Compare Pipeliner CRM and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (70.2% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$65.00 1 User
$25.00 1 User Per Month
Pipeliner CRM
Star Rating
(464)4.6 out of 5
Market Segments
Small-Business (70.2% of reviews)
Entry-Level Pricing
$65.00 1 User
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(23,222)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Opportunity & Pipeline Management with a score of 8.7, while Pipeliner CRM shines with a higher score of 9.2, indicating a more intuitive interface for tracking sales opportunities.
- Reviewers mention that Pipeliner CRM offers superior Ease of Use with a score of 9.3 compared to Salesforce's 8.1, making it a preferred choice for small businesses looking for a user-friendly experience.
- G2 users highlight that Salesforce Sales Cloud has a robust Marketing Automation feature set, particularly in Email Marketing with a score of 7.9, but Pipeliner CRM outperforms with a score of 8.9, showcasing its effectiveness in managing marketing campaigns.
- Reviewers say that Pipeliner CRM's Customer Support is highly rated, scoring 9.1 for its Customer Support Portal, while Salesforce's score of 8.1 indicates room for improvement in this area.
- Users on G2 report that Salesforce Sales Cloud has a more extensive Integrations ecosystem, particularly with Salesforce Integration scoring 8.8, but Pipeliner CRM excels in Multi-Calendar Integration with a score of 9.3, making it easier for users to manage their schedules.
- Reviewers mention that Pipeliner CRM's Lead Management capabilities are impressive, scoring 9.3, while Salesforce's score of 8.5 indicates that Pipeliner offers a more streamlined process for managing leads effectively.
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Pricing
Entry-Level Pricing
Pipeliner CRM
Starter
$65.00
1 User
Basic sales management, tracking and collaboration.
- Contact Management
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipeliner CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.1
366
8.8
13,073
Ease of Use
9.3
366
8.1
15,990
Ease of Setup
9.1
131
7.8
7,125
Ease of Admin
9.2
131
7.9
4,129
Quality of Support
9.2
356
8.1
11,365
Has the product been a good partner in doing business?
9.3
128
8.3
4,090
Product Direction (% positive)
9.2
359
8.2
12,752
Features by Category
Sales Force Automation
9.0
295
|
Verified
8.8
9055
|
Verified
9.0
207
|
Verified
8.2
6007
|
Verified
9.2
294
|
Verified
8.7
8786
|
Verified
9.0
286
|
Verified
8.3
9045
|
Verified
8.9
231
|
Verified
8.0
6936
|
Verified
9.1
270
|
Verified
8.2
7229
|
Verified
8.9
230
|
Verified
8.0
6375
|
Verified
8.8
226
|
Verified
8.1
6272
|
Verified
8.9
228
8.3
7029
|
Verified
Marketing Automation
8.9
219
|
Verified
7.9
6292
|
Verified
8.8
202
|
Verified
8.1
6615
|
Verified
9.3
267
|
Verified
8.5
7635
|
Verified
Feature Not Available
7.9
5059
Customer Support
8.9
232
8.3
6442
|
Verified
9.1
230
|
Verified
8.1
6020
|
Verified
9.1
245
|
Verified
8.2
6416
|
Verified
8.9
200
8.0
5138
|
Verified
9.1
215
8.2
5631
|
Verified
Reporting & Analytics
9.1
282
|
Verified
8.5
8578
|
Verified
9.2
272
|
Verified
8.5
8764
|
Verified
9.2
248
|
Verified
8.2
7076
|
Verified
Mobile & Social
9.0
218
|
Verified
7.9
5272
|
Verified
9.1
227
|
Verified
7.8
4905
|
Verified
9.0
253
|
Verified
7.7
5751
|
Verified
Platform
9.1
97
|
Verified
8.5
3238
|
Verified
9.3
92
|
Verified
8.5
3245
|
Verified
9.2
98
|
Verified
8.6
3271
|
Verified
9.1
75
|
Verified
8.3
2554
|
Verified
9.1
69
|
Verified
8.5
2828
|
Verified
8.8
85
|
Verified
8.1
2858
|
Verified
9.3
95
|
Verified
8.7
3256
|
Verified
9.0
78
|
Verified
8.1
2698
Integration
9.2
97
|
Verified
8.5
2299
|
Verified
9.0
85
|
Verified
8.5
2756
|
Verified
9.2
71
|
Verified
8.5
2605
|
Verified
Generative AI
Not enough data
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Organization
Not enough data
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Performance Analysis
Not enough data
8.4
249
Not enough data
8.8
270
Sales Analysis
Not enough data
8.4
250
Not enough data
8.8
264
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.6
396
Not enough data
8.5
386
Not enough data
8.0
345
Not enough data
8.0
340
Not enough data
8.8
395
Not enough data
8.4
344
Not enough data
8.5
359
Repeatability and Reportability
Not enough data
8.4
360
Not enough data
8.7
379
Not enough data
8.7
375
Not enough data
8.3
362
Not enough data
7.6
296
AI and Automation
Not enough data
8.5
342
Not enough data
8.3
351
Not enough data
8.2
311
Not enough data
7.9
314
Not enough data
7.7
296
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Agent Performance Management
Not enough data
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Generative AI
Not enough data
Feature Not Available
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.4
22
Not enough data
8.6
22
Not enough data
8.4
22
Not enough data
8.2
17
Not enough data
7.9
17
CRM Data Enrichment
Not enough data
8.0
23
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
7.8
23
Not enough data
8.4
17
Account Management
Not enough data
7.8
23
Not enough data
7.8
23
Not enough data
7.5
