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Plivo
Plivo
(735)
4.5 out of 5
Plivo
By Plivo
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Stream
Stream
(46)
4.5 out of 5
Stream
By Stream
At a Glance
Plivo
Plivo
Star Rating
(735)4.5 out of 5
Market Segments
Small-Business (78.8% of reviews)
Information
Entry-Level Pricing
Pay As You Go
Browse all 3 pricing plans
Stream
Stream
Star Rating
(46)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Stream
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Plivo excels in API Call Speed with a score of 9.1, which reviewers mention significantly enhances their application's responsiveness, while Stream's API Call Speed is rated at 8.6, indicating a slower performance in comparison.
  • Reviewers mention that Plivo's Ease of Setup is rated at 8.9, making it user-friendly for new users, whereas Stream's Ease of Setup is lower at 8.1, suggesting a more complex onboarding process that may require additional support.
  • G2 users highlight that Plivo's Quality of Support is rated at 8.6, with many praising the responsiveness and helpfulness of the support team, while Stream's Quality of Support is rated higher at 9.1, indicating a more favorable experience for users seeking assistance.
  • Users on G2 report that Plivo offers robust Communication Varieties with a score of 8.8, which includes features like Pop-up Chat and In-App Messaging, while Stream's Communication Varieties score is slightly lower at 8.7, suggesting fewer options for user engagement.
  • Reviewers mention that Plivo's Product Direction is rated at 7.8, indicating some concerns about future updates and features, while Stream shines with a higher score of 9.1, suggesting a more promising roadmap that users feel confident about.
  • Users say that Plivo's documentation is rated at 8.7, which is helpful for developers, but Stream's documentation is rated slightly lower at 8.6, indicating that users may find it less comprehensive when seeking guidance on implementation.
Featured Products
Messangi
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Messangi
(14)
Mobile Marketing
Visit WebsiteVisit Website
Alhena AI
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alhena AI
(34)
Mobile Marketing
Visit WebsiteVisit Website
Netcapz
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Netcapz
(0)
Mobile Marketing
Visit WebsiteVisit Website
Pricing
Entry-Level Pricing
Plivo
SMS API Platform
Pay As You Go
Browse all 3 pricing plans
Stream
No pricing available
Free Trial
Plivo
Free Trial is available
Stream
Free Trial is available
Ratings
Meets Requirements
9.1
511
9.2
28
Ease of Use
9.0
522
9.0
28
Ease of Setup
8.9
391
8.4
17
Ease of Admin
9.0
387
8.8
18
Quality of Support
8.6
467
9.4
28
Has the product been a good partner in doing business?
9.0
378
9.4
17
Product Direction (% positive)
7.8
476
9.5
25
Features by Category
Multi-Factor Authentication (MFA)Hide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Authentication type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational MarketingHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Push NotificationHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS MarketingHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Platform as a ServiceHide 6 FeaturesShow 6 Features
8.8
1,541
8.5
96
Functionality
8.9
327
|
Verified
8.6
17
9.1
315
|
Verified
8.6
17
8.8
304
|
Verified
8.7
14
Support
8.7
324
|
Verified
8.6
17
Feature Not Available
7.9
14
8.6
271
|
Verified
8.7
17
AI AgentsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Video Platform as a Service (VPaaS)Hide 9 FeaturesShow 9 Features
Not enough data
Not enough data
API Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
AI ChatbotsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone VerificationHide 9 FeaturesShow 9 Features
8.6
43
Not enough data
Platform Basics - Phone Verification
9.7
5
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
7.0
5
Not enough data
Additional Features - Phone Verification
8.9
6
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
WhatsApp MarketingHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile MarketingHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Plivo
Plivo
Stream
Stream
Plivo and Stream are categorized as Communication Platform as a Service
Unique Categories
Plivo
Stream
Reviews
Reviewers' Company Size
Plivo
Plivo
Small-Business(50 or fewer emp.)
78.8%
Mid-Market(51-1000 emp.)
16.4%
Enterprise(> 1000 emp.)
4.8%
Stream
Stream
Small-Business(50 or fewer emp.)
65.2%
Mid-Market(51-1000 emp.)
21.7%
Enterprise(> 1000 emp.)
13.0%
Reviewers' Industry
Plivo
Plivo
Computer Software
18.7%
Information Technology and Services
12.0%
Marketing and Advertising
5.7%
Telecommunications
5.5%
Financial Services
4.1%
Other
53.9%
Stream
Stream
Information Technology and Services
13.0%
Health, Wellness and Fitness
10.9%
Computer Software
8.7%
Mental Health Care
6.5%
Automotive
6.5%
Other
54.3%
Most Helpful Reviews
Plivo
Plivo
Most Helpful Favorable Review
JG
Joseph G.
Verified User in Food & Beverages

I love Plivo's delivery rate. I can rest assured that when I use Plivo for my business, the messages will reach my customers. Also, I love their console. The UI/UX is well done.

Most Helpful Critical Review
Verified User in Computer Software
GC
Verified User in Computer Software

Extremely poor customer service. I ordered a phone number and needed to send them documentation that proved that I operate at the address I provided. Since I can't think of what kind of documentation they wanted me to send, I sent a customer support request...

Stream
Stream
Most Helpful Favorable Review
AN
Verified User in Computer Software

Nothing that I can think of, unfortunately.

Most Helpful Critical Review
Verified User
G
Verified User in Health, Wellness and Fitness

The Flutter library is incomplete compared to native Android and iOS libraries missing many features. Also, the FCM push notification needs service account keys, which is a significant security threat.

Alternatives
Plivo
Plivo Alternatives
Podium
Podium
Add Podium
Twilio
Twilio
Add Twilio
Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Bird
Bird
Add Bird
Stream
Stream Alternatives
Sendbird
Sendbird
Add Sendbird
Twilio
Twilio
Add Twilio
Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Podium
Podium
Add Podium
Discussions
Plivo
Plivo Discussions
Can you add emoji use to texting with Plivo ?
2 comments
Haverly D.
HD
Hi Raquel, We do support this feature and emojis can be added and sent through inbound and outbound SMS. We're putting together a quick how to for you and...Read more
Where can I see the pricing for all countries you support?
1 comment
Official Response from Plivo
I am unable to access external websites, but you can visit the provided link for detailed pricing information.Read more
Could you please document the "Short Code" SMS redirection in your Help docs?
1 comment
Hilary W.
HW
Hi Zac, thanks for your suggestion! We went ahead and created a quick How-to Guide for the use case you described. You can find it here:...Read more
See all discussions
Stream
Stream Discussions
Monty the Mongoose crying
Stream has no discussions with answers
See all discussions
Ask Plivo a QuestionContact Plivo
Ask Stream a QuestionContact Stream

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Plivo
Plivo
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Stream
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