Compare Pendo and Toonimo 
At a Glance
Market Segments
Mid-Market (62.9% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Pendo
Star Rating
(1,489)4.4 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansToonimo
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (41.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ToonimoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Toonimo excels in providing "Audio-visual Walkthroughs" with a stellar rating of 9.8, making it a preferred choice for businesses looking to enhance user onboarding experiences. In contrast, Pendo's similar feature only garners a rating of 8.2, indicating a less favorable reception among users.
- Reviewers mention that Toonimo's "Text Bubble Walkthroughs" are highly effective, achieving a rating of 9.6, which suggests that users appreciate the clarity and engagement these walkthroughs provide. Pendo's equivalent feature, rated at 8.6, does not seem to resonate as strongly with its user base.
- G2 users highlight Toonimo's superior "Quality of Support," with a score of 9.6, indicating that users feel well-supported and valued. In comparison, Pendo's support quality, rated at 8.5, suggests that there may be room for improvement in their customer service experience.
- Users on G2 report that Toonimo's "Ease of Setup" is rated at 8.7, making it user-friendly for new adopters. Pendo, however, has a lower rating of 7.9 in this area, which may deter potential users who prioritize a straightforward onboarding process.
- Reviewers mention that Toonimo's "User Segmentation" feature is rated at 9.4, showcasing its effectiveness in targeting specific user groups. Pendo's segmentation capabilities, rated at 8.5, may not offer the same level of precision, which could impact marketing strategies.
- Users say that Toonimo's "Real-Time Reporting" feature, with a score of 8.4, allows for immediate insights into user behavior, enhancing decision-making. Pendo's reporting capabilities, while solid, receive a slightly lower rating of 8.2, indicating that users may find Toonimo's reporting more actionable.
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Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Toonimo
No pricing availableFree Trial
Pendo
Free Trial is available
Toonimo
Free Trial is available
Ratings
Meets Requirements
8.5
1,136
9.3
12
Ease of Use
8.2
1,150
8.8
12
Ease of Setup
7.9
518
8.7
10
Ease of Admin
8.5
533
8.7
9
Quality of Support
8.5
993
9.6
12
Has the product been a good partner in doing business?
8.9
509
8.8
10
Product Direction (% positive)
8.5
1,052
9.0
12
Features by Category
Metrics
8.7
437
Not enough data
8.7
455
Not enough data
8.4
403
Not enough data
8.8
448
Not enough data
8.4
405
Not enough data
8.2
377
Not enough data
8.2
341
Not enough data
8.2
317
Not enough data
8.3
377
Not enough data
Reporting
8.4
445
Not enough data
8.5
409
Not enough data
8.7
419
Not enough data
8.7
449
Not enough data
7.8
245
Not enough data
8.1
268
Not enough data
8.2
431
Not enough data
Other
8.7
420
Not enough data
8.0
289
Not enough data
7.5
246
Not enough data
7.9
256
Not enough data
7.3
182
Not enough data
8.5
322
Not enough data
8.2
282
Not enough data
Administration
8.1
358
Not enough data
8.0
281
Not enough data
8.7
405
Not enough data
8.5
437
Not enough data
User Identification
7.8
102
Not enough data
8.5
129
Not enough data
7.9
96
Not enough data
Tracking & Reporting
8.4
118
Not enough data
8.4
124
Not enough data
8.2
101
Not enough data
8.4
133
Not enough data
8.5
125
Not enough data
8.6
130
Not enough data
Metrics
8.7
76
Not enough data
8.3
57
Not enough data
8.3
65
Not enough data
8.2
62
Not enough data
8.3
59
Not enough data
User Behavior
9.6
16
Not enough data
6.4
15
Not enough data
8.3
16
Not enough data
8.8
16
Not enough data
A/B Testing
7.7
14
Not enough data
7.3
14
Not enough data
9.2
15
Not enough data
7.3
14
Not enough data
Visitor Information
7.8
15
Not enough data
8.2
14
Not enough data
User Analysis
8.6
325
9.7
5
8.4
370
9.2
8
User Support
8.5
369
9.4
8
7.7
190
9.5
7
8.1
277
9.3
7
Walkthrough Type
8.2
278
9.8
8
8.6
345
9.6
8
Product Analytics
8.6
539
Not enough data
8.7
569
Not enough data
8.6
550
Not enough data
8.2
462
Not enough data
8.0
372
Not enough data
8.2
403
Not enough data
8.0
364
Not enough data
7.9
405
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
306