23
Not enough data
8.2
22
Not enough data
8.2
17
Not enough data
8.1
17
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Integrations
Not enough data
8.0
111
Not enough data
8.4
112
Not enough data
8.0
112
Not enough data
7.9
109
Not enough data
8.8
112
Branding & Customizatio
Not enough data
8.0
107
Not enough data
8.1
111
Not enough data
8.3
108
Automatic Rules & Configurations
Not enough data
8.3
109
Not enough data
8.2
110
Not enough data
7.9
113
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.4
98
Not enough data
8.4
90
Not enough data
8.4
95
Not enough data
8.7
95
Not enough data
8.4
94
Not enough data
8.8
93
Not enough data
8.1
91
Territory Management - Sales Planning
Not enough data
8.6
92
Not enough data
8.5
97
Quota & Capacity Management - Sales Planning
Not enough data
8.3
93
Not enough data
8.3
101
Not enough data
8.2
94
Data Sourcing
9.2
8
8.5
846
9.2
8
8.7
877
9.0
7
8.3
781
9.0
8
8.7
907
9.0
7
8.6
843
Predictive Analytics
9.4
8
8.4
823
9.8
7
8.6
839
9.5
7
8.1
738
9.5
7
8.3
780
Sales Management
9.4
8
8.7
869
9.4
8
8.1
745
9.8
7
8.6
862
9.6
8
8.8
930
Content Management
Not enough data
8.3
301
Not enough data
8.1
291
Not enough data
8.2
276
Not enough data
8.5
268
Not enough data
8.2
286
Analytics
Not enough data
8.7
292
Not enough data
8.4
291
Not enough data
8.4
175
Not enough data
8.3
300
Presentation
Not enough data
7.3
166
Not enough data
7.3
166
Not enough data
7.2
157
Training
Not enough data
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Feedback
Not enough data
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.8
367
Not enough data
8.9
371
Not enough data
8.6
353
Discovery
Not enough data
8.9
374
Not enough data
8.6
369
Not enough data
8.6
350
Management
Not enough data
8.5
340
Not enough data
8.7
359
Platform
Not enough data
8.6
350
Not enough data
8.6
350
Calling
Not enough data
8.7
130
Not enough data
8.5
124
Not enough data
8.8
133
Not enough data
8.8
129
Contacts
Not enough data
8.8
126
Not enough data
8.6
129
Not enough data
8.8
130
Insights
Not enough data
9.0
134
Not enough data
8.7
132
Not enough data
8.2
128
Not enough data
8.5
138
Not enough data
8.4
133
Analytics
Not enough data
8.2
478
Not enough data
8.4
486
Not enough data
8.3
500
Customizations
Not enough data
8.7
530
Not enough data
8.5
498
Not enough data
8.6
535
Not enough data
8.3
480
Not enough data
8.3
507
Generative AI
Not enough data
Feature Not Available
Incentives
Feature Not Available
8.1
332
8.8
32
|
Verified
8.4
399
9.0
27
|
Verified
7.9
335
8.5
32
8.6
412
Personalization
8.8
39
8.6
374
9.0
46
|
Verified
8.8
454
8.9
38
|
Verified
8.9
484
9.3
34
|
Verified
8.6
432
Administrative
9.0
38
|
Verified
8.7
457
8.9
43
|
Verified
8.5
423
9.0
13
8.3
407
Categories
Categories
Shared Categories
Pipeliner CRM and Salesforce Sales Cloud are categorized as Sales Platforms, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Pipeliner CRM is categorized as Customer Revenue Optimization and Online Appointment Scheduling
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Conversation Intelligence, Sales Engagement, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Pipeliner CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Marketing and Advertising
7.2%
Computer Software
6.0%
Construction
4.4%
Telecommunications
4.0%
Other
69.3%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Pipeliner CRM
Most Helpful Favorable Review
Bonnie A.
Verified User in Computer Software
Pipeliner is designed in 3 categories: Accounts, Contacts, and Leads/Opportunities. You can link each of these areas together, for any entry, which is very powerful. Pipeliner is visual and intuitive. The drag and drop features are easy to use, in both...
Most Helpful Critical Review
Bettina V.
Verified User in Packaging and Containers
the contact platform: difficult to find all details you would like to enter
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Bonnie A.
Verified User in Computer Software
Pipeliner is designed in 3 categories: Accounts, Contacts, and Leads/Opportunities. You can link each of these areas together, for any entry, which is very powerful. Pipeliner is visual and intuitive. The drag and drop features are easy to use, in both...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Bettina V.
Verified User in Packaging and Containers
the contact platform: difficult to find all details you would like to enter
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
Can Pipeliner CRM work on mobile phone
5 comments
NU
Thank you Sunny Ukandu for your interest in Pipeliner CRM software. Pipeliner CRM works perfectly with the mobile device. You can download it from your apple...Read more
How can Pipeliner fit into lottery businesses in Nigeria?
5 comments
AU
The Pipeliner CRM can be fit into any business as far as sales management is concerned. It
provide solution for current challenges in the business...Read more
How do i learn its usage quickly
4 comments
SA
It’s very simple sir. Simply sign up and you can get access to trail versionRead more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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