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Compare PayPal Payments and Shift4

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At a Glance
PayPal Payments
PayPal Payments
Star Rating
(2,122)4.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Information
Entry-Level Pricing
$0 per month
Browse all 3 pricing plans
Shift4
Shift4
Star Rating
(23)3.2 out of 5
Market Segments
Small-Business (63.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Shift4
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that PayPal excels in "Instant Payment" processing with a score of 9.0, making it a preferred choice for businesses needing quick transactions, while Shift4's lower score of 6.4 in "Accepted Credit Cards and Debit Cards" indicates limitations in payment options.
  • Reviewers mention that PayPal's "Quality of Support" is rated at 8.3, highlighting a strong customer service experience, whereas Shift4's score of 5.9 suggests users may face challenges in getting timely assistance.
  • G2 users note that PayPal's "Ease of Use" is rated at 9.0, making it user-friendly for small businesses, while Shift4's score of 6.5 indicates a steeper learning curve that may frustrate new users.
  • Users on G2 highlight PayPal's robust "Multi-Currency" support with a score of 8.7, which is crucial for businesses operating internationally, compared to Shift4's lower performance in this area.
  • Reviewers say that PayPal's "Reporting & Analytics" features score 8.6, providing valuable insights for business decisions, while Shift4's score of 7.5 suggests less comprehensive reporting capabilities.
  • Users report that PayPal's "Security" features, including "Two-Factor Authentication" rated at 8.8, provide peace of mind, whereas Shift4's lower score of 7.7 in "PCI Compliance" raises concerns about data protection.
Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
Browse all 3 pricing plans
Shift4
No pricing available
Free Trial
PayPal Payments
No trial information available
Shift4
No trial information available
Ratings
Meets Requirements
8.9
1,817
6.2
14
Ease of Use
9.0
1,836
6.5
13
Ease of Setup
8.5
330
6.3
8
Ease of Admin
8.3
291
7.4
7
Quality of Support
8.3
1,706
5.9
13
Has the product been a good partner in doing business?
8.0
287
5.9
9
Product Direction (% positive)
8.2
1,797
4.6
15
Features by Category
8.6
22,379
7.0
38
Payment Options
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1491
Not enough data
9.2
1518
6.4
6
8.4
1103
Not enough data
8.4
1027
Not enough data
Feature Not Available
Not enough data
8.7
326
Not enough data
8.8
358
6.0
5
Administration
Feature Not Available
7.5
6
Feature Not Available
7.8
6
8.5
1417
Not enough data
8.5
1280
Not enough data
Feature Not Available
Not enough data
8.5
281
Not enough data
8.2
273
Not enough data
8.2
267
Not enough data
Security
8.5
566
7.7
5
Feature Not Available
Not enough data
8.6
1091
Not enough data
8.8
1262
Not enough data
8.5
282
Not enough data
Development
8.3
1212
Not enough data
Feature Not Available
Not enough data
8.4
1031
Not enough data
8.7
1127
Not enough data
Platform
8.9
1381
7.7
5
8.8
1266
Not enough data
8.8
1242
Not enough data
8.7
1003
Not enough data
8.6
1002
Not enough data
Feature Not Available
Not enough data
8.4
278
Not enough data
8.7
295
6.0
5
Installment Payment and Buy Now Pay Later (BNPL)Hide 8 FeaturesShow 8 Features
8.9
998
Not enough data
Administration
8.9
129
Not enough data
8.9
126
Not enough data
8.9
129
Not enough data
8.5
118
Not enough data
Payment Tools
8.9
130
Not enough data
8.8
130
Not enough data
9.0
116
Not enough data
8.9
120
Not enough data
8.6
2,616
6.0
10
Payment Processing
9.4
33
Not enough data
9.3
33
Not enough data
9.4
32
Not enough data
9.1
31
Not enough data
Administration
8.7
32
Not enough data
8.8
32
Not enough data
6.9
32
Not enough data
8.5
31
Not enough data
8.5
281
Not enough data
8.2
273
Not enough data
8.2
267
Not enough data
Payment Options
8.7
326
Not enough data
8.8
358
6.0
5
Security
8.5
282
Not enough data
Platform
8.4
278
Not enough data
8.7
295
6.0
5
Payments OrchestrationHide 14 FeaturesShow 14 Features
7.6
96
Not enough data
Architecture
6.9
6
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
Processing
7.4
7
Not enough data
7.9
7
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Risk & Compliance
7.2
6
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
Analytics
7.4
7
Not enough data
7.9
7
Not enough data
7.6
7
Not enough data
Categories
Categories
Shared Categories
PayPal Payments
PayPal Payments
Shift4
Shift4
PayPal Payments and Shift4 are categorized as Payment Processing and Payment Gateways
Unique Categories
Shift4
Shift4 has no unique categories
Reviews
Reviewers' Company Size
PayPal Payments
PayPal Payments
Small-Business(50 or fewer emp.)
62.3%
Mid-Market(51-1000 emp.)
24.5%
Enterprise(> 1000 emp.)
13.2%
Shift4
Shift4
Small-Business(50 or fewer emp.)
63.6%
Mid-Market(51-1000 emp.)
36.4%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
PayPal Payments
PayPal Payments
Marketing and Advertising
6.7%
Information Technology and Services
6.3%
Computer Software
6.3%
Retail
5.7%
Internet
4.3%
Other
70.8%
Shift4
Shift4
Non-Profit Organization Management
9.1%
Hospitality
9.1%
Health, Wellness and Fitness
9.1%
Entertainment
9.1%
Retail
4.5%
Other
59.1%
Most Helpful Reviews
PayPal Payments
PayPal Payments
Most Helpful Favorable Review
Raviraj R.
RR
Raviraj R.
Verified User in Information Technology and Services

