Compare Pipeliner CRM and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (70.2% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$65.00 1 User
$25.00 1 User Per Month
Pipeliner CRM
Star Rating
(464)4.6 out of 5
Market Segments
Small-Business (70.2% of reviews)
Entry-Level Pricing
$65.00 1 User
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(23,272)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Sales Cloud excels in its Opportunity & Pipeline Management with a score of 8.7, while Pipeliner CRM shines with a higher score of 9.2, indicating a more intuitive interface for tracking sales opportunities.
- Users report that Pipeliner CRM offers superior Ease of Use with a score of 9.3 compared to Salesforce's 8.1, making it a preferred choice for small businesses looking for a user-friendly experience.
- G2 users highlight that Pipeliner CRM's Lead Management features, scoring 9.3, provide better tools for tracking and nurturing leads compared to Salesforce's score of 8.5, which some users find less comprehensive.
- Users on G2 mention that Salesforce Sales Cloud has a robust Marketing Automation capability, particularly in Email Marketing with a score of 7.9, but Pipeliner CRM outperforms it with a score of 8.9, showcasing its effectiveness in campaign management.
- Reviewers say that Pipeliner CRM's Customer Support features, including a dedicated support portal and knowledge base, score higher at 9.1 compared to Salesforce's 8.1, indicating a more responsive support system for users.
- Users report that Salesforce Sales Cloud's Integrations with other platforms, particularly Salesforce Integration scoring 8.8, is a strong point, but Pipeliner CRM's overall integration capabilities, including Multi-Calendar Integration scoring 9.3, provide a more seamless experience for users managing multiple tools.
Featured Products
Sponsored
Dock
(138)
Sales Enablement
Visit Website
Sponsored
Method CRM
(295)
Sales Enablement
Visit Website
Sponsored
Default
(53)
Sales Enablement
Visit Website
Pricing
Entry-Level Pricing
Pipeliner CRM
Starter
$65.00
1 User
Basic sales management, tracking and collaboration.
- Contact Management
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipeliner CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.1
366
8.8
13,128
Ease of Use
9.3
366
8.1
16,045
Ease of Setup
9.1
131
7.8
7,175
Ease of Admin
9.2
131
7.9
4,139
Quality of Support
9.2
356
8.1
11,414
Has the product been a good partner in doing business?
9.3
128
8.3
4,101
Product Direction (% positive)
9.2
359
8.2
12,805
Features by Category
Sales Force Automation
9.0
295
|
Verified
8.8
9094
|
Verified
9.0
207
|
Verified
8.2
6044
|
Verified
9.2
294
|
Verified
8.7
8822
|
Verified
9.0
286
|
Verified
8.3
9083
|
Verified
8.9
231
|
Verified
8.0
6971
|
Verified
9.1
270
|
Verified
8.2
7267
|
Verified
8.9
230
|
Verified
8.0
6411
|
Verified
8.8
226
|
Verified
8.1
6309
|
Verified
8.9
228
8.3
7065
|
Verified
Marketing Automation
8.9
219
|
Verified
7.9
6328
|
Verified
8.8
202
|
Verified
8.1
6651
|
Verified
9.3
267
|
Verified
8.5
7671
|
Verified
Feature Not Available
7.9
5095
Customer Support
8.9
232
8.3
6478
|
Verified
9.1
230
|
Verified
8.1
6056
|
Verified
9.1
245
|
Verified
8.2
6452
|
Verified
8.9
200
8.0
5173
|
Verified
9.1
215
8.2
5666
|
Verified
Reporting & Analytics
9.1
282
|
Verified
8.5
8612
|
Verified
9.2
272
|
Verified
8.5
8799
|
Verified
9.2
248
|
Verified
8.2
7111
|
Verified
Mobile & Social
9.0
218
|
Verified
7.9
5305
|
Verified
9.1
227
|
Verified
7.8
4936
|
Verified
9.0
253
|
Verified
7.7
5785
|
Verified
Platform
9.1
97
|
Verified
8.5
3280
|
Verified
9.3
92
|
Verified
8.5
3286
|
Verified
9.2
98
|
Verified
8.6
3310
|
Verified
9.1
75
|
Verified
8.3
2594
