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Podium
Podium
(1,845)
4.6 out of 5
Podium
By Podium
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Signpost
Signpost
(47)
3.5 out of 5
Signpost
By Signpost
At a Glance
Podium
Podium
Star Rating
(1,845)4.6 out of 5
Market Segments
Small-Business (59.7% of reviews)
Information
Entry-Level Pricing
$399.00 Per Month
Browse all 3 pricing plans
Signpost
Signpost
Star Rating
(47)3.5 out of 5
Market Segments
Small-Business (87.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Signpost
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Signpost's Customer Support Portal is lacking, with a score of 6.0, while Podium's support features, including a robust Knowledge Base and Professional Support, score significantly higher at 8.7, indicating a more reliable support system.
  • Reviewers mention that Signpost struggles with Email Marketing, scoring only 5.5 for building and personalizing emails, whereas Podium excels in this area with a score of 7.4, highlighting its superior capabilities in managing email deliverability and automated responses.
  • G2 users note that Signpost's Ease of Setup is rated at 6.7, which can be frustrating for new users, while Podium shines with a score of 9.2, making it a more user-friendly option for businesses looking to implement quickly.
  • Users on G2 report that Signpost's Sales Force Automation features, particularly in Contact & Account Management, score a decent 8.3, but Podium's overall sales automation capabilities are rated higher, showcasing a more comprehensive approach to managing sales pipelines.
  • Reviewers mention that Signpost's Data Security is rated at 8.4, which is respectable, but Podium outperforms with a score of 8.8, indicating a stronger commitment to protecting user data and ensuring compliance.
  • Users say that while Signpost has a decent Reporting feature with a score of 8.7, Podium's reporting capabilities are rated even higher at 9.0, providing users with more insightful analytics and performance tracking tools.
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Pricing
Entry-Level Pricing
Podium
Core
$399.00
Per Month
Browse all 3 pricing plans
Signpost
No pricing available
Free Trial
Podium
No trial information available
Signpost
No trial information available
Ratings
Meets Requirements
9.1
1,549
6.7
37
Ease of Use
9.3
1,568
7.0
36
Ease of Setup
9.2
917
6.5
21
Ease of Admin
9.3
803
6.8
19
Quality of Support
9.0
1,447
6.7
35
Has the product been a good partner in doing business?
9.2
819
6.8
19
Product Direction (% positive)
9.0
1,542
4.7
35
Features by Category
CRMHide 36 FeaturesShow 36 Features
Not enough data
6.4
138
Sales Force Automation
Not enough data
8.1
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
Not enough data
7.3
8
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
7.5
8
|
Verified
Not enough data
6.9
6
Customer Support
Not enough data
6.0
5
|
Verified
Not enough data
5.8
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
7.3
5
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Not enough data
Mobile & Social
Not enough data
7.7
5
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
Not enough data
Platform
Not enough data
4.7
6
|
Verified
Not enough data
5.3
6
|
Verified
Not enough data
5.6
6
|
Verified
Not enough data
4.7
5
|
Verified
Not enough data
5.6
6
|
Verified
Not enough data
6.2
7
Not enough data
6.5
8
|
Verified
Not enough data
5.5
7
|
Verified
Integration
Not enough data
5.6
6
|
Verified
Not enough data
5.3
5
|
Verified
Not enough data
4.4
6
|
Verified
Generative AI
Not enough data
Feature Not Available
Marketing AutomationHide 41 FeaturesShow 41 Features
Not enough data
5.2
68
Email Marketing
Not enough data
5.5
7
|
Verified
Not enough data
5.7
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
5.3
5
|
Verified
Online Marketing
Not enough data
5.3
6
|
Verified
Not enough data
Not enough data
Not enough data
5.0
5
|
Verified
Not enough data
5.0
6
|
Verified
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
4.3
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
5.0
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
5.0
5
|
Verified
Not enough data
4.7
5
|
Verified
Integration
Not enough data
Not enough data
Not enough data
5.3
5
|
Verified
Not enough data
Not enough data
Conversational MarketingHide 14 FeaturesShow 14 Features
8.5
2,061
Not enough data
Messenger
8.4
126
Not enough data
7.9
175
Not enough data
9.1
191
Not enough data
Feature Not Available
Not enough data
Channels
8.1
181
Not enough data
8.7
191
Not enough data
9.3
206
Not enough data
Feature Not Available
Not enough data
8.1
165
Not enough data
Customers
8.3
122
Not enough data
8.4
126
Not enough data
8.6
193
Not enough data
8.3
193
Not enough data
8.5
192
Not enough data
Automotive MarketingHide 9 FeaturesShow 9 Features
9.0
392
Not enough data
Platform Basics
8.7
44
Not enough data
8.6
43
Not enough data
9.2
44
Not enough data
Platform Data
9.4
44
Not enough data
9.0
44
Not enough data
Platform Additional Functionality
8.3
42
Not enough data
8.9
