Compare PoliteMail and Poppulo 
At a Glance
Market Segments
Enterprise (83.9% of reviews)
Enterprise (75.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
PoliteMail
Star Rating
(113)4.0 out of 5
Market Segments
Enterprise (83.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PoliteMailPoppulo
Star Rating
(306)4.3 out of 5
Market Segments
Enterprise (75.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PoppuloSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PoliteMail excels in its email categorization feature, scoring 8.1, which allows for better organization of communications, while Poppulo shines in email scheduling with a high score of 9.5, making it easier for users to plan their communications effectively.
- Reviewers mention that PoliteMail's user experience is hindered by its native mobile application, which received a low score of 4.7, whereas Poppulo offers a more robust mobile experience, enhancing accessibility for users on the go.
- G2 users highlight that PoliteMail's content interaction features scored 6.9, indicating room for improvement, while Poppulo's analytics capabilities, particularly in open rates and link activity, received higher scores of 9.0 and 8.9 respectively, showcasing its strength in measuring engagement.
- Users on G2 report that PoliteMail's templates scored 7.4, which may limit customization options, while Poppulo's templates received a score of 8.1, providing users with more flexibility and design choices for their newsletters.
- Reviewers mention that PoliteMail's quality of support scored 7.8, which is decent but not exceptional, while Poppulo's support received a higher score of 8.6, indicating a more reliable and responsive customer service experience.
- Users say that PoliteMail's generative AI features, particularly in text generation and summarization, scored low at 6.0, suggesting limited capabilities, whereas Poppulo does not have these features rated, indicating a potential gap in AI-driven content creation tools.
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Pricing
Entry-Level Pricing
PoliteMail
No pricing availablePoppulo
No pricing availableFree Trial
PoliteMail
No trial information availablePoppulo
No trial information availableRatings
Meets Requirements
8.1
92
8.5
252
Ease of Use
7.6
91
8.2
258
Ease of Setup
6.5
39
8.0
128
Ease of Admin
7.3
39
8.2
120
Quality of Support
7.8
90
8.6
233
Has the product been a good partner in doing business?
7.2
38
8.7
123
Product Direction (% positive)
6.4
87
8.3
247
Features by Category
Templates
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Edit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Information Distribution
Not enough data
7.1
71
Not enough data
8.6
103
Not enough data
7.3
82
Not enough data
8.7
106
Not enough data
7.0
71
Employee Engagement
Not enough data
Feature Not Available
Not enough data
8.1
91
Not enough data
7.8
80
Not enough data
6.1
62
Not enough data
8.1
88
Not enough data
7.2
18
Not enough data
6.6
16
Not enough data
3.9
16
User Experience & Accessibility - Employee Communications
Not enough data
5.0
16
Not enough data
8.0
17
Not enough data
6.9
17
Not enough data
7.4
16
Content Distribution - Employee Communications
Not enough data
7.4
17
Not enough data
7.7
17
Not enough data
6.8
15
Additional Features - Employee Communications
Not enough data
5.7
15
Not enough data
7.5
16
Not enough data
6.2
15
Platform Basics
Not enough data
7.9
23
Not enough data
7.9
23
Not enough data
8.3
22
Platform Content
Not enough data
7.7
22
Not enough data
7.5
18
Platform Interoperability
Not enough data
7.5
20
Platform Additional Functionality
Not enough data
7.7
19
Not enough data
7.5
18
Not enough data
7.3
19
Facility Booking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Office Maps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
7.4
11
Not enough data
7.3
11
Not enough data
7.6
11
Newsletter Management Features - Internal Newsletter Software
Not enough data
7.6
11
Not enough data
8.2
11
Not enough data
6.8
10
Administrative Features - Internal Newsletter Software
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
7.6
11
Analytics
8.5
58
Not enough data
8.5
61
Not enough data
8.5
47
Not enough data
Customizations
8.2
47
Not enough data
8.3
43
Not enough data
Feature Not Available
Not enough data
8.1
38
Not enough data
7.4
56
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.3
98
Not enough data
7.3
46
Platform Content
Not enough data
7.7
63
Not enough data
7.7
76
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.0
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
7.6
73
Not enough data
6.6
51
Not enough data
7.4
53
Not enough data
8.3
71
Not enough data
8.6
70
Not enough data
7.5
62
Not enough data
8.2
74
Not enough data
8.1
71
Categories
Categories
Shared Categories
PoliteMail and Poppulo are categorized as Internal Newsletter Software
Unique Categories
PoliteMail is categorized as Email Tracking and Email Template Builder
Poppulo is categorized as Frontline Worker Communication Platforms, Space Management, Employee Communications, Employee Engagement, and Digital Signage
Reviews
Reviewers' Company Size
PoliteMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Poppulo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
8.0%
Insurance
6.3%
Information Technology and Services
6.3%
Financial Services
6.3%
Telecommunications
5.4%
Other
67.9%
Financial Services
7.1%
Hospital & Health Care
6.8%
Information Technology and Services
6.4%
Telecommunications
4.1%
Higher Education
4.1%
Other
71.5%
Most Helpful Reviews
PoliteMail
Most Helpful Favorable Review
Verified User in Consumer Goods
Easy to use add-on for Outlook to track email behaviors with our employees. Helps us understand what types of messages, length of message and click-thru rates.
Most Helpful Critical Review
Verified User in Logistics and Supply Chain
The service and analytics are poor, the product struggled at scale handling over 20k emails and provided poor analytics.
Poppulo
Most Helpful Favorable Review
Melanie D.
Verified User in Marketing and Advertising
Robust lead tracking and scoring, easy-to-use but highly customizable campaigns, excellent customer support, super-rich Community knowledge base.
Most Helpful Critical Review
Verified User in Hospital & Health Care
I do not care for the Viewpoint learnmode. Using Viewpoint requires the application screen for all users to be exactly the same. I much prefer to use IE, but when there are display fields on the Lawson screen, only Viewpoiont can be used.
Verified User in Consumer Goods
Easy to use add-on for Outlook to track email behaviors with our employees. Helps us understand what types of messages, length of message and click-thru rates.
Melanie D.
Verified User in Marketing and Advertising
Robust lead tracking and scoring, easy-to-use but highly customizable campaigns, excellent customer support, super-rich Community knowledge base.
Verified User in Logistics and Supply Chain
The service and analytics are poor, the product struggled at scale handling over 20k emails and provided poor analytics.
Verified User in Hospital & Health Care
I do not care for the Viewpoint learnmode. Using Viewpoint requires the application screen for all users to be exactly the same. I much prefer to use IE, but when there are display fields on the Lawson screen, only Viewpoiont can be used.
Alternatives
Discussions
How do I get Politemail to stop crashing my system every time I receive a meeting invitation?
1 comment
NG
Hi Diane- Please contact support@politemail.com we would be happy to help diagnose the problem but need some additional details from you. Within the...Read more
How do you make PoliteMail in Outlook display correctly on high resolution 4k monitors?
1 comment
NG
Hi Jeffrey- Please contact support@politemail.com we would be happy to help diagnose the problem and get PoliteMail to display correctly on your screensRead more
PoliteMail has no more discussions with answers
How do you use Poppulo?
2 comments
JR
In my role as Corp Comm manager, I am responsible for our calendar of internal communications. Pressing announcements, HR updates, events and general upkeep...Read more
What does Poppulo do?
1 comment
Official Response from Poppulo
The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through...Read more
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