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At a Glance
Market Segments
Mid-Market (62.8% of reviews)
Mid-Market (55.2% of reviews)
Entry-Level Pricing
Free
$99.00 1 Seats Per Month
Pendo
Star Rating
(1,551)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansZeda.io
Star Rating
(31)4.3 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$99.00 1 Seats Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pendo excels in Click Tracking with a score of 9.7, allowing for detailed insights into user interactions, while Zeda.io's performance in this area is less impressive, indicating a potential gap in user behavior analysis.
- Reviewers mention that Zeda.io offers superior Quality of Support with a score of 9.4 compared to Pendo's 8.5, highlighting Zeda.io's responsiveness and helpfulness in resolving user issues.
- G2 users note that Pendo's Custom Event Tracking feature is robust, scoring 8.4, which allows for tailored analytics, whereas Zeda.io's similar feature is rated lower, suggesting less flexibility in tracking specific user actions.
- Users on G2 emphasize that Zeda.io shines in Survey Management, particularly in Feedback Collection with a score of 9.0, making it a preferred choice for gathering user insights compared to Pendo's lower performance in this area.
- Reviewers say that Pendo's Real-Time Reporting feature, scoring 8.4, provides timely insights that are crucial for decision-making, while Zeda.io's reporting capabilities, although decent, do not match the immediacy offered by Pendo.
- Users report that Zeda.io's Roadmaps feature is highly rated at 9.7, making it an excellent tool for product planning, while Pendo's similar functionality does not receive the same level of acclaim, indicating a potential advantage for Zeda.io in strategic planning.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Zeda.io
Pro
$99.00
1 Seats Per Month
- Dashboard for collecting & grooming all requests & feedback
- Feedback forms
- Prioritization frameworks
Free Trial
Pendo
Free Trial is available
Zeda.io
Free Trial is available
Ratings
Meets Requirements
8.5
1,188
8.3
22
Ease of Use
8.2
1,202
8.6
23
Ease of Setup
7.9
561
8.6
12
Ease of Admin
8.5
555
8.9
11
Quality of Support
8.5
1,039
9.4
21
Has the product been a good partner in doing business?
8.9
531
9.4
11
Product Direction (% positive)
8.5
1,103
10.0
22
Features by Category
Metrics
8.7
454
Not enough data
8.7
472
Not enough data
8.4
420
Not enough data
8.8
465
Not enough data
8.5
422
Not enough data
8.2
395
Not enough data
8.2
359
Not enough data
8.2
335
Not enough data
8.3
395
Not enough data
Reporting
8.4
463
Not enough data
8.5
427
Not enough data
8.7
437
Not enough data
8.7
467
Not enough data
7.8
262
Not enough data
8.1
285
Not enough data
8.2
449
Not enough data
Other
8.7
438
Not enough data
8.0
307
Not enough data
7.5
263
Not enough data
7.9
272
Not enough data
7.3
197
Not enough data
8.5
339
Not enough data
8.2
298
Not enough data
Agentic AI - Digital Analytics
6.4
12
Not enough data
6.5
14
Not enough data
6.4
13
Not enough data
6.4
13
Not enough data
Administration
8.1
376
Not enough data
8.0
297
Not enough data
8.8
421
Not enough data
8.5
454
Not enough data
User Identification
7.9
110
Not enough data
8.6
137
Not enough data
8.0
104
Not enough data
Tracking & Reporting
8.5
126
Not enough data
8.5
132
Not enough data
8.3
109
Not enough data
8.5
142
Not enough data
8.6
134
Not enough data
8.7
138
Not enough data
Metrics
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
Not enough data
User Behavior
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
Not enough data
A/B Testing
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Not enough data
Visitor Information
8.0
22
Not enough data
8.1
20
Not enough data
Agentic AI - Session Replay
7.7
5
Not enough data
Analytics
Not enough data
8.7
5
Execution
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Roadmapping
Not enough data
9.7
5
Not enough data
Not enough data
User Analysis
8.6
343
Not enough data
8.4
389
Not enough data
User Support
8.5
388
Not enough data
7.6
207
Not enough data
8.0
294
Not enough data
Walkthrough Type
8.1
297
Not enough data
8.6
364
Not enough data
Platform Basics - Digital Adoption Platform
8.4
18
Not enough data
8.9
19
Not enough data
Analytics - Digital Adoption Platform
8.9
19
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.6
579
Not enough data
8.7
610
Not enough data
8.6
591
Not enough data
8.2
502
Not enough data
8.0
411
Not enough data
8.2
443
Not enough data
8.0
402
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.7
26
Not enough data
7.1
26
Not enough data
7.0
25
Not enough data
7.6
24
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
9.4
6
Idea Sources
Not enough data
9.7
5
Not enough data
8.6
7
Idea Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Feature Not Available
Not enough data
8.6
6
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
9.0
7
Not enough data
7.1
7
Process Management
Not enough data
9.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.3
7
System Management
Not enough data
8.6
6
Not enough data
8.7
5
Communication
8.1
325
8.8
13
7.9
307
8.2
10
8.1
307
8.6
12
Planning
7.1
231
8.6
12
7.1
223
8.8
12
6.6
198
8.8
12
7.6
235
7.6
11
7.2
210
7.7
11
Workflow Management
7.3
243
Feature Not Available
7.6
251
8.3
11
6.7
198
Feature Not Available
7.0
210
Feature Not Available
Metrics
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and Zeda.io are categorized as Product Management
Unique Categories
Pendo is categorized as Digital Adoption Platform, Product Analytics, Digital Analytics, Mobile App Analytics, Mobile App Optimization, and Session Replay
Zeda.io is categorized as Idea Management, Enterprise Feedback Management, Feedback Analytics, and Strategy and Innovation Roadmapping Tools
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zeda.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.6%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.3%
Hospital & Health Care
3.0%
Other
36.5%
Information Technology and Services
31.0%
Financial Services
13.8%
Marketing and Advertising
6.9%
Logistics and Supply Chain
6.9%
Internet
6.9%
Other
34.5%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
Zeda.io has no discussions with answers
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