44
Not enough data
9.4
44
Not enough data
Platform Content
9.1
43
Not enough data
SMS MarketingHide 14 FeaturesShow 14 Features
8.5
2,064
Not enough data
Text Messaging
8.7
179
|
Verified
Not enough data
9.3
192
|
Verified
Not enough data
8.4
139
Not enough data
8.6
192
|
Verified
Not enough data
8.4
166
|
Verified
Not enough data
8.5
167
|
Verified
Not enough data
8.6
186
|
Verified
Not enough data
8.6
170
|
Verified
Not enough data
SMS Platform
8.5
177
|
Verified
Not enough data
8.6
178
|
Verified
Not enough data
Feature Not Available
Not enough data
7.7
157
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
161
|
Verified
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.3
1,901
Not enough data
Channels
8.3
245
Not enough data
8.3
246
Not enough data
Feature Not Available
Not enough data
Design
8.3
261
Not enough data
Feature Not Available
Not enough data
8.7
294
Not enough data
8.6
285
Not enough data
8.7
259
Not enough data
Generative AI
7.9
158
Not enough data
7.8
153
Not enough data
Shared InboxHide 10 FeaturesShow 10 Features
8.6
200
Not enough data
Productivity Tools
8.3
50
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
50
Not enough data
8.8
50
Not enough data
8.1
50
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Platform as a ServiceHide 6 FeaturesShow 6 Features
8.5
1,395
Not enough data
Functionality
8.7
281
|
Verified
Not enough data
8.1
273
|
Verified
Not enough data
8.7
276
|
Verified
Not enough data
Support
8.5
280
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
285
|
Verified
Not enough data
ChatbotsHide 14 FeaturesShow 14 Features
8.7
182
Not enough data
Responses
9.1
18
Not enough data
8.2
19
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.2
18
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
18
Not enough data
8.5
18
Not enough data
Feature Not Available
Not enough data
8.8
19
Not enough data
9.0
18
Not enough data
Generative AI
8.5
18
Not enough data
8.3
17
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.4
1,616
Not enough data
Conversational Platform
8.7
259
Not enough data
8.5
217
Not enough data
8.3
132
Not enough data
8.6
146
Not enough data
Support Automation
8.7
221
Not enough data
8.4
131
Not enough data
8.7
132
Not enough data
8.2
140
Not enough data
Generative AI
7.8
119
Not enough data
7.7
119
Not enough data
AI ChatbotsHide 15 FeaturesShow 15 Features
8.6
324
Not enough data
Data
8.4
22
Not enough data
8.8
23
Not enough data
Interaction
8.5
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
9.0
22
Not enough data
Learning
8.6
23
Not enough data
8.6
24
Not enough data
Content Generation
8.5
24
Not enough data
8.2
24
Not enough data
System
Feature Not Available
Not enough data
8.6
24
Not enough data
8.8
23
Not enough data
8.7
22
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
8.5
6,263
Not enough data
Generative AI
8.0
183
Feature Not Available
7.7
179
Feature Not Available
Feature Not Available
Feature Not Available
Communication
9.2
624
|
Verified
Not enough data
9.1
649
|
Verified
Not enough data
8.2
438
Not enough data
9.0
592
|
Verified
Not enough data
7.3
225
Not enough data
Internal Use
8.3
545
|
Verified
Not enough data
9.0
605
|
Verified
Not enough data
8.7
577
|
Verified
Not enough data
8.6
555
|
Verified
Not enough data
8.8
562
|
Verified
Not enough data
8.5
529
|
Verified
Not enough data
Online Reputation ManagementHide 12 FeaturesShow 12 Features
8.4
4,958
4.5
46
Consumer Intelligence
9.2
599
|
Verified
6.5
13
|
Verified
8.5
489
Feature Not Available
8.6
530
|
Verified
3.3
7
Reporting
Feature Not Available
Feature Not Available
8.4
497
|
Verified
2.8
6
9.0
619
|
Verified
6.8
14
|
Verified
Media Monitoring
8.6
490
3.1
6
7.2
173
Feature Not Available
8.3
485
Feature Not Available
In-House Management
8.6
479
Feature Not Available
8.6
478
|
Verified
Feature Not Available
Generative AI
7.6
119
Feature Not Available
VoIPHide 12 FeaturesShow 12 Features
7.9
97
Not enough data
Basic Communication
8.5
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
22
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
7.4
24
Not enough data
Feature Not Available
Not enough data
8.3
25
Not enough data
Categories
Categories
Shared Categories
Podium
Podium
Signpost
Signpost
Podium and Signpost are categorized as SMS Marketing, Online Reputation Management, and Live Chat
Unique Categories
Podium
Signpost
Signpost is categorized as CRM and Marketing Automation
Reviews
Reviewers' Company Size
Podium
Podium
Small-Business(50 or fewer emp.)
59.7%
Mid-Market(51-1000 emp.)
35.4%
Enterprise(> 1000 emp.)
4.9%
Signpost
Signpost
Small-Business(50 or fewer emp.)
87.2%
Mid-Market(51-1000 emp.)
4.3%
Enterprise(> 1000 emp.)
8.5%
Reviewers' Industry
Podium
Podium
Automotive
20.3%
Retail
13.8%
Consumer Services
9.2%
Construction
8.2%
Furniture
6.4%
Other
42.1%
Signpost
Signpost
Consumer Services
14.9%
Marketing and Advertising
10.6%
Construction
10.6%
Photography
8.5%
Health, Wellness and Fitness
4.3%
Other
51.1%
Most Helpful Reviews
Podium
Podium
Most Helpful Favorable Review
Joseph M.
JM
Joseph M.
Verified User in Retail