|
Verified
9.1
69
|
Verified
8.5
2869
|
Verified
8.8
85
|
Verified
8.1
2897
|
Verified
9.3
95
|
Verified
8.7
3296
|
Verified
9.0
78
|
Verified
8.1
2737
Integration
9.2
97
|
Verified
8.5
2335
|
Verified
9.0
85
|
Verified
8.5
2791
|
Verified
9.2
71
|
Verified
8.5
2638
|
Verified
Generative AI
Not enough data
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
242
Not enough data
8.8
262
Not enough data
8.7
284
Not enough data
8.6
261
Organization
Not enough data
8.9
320
Not enough data
8.8
312
Not enough data
8.8
305
Performance Analysis
Not enough data
8.4
255
Not enough data
8.8
277
Sales Analysis
Not enough data
8.4
256
Not enough data
8.7
270
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.7
407
Not enough data
8.5
397
Not enough data
8.0
356
Not enough data
8.0
351
Not enough data
8.9
406
Not enough data
8.4
355
Not enough data
8.6
370
Repeatability and Reportability
Not enough data
8.4
371
Not enough data
8.7
390
Not enough data
8.7
386
Not enough data
8.3
373
Not enough data
7.6
307
AI and Automation
Not enough data
8.5
353
Not enough data
8.4
362
Not enough data
8.2
322
Not enough data
7.9
325
Not enough data
7.7
307
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.7
118
Not enough data
8.5
122
Not enough data
8.6
117
Not enough data
8.9
117
Agent Performance Management
Not enough data
8.6
127
Not enough data
8.6
111
Not enough data
8.7
127
Generative AI
Not enough data
Feature Not Available
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.2
28
Not enough data
8.1
28
Not enough data
8.6
28
Not enough data
8.6
28
Not enough data
8.3
28
Not enough data
8.2
23
Not enough data
8.0
23
CRM Data Enrichment
Not enough data
8.0
29
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
7.9
29
Not enough data
8.5
23
Account Management
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
7.6
29
Not enough data
8.3
28
Not enough data
8.3
23
Not enough data
8.1
23
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Integrations
Not enough data
8.1
120
Not enough data
8.5
121
Not enough data
8.0
121
Not enough data
8.0
119
Not enough data
8.8
121
Branding & Customizatio
Not enough data
8.1
117
Not enough data
8.2
120
Not enough data
8.3
118
Automatic Rules & Configurations
Not enough data
8.3
119
Not enough data
8.3
119
Not enough data
7.9
122
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.3
103
Not enough data
8.5
95
Not enough data
8.4
100
Not enough data
8.6
100
Not enough data
8.5
99
Not enough data
8.7
98
Not enough data
8.0
96
Territory Management - Sales Planning
Not enough data
8.6
97
Not enough data
8.4
102
Quota & Capacity Management - Sales Planning
Not enough data
8.3
98
Not enough data
8.3
106
Not enough data
8.2
99
Data Sourcing
9.2
8
8.5
859
9.2
8
8.7
890
9.0
7
8.3
794
9.0
8
8.7
918
9.0
7
8.6
855
Predictive Analytics
9.4
8
8.4
835
9.8
7
8.6
851
9.5
7
8.1
750
9.5
7
8.3
792
Sales Management
9.4
8
8.7
881
9.4
8
8.1
757
9.8
7
8.6
874
9.6
8
8.8
942
Content Management
Not enough data
8.3
308
Not enough data
8.1
298
Not enough data
8.2
283
Not enough data
8.5
274
Not enough data
8.2
292
Analytics
Not enough data
8.7
298
Not enough data
8.4
297
Not enough data
8.4
181
Not enough data
8.3
306
Presentation
Not enough data
7.4
172
Not enough data
7.3
172
Not enough data
7.2
163
Training
Not enough data
8.8
232
Not enough data
8.8
225
Not enough data
8.5
186
Not enough data
8.4
222
Feedback
Not enough data
8.7
214
Not enough data
8.6
211
Not enough data
8.5
191
Not enough data
8.6
181
Not enough data
8.8
205
Not enough data
8.8
206
Not enough data
8.7
178
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.9
379
Not enough data
8.9
383
Not enough data
8.6
365
Discovery
Not enough data
8.9
386
Not enough data
8.6
381
