Compare Pendo and Simpo 
At a Glance
Market Segments
Mid-Market (63.0% of reviews)
Mid-Market (68.8% of reviews)
Entry-Level Pricing
Free
Starting at $500 / mo 3 admin seats
Pendo
Star Rating
(1,484)4.4 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSimpo
Star Rating
(17)4.3 out of 5
Market Segments
Mid-Market (68.8% of reviews)
Entry-Level Pricing
Starting at $500 / mo 3 admin seats
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pendo excels in Click Tracking with a score of 9.7, while Simpo's performance in this area is notably lower, indicating that Pendo provides more robust insights into user interactions.
- Reviewers mention that Pendo's Quality of Support is rated at 8.5, which is lower than Simpo's impressive 9.2, suggesting that users may find more responsive and helpful support with Simpo.
- G2 users highlight Pendo's superior Retention metrics at 8.2 compared to Simpo's 8.3, indicating that while both products perform well, Simpo may have a slight edge in keeping users engaged over time.
- Users on G2 report that Pendo's Survey Implementation feature is rated at 8.5, which is higher than Simpo's 7.9, suggesting that Pendo may offer a more effective way to gather user feedback.
- Reviewers say that Pendo's Real-Time Reporting is rated at 8.4, while Simpo's performance in this area is not specified, indicating that Pendo may provide more timely insights into user behavior.
- Users say that Pendo's Custom Event Tracking is rated at 8.4, which is on par with Simpo's performance, but Pendo's overall analytics capabilities seem to be more comprehensive, as indicated by its higher scores in related metrics.
Featured Products
Sponsored
Product Fruits
(122)
Digital Analytics
Visit Website
Sponsored
Canny
(94)
Digital Analytics
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Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Simpo
Pro
Starting at $500 / mo
3 admin seats
- SimpoCare implementation plan
- Your own Product Success Manager
- Dedicated Slack channel
Free Trial
Pendo
Free Trial is available
Simpo
Free Trial is available
Ratings
Meets Requirements
8.5
1,131
7.1
14
Ease of Use
8.2
1,145
7.9
14
Ease of Setup
7.9
514
7.9
11
Ease of Admin
8.5
530
7.4
11
Quality of Support
8.5
990
9.2
15
Has the product been a good partner in doing business?
8.9
507
8.8
11
Product Direction (% positive)
8.5
1,047
9.2
15
Features by Category
Metrics
8.7
433
Not enough data
8.7
451
Not enough data
8.4
400
Not enough data
8.8
445
Not enough data
8.4
402
Not enough data
8.2
374
Not enough data
8.2
338
Not enough data
8.2
315
Not enough data
8.2
375
Not enough data
Reporting
8.4
443
Not enough data
8.5
406
Not enough data
8.7
417
Not enough data
8.7
447
Not enough data
7.9
243
Not enough data
8.1
266
Not enough data
8.2
429
Not enough data
Other
8.7
418
Not enough data
8.0
287
Not enough data
7.5
244
Not enough data
7.9
254
Not enough data
7.3
180
Not enough data
8.5
320
Not enough data
8.2
280
Not enough data
Administration
8.1
356
Not enough data
8.0
279
Not enough data
8.7
403
Not enough data
8.5
435
Not enough data
User Identification
7.8
102
Not enough data
8.5
129
Not enough data
7.9
96
Not enough data
Tracking & Reporting
8.4
118
Not enough data
8.4
124
Not enough data
8.2
101
Not enough data
8.4
133
Not enough data
8.5
125
Not enough data
8.6
130
Not enough data
Metrics
8.7
76
Not enough data
8.3
57
Not enough data
8.3
65
Not enough data
8.2
62
Not enough data
8.3
59
Not enough data
User Behavior
9.6
16
Not enough data
6.4
15
Not enough data
8.3
15
Not enough data
8.8
16
Not enough data
A/B Testing
7.7
14
Not enough data
7.3
14
Not enough data
9.2
15
Not enough data
7.3
14
Not enough data
Visitor Information
7.8
15
Not enough data
8.2
14
Not enough data
User Analysis
8.6
324
7.9
8
8.5
369
6.9
8
User Support
8.5
368
7.2
10
7.7
189
7.0
5
8.1
276
7.2
9
Walkthrough Type
8.2
277
6.9
7
8.6
344
7.7
10
Product Analytics
8.6
535
Not enough data
8.7
565
Not enough data
8.6
546
Not enough data
8.1
458
Not enough data
8.0
368
Not enough data
8.2
399
Not enough data
8.0
360
Not enough data
7.9
401
Not enough data
Communication
8.1
304
Not enough data
7.8
285
Not enough data
8.0
286
Not enough data
Planning
7.2
213
Not enough data
7.2
205
Not enough data
6.7
181
Not enough data
7.7
217
Not enough data
7.3
192
Not enough data
Workflow Management
7.4
225
Not enough data
7.6
233
Not enough data
6.8
180
Not enough data
7.1
192
Not enough data
Metrics
8.7
76
Not enough data
8.3
57
Not enough data
8.3
65
Not enough data
8.2
62
Not enough data
8.3
59
Not enough data
Variation Testing
8.2
49
Not enough data
7.6
50
Not enough data
8.0
54
Not enough data
8.3
61
Not enough data
8.0
58
Not enough data
7.7
51
Not enough data
Reporting
8.5
79
Not enough data
8.6
82
Not enough data
Personalization
8.6
69
Not enough data
8.6
68
Not enough data
8.8
61
Not enough data
Administration
7.9
70
Not enough data
8.0
61
Not enough data
8.4
80
Not enough data
8.5
86
Not enough data
Categories
Categories
Shared Categories
Pendo and Simpo are categorized as Digital Adoption Platform
Unique Categories
Pendo is categorized as Product Management, Mobile App Analytics, Mobile App Optimization, Digital Analytics, Product Analytics, and Session Replay
Simpo has no unique categories
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.8%
Information Technology and Services
15.3%
Marketing and Advertising
7.3%
Financial Services
4.1%
Hospital & Health Care
3.0%
Other
36.5%
Computer Software
50.0%
Retail
12.5%
Music
6.3%
Information Technology and Services
6.3%
Financial Services
6.3%
Other
18.8%
Most Helpful Reviews
Pendo
Most Helpful Favorable Review
Allie J.
Verified User in Computer Software
Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...
Most Helpful Critical Review
Verified User in Computer Software
Business ethics is weak. Changed terms and understanding to try to make more money. Their web performance is bad sometimes too, impacting user experiences
Simpo
Most Helpful Favorable Review
Verified User in Consumer Services
The ability to make your users experience easy and personal while collecting insightful, up to date data.
Most Helpful Critical Review
Verified User in Music
It doesn't work. Simpo doesn't support modern single-page applications. Their customer service is unresponsive and generally unknowledgeable about how their product works.
Allie J.
Verified User in Computer Software
Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...
Verified User in Consumer Services
The ability to make your users experience easy and personal while collecting insightful, up to date data.
Verified User in Computer Software
Business ethics is weak. Changed terms and understanding to try to make more money. Their web performance is bad sometimes too, impacting user experiences
Verified User in Music
It doesn't work. Simpo doesn't support modern single-page applications. Their customer service is unresponsive and generally unknowledgeable about how their product works.
Discussions
Which integrations does Pendo support?
2 comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
Simpo has no discussions with answers
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