Not enough data
7.9
287
Not enough data
8.0
288
Not enough data
Planning
7.2
215
Not enough data
7.2
207
Not enough data
6.7
183
Not enough data
7.7
219
Not enough data
7.3
194
Not enough data
Workflow Management
7.4
227
Not enough data
7.7
235
Not enough data
6.8
182
Not enough data
7.1
194
Not enough data
Metrics
8.7
76
Not enough data
8.3
57
Not enough data
8.3
65
Not enough data
8.2
62
Not enough data
8.3
59
Not enough data
Variation Testing
8.2
49
Not enough data
7.6
50
Not enough data
8.0
54
Not enough data
8.3
61
Not enough data
8.0
58
Not enough data
7.7
51
Not enough data
Reporting
8.5
79
Not enough data
8.6
82
Not enough data
Personalization
8.6
69
Not enough data
8.6
68
Not enough data
8.8
61
Not enough data
Administration
7.9
70
Not enough data
8.0
61
Not enough data
8.4
80
Not enough data
8.5
86
Not enough data
Categories
Categories
Shared Categories
Pendo and Toonimo are categorized as Digital Adoption Platform, Product Analytics, and Session Replay
Unique Categories
Pendo is categorized as Product Management, Mobile App Analytics, Mobile App Optimization, and Digital Analytics
Toonimo is categorized as A/B Testing and Customer Self-Service
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toonimo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.8%
Information Technology and Services
15.1%
Marketing and Advertising
7.4%
Financial Services
4.1%
Hospital & Health Care
3.0%
Other
36.5%
Computer Software
25.0%
Financial Services
16.7%
Pharmaceuticals
8.3%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Other
33.3%
Most Helpful Reviews
Pendo
Most Helpful Favorable Review
Yash K.
Verified User in E-Learning
Ease of use for all the powerful features available out of the box, empowering our PMs without being blocked by Eng
Most Helpful Critical Review
John B.
Verified User in Education Management
The fact we had to create all of these segments and individual dashboards manually was a significant undertaking. This information should have been captured during setup with more input from specialists at Pendo to help us get the best analytical overview...
Toonimo
Most Helpful Favorable Review
Verified User in Education Management
The experience of working with Toonimo has been a pleasure for me and the team, we were able to achieve all of our business goals with Toonimo and we are very happy with the vendor choice we've made.
Most Helpful Critical Review
Verified User in Financial Services
Data tracking on their platform was not easy to reconcile with our internal reporting. Additionally, we did not see the desired increase in conversion.
Yash K.
Verified User in E-Learning
Ease of use for all the powerful features available out of the box, empowering our PMs without being blocked by Eng
Verified User in Education Management
The experience of working with Toonimo has been a pleasure for me and the team, we were able to achieve all of our business goals with Toonimo and we are very happy with the vendor choice we've made.
John B.
Verified User in Education Management
The fact we had to create all of these segments and individual dashboards manually was a significant undertaking. This information should have been captured during setup with more input from specialists at Pendo to help us get the best analytical overview...
Verified User in Financial Services
Data tracking on their platform was not easy to reconcile with our internal reporting. Additionally, we did not see the desired increase in conversion.
Discussions
Which integrations does Pendo support?
2 comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
Do you offer on-premise installations?
1 comment
Official Response from Toonimo
Toonimo's standard offering is SaaS, however, we do provide on-premise deployments in a few available configurations.Read more
Which languages are included in your audio walkthroughs?
1 comment
Official Response from Toonimo
Toonimo can play audio in ANY language. It can also trigger the appropriate language audio based on the geographic region your website users are coming from.Read more
How long is the deployment process?
1 comment
Official Response from Toonimo
The deployment of Toonimo depends on the complexity of the use cases. For a simple deployment of 1-2 use cases, the end-to-end deployment usually takes...Read more
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