Not enough data
8.6
363
Management
Not enough data
8.5
353
Not enough data
8.7
371
Platform
Not enough data
8.6
363
Not enough data
8.6
363
Calling
Not enough data
8.6
137
Not enough data
8.4
131
Not enough data
8.8
140
Not enough data
8.7
136
Contacts
Not enough data
8.8
132
Not enough data
8.7
134
Not enough data
8.7
136
Insights
Not enough data
9.1
140
Not enough data
8.8
138
Not enough data
8.3
134
Not enough data
8.5
144
Not enough data
8.3
139
Analytics
Not enough data
8.3
490
Not enough data
8.4
498
Not enough data
8.4
511
Customizations
Not enough data
8.7
541
Not enough data
8.5
509
Not enough data
8.6
546
Not enough data
8.4
491
Not enough data
8.4
518
Generative AI
Not enough data
Feature Not Available
Incentives
Feature Not Available
8.1
339
8.8
32
|
Verified
8.4
406
9.0
27
|
Verified
7.9
342
8.5
32
8.5
419
Personalization
8.8
39
8.6
381
9.0
46
|
Verified
8.8
461
8.9
38
|
Verified
8.9
491
9.3
34
|
Verified
8.6
439
Administrative
9.0
38
|
Verified
8.7
464
8.9
43
|
Verified
8.5
430
9.0
13
8.3
414
Categories
Categories
Shared Categories
Pipeliner CRM and Salesforce Sales Cloud are categorized as Sales Platforms, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Pipeliner CRM is categorized as Customer Revenue Optimization and Online Appointment Scheduling
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Conversation Intelligence, Sales Engagement, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Pipeliner CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Marketing and Advertising
7.2%
Computer Software
6.0%
Construction
4.4%
Telecommunications
4.0%
Other
69.3%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Pipeliner CRM
Most Helpful Favorable Review
Bonnie A.
Verified User in Computer Software
Pipeliner is designed in 3 categories: Accounts, Contacts, and Leads/Opportunities. You can link each of these areas together, for any entry, which is very powerful. Pipeliner is visual and intuitive. The drag and drop features are easy to use, in both...
Most Helpful Critical Review
Verified User in Financial Services
This is an incredibly awkward and clunky management system. The bare minimum I expect in a CRM system in regards to mass tagging and setting targets for groups are either buggy, non existent or so difficult to find and adjust that they might as well not be...
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Bonnie A.
Verified User in Computer Software
Pipeliner is designed in 3 categories: Accounts, Contacts, and Leads/Opportunities. You can link each of these areas together, for any entry, which is very powerful. Pipeliner is visual and intuitive. The drag and drop features are easy to use, in both...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Financial Services
This is an incredibly awkward and clunky management system. The bare minimum I expect in a CRM system in regards to mass tagging and setting targets for groups are either buggy, non existent or so difficult to find and adjust that they might as well not be...
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
Can Pipeliner CRM work on mobile phone
5 comments
NU
Thank you Sunny Ukandu for your interest in Pipeliner CRM software. Pipeliner CRM works perfectly with the mobile device. You can download it from your apple...Read more
How can Pipeliner fit into lottery businesses in Nigeria?
5 comments
AU
The Pipeliner CRM can be fit into any business as far as sales management is concerned. It
provide solution for current challenges in the business...Read more
How do i learn its usage quickly
4 comments
SA
It’s very simple sir. Simply sign up and you can get access to trail versionRead more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
