.
- Users on G2 report that Virtru's Ease of Setup (9.2) is a significant advantage, allowing organizations to implement the software quickly. Protonmail, while user-friendly, has a slightly lower rating (9.1) in this area, indicating a marginally more complex setup process.
- Reviewers say that Virtru's Data Loss Prevention (8.7) features are effective, but users have noted that Protonmail's approach to Data Loss Prevention (9.0) is more comprehensive, providing additional layers of security for email communications.
- Users report that both products offer strong Anti-Phishing capabilities, with Virtru scoring 9.2 and Protonmail also at 9.2. However, users mention that Virtru's Advanced Threat Intelligence/Protection (8.8) features provide an extra layer of security that some Protonmail users feel is lacking.
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Pricing
Entry-Level Pricing
Protonmail
ProtonMail Plus
$5
per month
$4 a month if paid yearly billed as $48 per year
- 5 GB Storage
- 1 Custom Domain
- 5 Addresses
Virtru Email Encryption
Starter Data Protection Package
Starting at $119.00
5 Users Per Month
For small businesses seeking simple email data protection. Includes 5 users.
- Securely send end-to-end encrypted email & attachments
- Supports Microsoft M365, and Google Workspace
- Set expiration dates and revoke access as needed
Free Trial
Protonmail
No trial information availableVirtru Email Encryption
Free Trial is available
Ratings
Meets Requirements
9.0
111
9.2
252
Ease of Use
8.8
112
9.0
254
Ease of Setup
9.1
15
9.2
113
Ease of Admin
9.2
14
8.9
88
Quality of Support
8.1
101
8.8
186
Has the product been a good partner in doing business?
9.4
11
8.9
86
Product Direction (% positive)
9.4
110
8.0
235
Features by Category
Platform
Not enough data
9.5
29
Not enough data
Feature Not Available
Not enough data
9.4
31
Not enough data
9.7
10
Not enough data
9.4
12
Not enough data
9.3
26
Not enough data
9.2
28
Not enough data
9.1
26
Data Protection
Not enough data
8.6
17
Not enough data
9.4
22
Not enough data
8.7
17
Not enough data
8.6
12
Not enough data
9.1
17
Analysis
Not enough data
8.2
12
Not enough data
8.6
14
Not enough data
8.1
14
Administration
Not enough data
8.5
13
Not enough data
8.5
13
Not enough data
8.8
14
Data Protection
Not enough data
8.1
17
Not enough data
8.4
15
Not enough data
9.6
21
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
8.9
16
Not enough data
9.0
13
Compliance
Not enough data
Feature Not Available
Not enough data
8.6
14
Usability
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Availability
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
9.4
16
Not enough data
8.2
12
Not enough data
9.4
13
Not enough data
8.9
15
Administration
Not enough data
8.7
13
Not enough data
8.0
11
Not enough data
8.1
12
Access Control
Not enough data
8.8
16
Not enough data
8.5
13
Not enough data
8.3
13
Not enough data
8.8
14
Administration
Not enough data
9.4
6
Not enough data
Feature Not Available
Not enough data
7.9
8
Not enough data
8.1
7
Detection
Not enough data
Feature Not Available
Not enough data
8.9
6
Not enough data
Feature Not Available
Protection
Not enough data
Not enough data
Not enough data
9.0
7
Not enough data
Feature Not Available
Functionality
Not enough data
9.2
8
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
8.6
20
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
8.5
17
Not enough data
8.7
15
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Encryption Techniques - Email Encryption
Not enough data
9.0
41
Not enough data
9.0
42
Not enough data
9.2
43
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
8.8
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.9
41
Security Enhancements and Auditing - Email Encryption
Not enough data
8.7
42
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.7
41
Integration, Compatibility, and Usability - Email Encryption
Not enough data
9.0
42
Not enough data
8.3
41
Not enough data
8.9
44
Not enough data
8.9
44
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption
Not enough data
9.4
67
Not enough data
Feature Not Available
Not enough data
9.4
51
Not enough data
9.3
48
Not enough data
9.3
52
Not enough data
Feature Not Available
Compliance
Not enough data
9.2
49
Not enough data
Feature Not Available
Not enough data
9.0
39
Management
Not enough data
8.7
34
Not enough data
8.8
33
Not enough data
8.6
36
Not enough data
