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Compare Pendo and VMware Tanzu Labs 
At a Glance
Market Segments
Mid-Market (63.0% of reviews)
Small-Business (58.1% of reviews)
Entry-Level Pricing
Free
$29.10 per month
Pendo
Star Rating
(1,558)4.4 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansVMware Tanzu Labs
Star Rating
(107)4.1 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29.10 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pendo excels in providing deep insights into user interactions, making it a powerful tool for understanding customer behavior. Users appreciate its comprehensive onboarding guides, which help them navigate the software effectively.
- Users say that VMware Tanzu Labs offers a relatively straightforward setup process, especially for teams needing to move quickly. Reviewers highlight its ability to help organize inquiries and tickets efficiently, allowing teams to focus on their strengths without getting bogged down by complexity.
- According to verified reviews, Pendo's customer support is frequently praised for being responsive and helpful, which enhances the overall user experience. Users feel supported in their journey, contributing to a higher satisfaction score compared to VMware Tanzu Labs.
- Reviewers mention that while VMware Tanzu Labs has a solid ease of use rating, Pendo slightly outperforms it, indicating that users find Pendo's interface more intuitive for day-to-day tasks. This can be crucial for teams looking to maximize productivity without a steep learning curve.
- Users highlight that VMware Tanzu Labs is particularly beneficial for small businesses, as it allows for quick organization of projects and tasks. However, Pendo's broader appeal to mid-market companies suggests it may offer features that scale better for larger teams.
- G2 reviewers note that while both products meet user requirements effectively, Pendo's recent updates and features, such as agent analytics, provide a more modern approach to user engagement, making it a more attractive option for those looking to leverage data-driven insights.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Free Trial
Pendo
Free Trial is available
VMware Tanzu Labs
Free Trial is available
Ratings
Meets Requirements
8.5
1,191
8.5
92
Ease of Use
8.2
1,205
7.9
93
Ease of Setup
7.9
563
8.9
31
Ease of Admin
8.4
555
8.7
29
Quality of Support
8.5
1,040
8.0
58
Has the product been a good partner in doing business?
8.9
531
8.6
29
Product Direction (% positive)
8.5
1,106
6.5
90
Features by Category
Metrics
8.7
453
Not enough data
8.7
471
Not enough data
8.4
419
Not enough data
8.8
464
Not enough data
8.5
421
Not enough data
8.2
394
Not enough data
8.2
358
Not enough data
8.2
334
Not enough data
8.3
394
Not enough data
Reporting
8.4
462
Not enough data
8.5
426
Not enough data
8.7
436
Not enough data
8.7
467
Not enough data
7.8
261
Not enough data
8.1
284
Not enough data
8.2
449
Not enough data
Other
8.7
437
Not enough data
8.0
306
Not enough data
7.5
262
Not enough data
7.9
271
Not enough data
7.3
196
Not enough data
8.5
340
Not enough data
8.2
297
Not enough data
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.3
13
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
Administration
8.1
376
Not enough data
7.9
296
Not enough data
8.8
421
Not enough data
8.5
453
Not enough data
User Identification
7.9
109
Not enough data
8.5
136
Not enough data
8.0
103
Not enough data
Tracking & Reporting
8.5
125
Not enough data
8.5
131
Not enough data
8.3
108
Not enough data
8.5
141
Not enough data
8.6
133
Not enough data
8.7
137
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
User Behavior
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
Not enough data
A/B Testing
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Not enough data
Visitor Information
8.0
22
Not enough data
8.1
20
Not enough data
Agentic AI - Session Replay
7.7
5
Not enough data
User Analysis
8.6
343
Not enough data
8.4
389
Not enough data
User Support
8.5
389
Not enough data
7.6
207
Not enough data
8.0
294
Not enough data
Walkthrough Type
8.1
297
Not enough data
8.6
364
Not enough data
Platform Basics - Digital Adoption Platform
8.5
19
Not enough data
8.9
20
Not enough data
Analytics - Digital Adoption Platform
9.0
20
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.6
579
Not enough data
8.7
612
Not enough data
8.6
590
Not enough data
8.2
502
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.6
25
Not enough data
6.9
25
Not enough data
6.9
24
Not enough data
7.5
23
Not enough data
Communication
8.1
324
7.2
30
7.9
306
6.7
27
8.1
306
7.4
25
Planning
7.1
230
8.1
47
7.1
222
8.6
46
6.6
197
7.9
37
7.6
234
7.0
39
7.2
209
7.5
35
Workflow Management
7.3
242
7.5
38
7.6
250
8.3
47
6.7
197
6.7
27
7.0
209
7.8
29
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and VMware Tanzu Labs are categorized as Product Management
Unique Categories
Pendo is categorized as Digital Adoption Platform, Product Analytics, Digital Analytics, Mobile App Analytics, Mobile App Optimization, and Session Replay
VMware Tanzu Labs has no unique categories
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VMware Tanzu Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.5%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.6%
Computer Software
24.8%
Information Technology and Services
11.4%
Internet
8.6%
Marketing and Advertising
7.6%
Financial Services
4.8%
Other
42.9%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
VMware Tanzu Labs has no discussions with answers
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