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Compare PFL Direct Mail Platform and Sendoso 
Featured Products
At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Mid-Market (63.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
PFL Direct Mail Platform
Star Rating
(174)4.2 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about PFL Direct Mail PlatformSendoso
Star Rating
(1,228)4.5 out of 5
Market Segments
Mid-Market (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SendosoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sendoso excels in overall user satisfaction, reflected in its higher G2 Score of 78.14 compared to PFL Direct Mail Platform's 46.61. This suggests that users find Sendoso to be a more reliable and effective solution for their direct mail and promotional product needs.
- Users say that Sendoso's platform is particularly user-friendly, with features like a pun generator for e-gifts that help create engaging messaging effortlessly. In contrast, while PFL is noted for its ease of use, it doesn't have the same level of creative tools that users appreciate in Sendoso.
- Reviewers mention that Sendoso's extensive warehousing capabilities allow for global shipping, which has significantly improved their logistics. PFL, while praised for its integration with Salesforce and Marketo, lacks the same breadth of warehousing options, which can limit its effectiveness for companies needing international reach.
- According to verified reviews, Sendoso's customer support is highly rated, with users appreciating the responsiveness and helpfulness of the team. PFL also receives positive feedback for its support, but it doesn't match the level of satisfaction reported by Sendoso users.
- G2 reviewers highlight that Sendoso offers a wider variety of gift options, including popular gift cards that resonate well with recipients. PFL, while effective for direct mail, does not provide the same range of promotional products, which may limit its appeal for companies looking to diversify their gifting strategies.
- Users report that Sendoso's seamless navigation and intuitive design make it easy to set up and manage campaigns, contributing to a smoother day-to-day experience. PFL, while functional, has been noted for some configuration challenges that can hinder user experience, especially for those unfamiliar with the platform.
Pricing
Entry-Level Pricing
PFL Direct Mail Platform
PFL Direct Mail Platform
Contact Us
Per Year
Boost engagement with an end-to-end solution that personalizes and automates your direct mail programs.
- Personalized Direct Mail
Sendoso
No pricing availableFree Trial
PFL Direct Mail Platform
No trial information availableSendoso
Free Trial is available
Ratings
Meets Requirements
8.5
152
9.0
958
Ease of Use
8.1
151
8.8
971
Ease of Setup
7.1
79
8.6
421
Ease of Admin
7.7
83
8.6
323
Quality of Support
8.8
153
9.0
845
Has the product been a good partner in doing business?
8.7
84
8.9
325
Product Direction (% positive)
8.0
144
8.7
909
Features by Category
Logistics
8.9
46
8.3
172
8.5
52
8.5
184
8.7
42
8.4
150
8.3
50
8.1
213
Testing & Tracking
7.9
38
8.1
121
7.5
44
8.1
176
7.5
22
7.6
110
Agentic AI - Direct Mail Automation
Not enough data
6.7
20
Not enough data
6.8
19
Not enough data
6.9
18
Not enough data
7.0
18
Not enough data
6.8
18
Not enough data
7.9
18
Platform Basics
9.0
14
8.1
152
8.1
14
7.9
135
8.9
17
8.2
160
8.6
15
8.1
149
Reporting
7.7
15
8.5
173
6.7
11
8.0
138
Platform Additional Functionality
7.8
12
8.3
115
7.9
16
8.4
138
8.5
14
8.6
150
7.8
12
8.2
115
7.5
12
8.2
94
7.5
8
8.5
96
8.2
13
8.1
104
Platform Basics
8.5
35
8.8
367
7.9
27
8.5
316
Platform Data
7.4
29
8.0
273
Platform Additional Functionality
8.2
35
8.1
293
8.3
38
8.1
289
Supporting Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Rewards & Incentives
Not enough data
8.3
162
Not enough data
8.1
165
Not enough data
7.8
161
Not enough data
8.1
158
Not enough data
8.5
163
Not enough data
8.2
162
Not enough data
8.6
162
Not enough data
8.3
160
Not enough data
7.9
151
Agentic AI - Rewards and Incentives
Not enough data
6.9
12
Not enough data
6.7
12
Logistics - Print Fulfillment
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Print Fulfillment Services
Not enough data
Not enough data
Customization - Print Fulfillment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PFL Direct Mail Platform and Sendoso are categorized as Account-Based Direct Mail, Promotional Product Management, and Direct Mail Automation
Unique Categories
PFL Direct Mail Platform is categorized as Salesforce AppExchange Apps, Print Fulfillment Services, and Print On Demand
Sendoso is categorized as Rewards and Incentives
Reviews
Reviewers' Company Size
PFL Direct Mail Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sendoso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.6%
Marketing and Advertising
12.7%
Information Technology and Services
8.7%
Financial Services
6.9%
Telecommunications
4.6%
Other
40.5%
Computer Software
38.4%
Information Technology and Services
19.9%
Marketing and Advertising
9.1%
Computer & Network Security
3.5%
Financial Services
3.1%
Other
26.0%
Alternatives
Discussions
How can I tell if the PFL solution is driving results?
2 Comments
Official Response from PFL Direct Mail Platform
With our tight CRM/MAP integrations, you can track operational performance (product deliverability) and campaign performance (response rates) right in your...Read more
Do you have international shipping?
1 Comment
Official Response from PFL Direct Mail Platform
Yes, we have distribution centers in North America, Asia, India and coming soon - Europe. Read more
Can I send alcohol?
1 Comment
Official Response from PFL Direct Mail Platform
PFL can send wine and champagne to most states. We have a process in place to scrub out attempted deliveries to dry states or counties, protecting you and...Read more
How does the integration with Hubspot work?
3 Comments
LM
It's not as extensive as what they have with Salesforce, but the capabilities it does have are reliable and easy to use.Read more
How can I use this to get more engagement from my "upsell-able" customers?
2 Comments
JB
Our renewals team will utilize Sendoso to continue to build rapport and craft campaigns tailored to certain 'up-sellable' opportunities. I know my answer is...Read more
Whats the most creative thing you've used sendoso for?
2 Comments
JB
We sent out congratulatory boxes to our qualifying sales team for a successful year in outstanding achievement. Read more
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