Feature Not Available
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Protonmail and Virtru Email Encryption are categorized as Email Encryption
Unique Categories
Protonmail is categorized as Email
Virtru Email Encryption is categorized as Cloud File Security, Encryption Key Management, Data-Centric Security, Cloud Data Security, HIPAA Compliant Messaging, Secure Email Gateway, Encryption, and Intelligent Email Protection
Reviews
Reviewers' Company Size
Protonmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Virtru Email Encryption
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
9.6%
Information Technology and Services
8.8%
Hospitality
8.0%
Higher Education
7.2%
Computer Software
5.6%
Other
60.8%
Hospital & Health Care
20.7%
Mental Health Care
6.8%
Health, Wellness and Fitness
6.8%
Medical Practice
6.2%
Non-Profit Organization Management
5.0%
Other
54.5%
Most Helpful Reviews
Protonmail
Most Helpful Favorable Review
leon m.
Verified User in Computer & Network Security
The best encrypted mail system that is on the network, as a frequent customer my security and above all my privacy is paramount and important therefore I require a system that gives me the best of security and privacy in which there will not be any kind of...
Most Helpful Critical Review
Verified User in Information Technology and Services
Protonmail was hacked, which is a huge black mark on the record of a secure email provider. It's easy to believe that a "secure" email provider reduces the level of protective measures you need to take to secure your information, but that's a false sense of...
Virtru Email Encryption
Most Helpful Favorable Review
Hans A.
Verified User in Pharmaceuticals
The most helpful about Virtru is the security that you can get for every email.
Most Helpful Critical Review
Verified User in Investment Management
As of 1/27/2017, it appears that Virtru is not maintained. After online subscription cancellation failed ("contact support"), I tried to contact them 4 different times, still no response in 4 days. I had to cancel my credit card, this was the only way to...
leon m.
Verified User in Computer & Network Security
The best encrypted mail system that is on the network, as a frequent customer my security and above all my privacy is paramount and important therefore I require a system that gives me the best of security and privacy in which there will not be any kind of...
Hans A.
Verified User in Pharmaceuticals
The most helpful about Virtru is the security that you can get for every email.
Verified User in Information Technology and Services
Protonmail was hacked, which is a huge black mark on the record of a secure email provider. It's easy to believe that a "secure" email provider reduces the level of protective measures you need to take to secure your information, but that's a false sense of...
Verified User in Investment Management
As of 1/27/2017, it appears that Virtru is not maintained. After online subscription cancellation failed ("contact support"), I tried to contact them 4 different times, still no response in 4 days. I had to cancel my credit card, this was the only way to...
Alternatives
Discussions
When is the launching date of proton drive?
1 comment
MC
As the Project Status is still "Under Development", any new information on its release will be added on the ProtonMail Twitter: @ProtonMail. Hope that helps.Read more
Can police track ProtonMail?
1 comment
MM
From my opinion, police needs special permission to track protonmail, I guess in some cases that police is trying to track protonmail using illegal methods,...Read more
Is ProtonMail legitimate?
1 comment
JZ
Yes, I have been on their paid plan for a few years now. I highly recommend their services. They now have a cloud drive and a great VPN as well.Read more
What is Virtru?
6 comments
MU
Virtru is email encryption software that works with Google Workspace.Read more
How do I improve the performance of the application?
1 comment
SK
Hello Uliser-
To ensure you get the best experience, please contact our client support team directly at Support@virtru.com to help with this.
Thank...Read more
What is Virtru email?
1 comment
HH
Virtru is a secure email service that allows users to send and receive private, encrypted messages. Virtru uses end-to-end encryption, which means that only...Read more
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