I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.

Most Helpful Critical Review
Adam T.
AT
Adam T.
Verified User in Recreational Facilities and Services

Promises made for services they do not have. Zero onboarding assistance. Paid for 2 locations but only acessing one. Changing terms and conditions after agreemnt then locking out access but still charging fees. CUSTOMER SERVICE WORSE THAN COMCAST.

Signpost
Signpost
Most Helpful Favorable Review
Alex C.
AC
Alex C.
Verified User in Photography

I recommend Signpost to all! My reviews are soaring, and the email service is getting me in contact with clients who otherwise would have forgot about me years past. The nominal fee is very affordable for the results I'm getting, thank you! --Chandler Media...

Most Helpful Critical Review
Verified User
G
Verified User in Construction

Contacted us cold and stated it was a month to month service, however they require you to keep your service an additional 30 days past the time you cancel it.

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Signpost
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Discussions
Podium
Podium Discussions
How can I make people interact with the chat feature better?
3 comments
Jeff J.
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 comments
Jeffrey P.
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
See all discussions
Signpost
Signpost Discussions
Why haven't we integrated other social media platforms. Linkedin Instagram twitter, why only one image in email blast
1 comment
Elisabeth N.
EN
Hi Kendrick, we focus your email marketing on online review sites and unfortunately LinkedIn and Instagram do not have review functionality. We do recommend...Read more
Monty the Mongoose crying
Signpost has no more discussions with answers
See all discussions
Ask Podium a QuestionContact Podium
Ask Signpost a QuestionContact Signpost

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Signpost
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