The very idea of transferring money via email excites me, as you don't need to remember the 16 digit account number or debit/credit card number or any other account details for Money Transfer. The seamless way in which it integrates is quite appreciable.

Most Helpful Critical Review
Igor A.
IA
Igor A.
Verified User in Architecture & Planning

When I tried to withdraw my money to my bank account, they first told me that the security system is blocking my transaction and suggested to try in 72 hours after I have tried in 72 hours, it was the same, then I write a message to support asking about...

Shift4
Shift4
Most Helpful Favorable Review
Kristen S.
KS
Kristen S.
Verified User in Food & Beverages

Allows for real-time electronic payment authorization and reporting. It is easy to control and a very flexible system which is a wonderful feature. I love the web-based capabilities which are nice to be able to access data from an alternate location (home...

Most Helpful Critical Review
Verified User
G
Verified User in Hospitality

The customer service and deposits I have been trying to get help with deposits and merchant numbers for 2 months. It has been an accounting nightmare to try and reconcile what we took in to what is deposited. I am now 3 months behind on reconciling because...

Alternatives
PayPal Payments
PayPal Payments Alternatives
Payoneer
Payoneer
Add Payoneer
GoCardless
GoCardless
Add GoCardless
BlueSnap
BlueSnap
Add BlueSnap
Square Payments
Square Payments
Add Square Payments
Shift4
Shift4 Alternatives
Square Payments
Square Payments
Add Square Payments
Stripe Payments
Stripe Payments
Add Stripe Payments
Adyen
Adyen
Add Adyen
Worldpay
Worldpay
Add Worldpay
Discussions
PayPal Payments
PayPal Payments Discussions
Allow visa gift card
8 comments
Anh Hòa H.
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 comments
Lucas K.
LK
It is possible to get money back, if they Took it from you. Check here: https://aupdamages.com Select your country and get Information on how to...Read more
how to add money to paypal
5 comments
Ryan Z.
RZ
You must log in to your bank account and link it to PayPal after verifying it through stripe opt a OTP.Read more
Shift4
Shift4 Discussions
Monty the Mongoose crying
Shift4 has no discussions with answers