Introducing G2.ai, the future of software buying.Try now
Compare Ozonetel and Salesforce Sales Cloud 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Leadbeam
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
IPinfo
Visit Website
At a Glance
Market Segments
Mid-Market (62.1% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
Ozonetel
Star Rating
(617)4.6 out of 5
Market Segments
Mid-Market (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OzonetelSalesforce Sales Cloud
Star Rating
(25,307)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ozonetel excels in ease of use, scoring 9.1 compared to Salesforce Sales Cloud's 8.1. Reviewers mention that Ozonetel's intuitive interface and streamlined navigation make it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Ozonetel outperforms Salesforce in ease of setup, with a score of 9.1 versus Salesforce's 7.8. Users say that Ozonetel's quick onboarding process and straightforward configuration allow businesses to get started without extensive technical support.
- G2 users highlight Ozonetel's superior quality of support, scoring 9.0 compared to Salesforce's 8.1. Users report that Ozonetel's customer service is responsive and helpful, providing timely assistance that enhances the overall user experience.
- Users on G2 note that Ozonetel has a higher score for product direction at 9.5, while Salesforce scores 8.2. Reviewers mention that Ozonetel's commitment to continuous improvement and feature updates aligns well with user needs, fostering a sense of partnership.
- Reviewers mention that both products score well in generating location data, with both achieving an 8.5. However, users report that Ozonetel's integration with location-based services is more seamless, enhancing the functionality for sales teams.
- Users say that Ozonetel shines in call types, scoring 9.1 compared to Salesforce's 8.8. Reviewers mention that Ozonetel offers a wider variety of call options, including automated voicemails and click-to-call features, which streamline communication efforts for sales teams.
Pricing
Entry-Level Pricing
Ozonetel
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Ozonetel
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.9
546
8.8
13,799
Ease of Use
9.1
556
8.2
17,779
Ease of Setup
9.1
389
7.8
8,743
Ease of Admin
9.0
264
7.9
4,445
Quality of Support
9.0
546
8.1
12,037
Has the product been a good partner in doing business?
9.2
258
8.4
4,408
Product Direction (% positive)
9.6
547
8.2
13,473
Features by Category
Sales Force Automation
Not enough data
8.8
9458
|
Verified
Not enough data
8.3
6391
|
Verified
Not enough data
8.7
9178
|
Verified
Not enough data
8.3
9431
|
Verified
Not enough data
8.0
7313
|
Verified
Not enough data
8.2
7604
|
Verified
Not enough data
8.0
6752
|
Verified
Not enough data
8.1
6652
|
Verified
Not enough data
8.3
7403
|
Verified
Marketing Automation
Not enough data
8.0
6664
|
Verified
Not enough data
8.1
6986
|
Verified
Not enough data
8.5
8015
|
Verified
Not enough data
7.9
5424
Customer Support
Not enough data
8.3
6809
|
Verified
Not enough data
8.1
6382
|
Verified
Not enough data
8.2
6779
|
Verified
Not enough data
8.0
5495
|
Verified
Not enough data
8.2
5985
|
Verified
Reporting & Analytics
Not enough data
8.5
8935
|
Verified
Not enough data
8.5
9122
|
Verified
Not enough data
8.2
7428
|
Verified
Mobile & Social
Not enough data
7.9
5615
|
Verified
Not enough data
7.8
5246
|
Verified
Not enough data
7.7
6095
|
Verified
Platform
Not enough data
8.5
3587
|
Verified
Not enough data
8.5
3594
|
Verified
Not enough data
8.6
3618
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3168
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3594
|
Verified
Not enough data
8.1
3023
Integration
Not enough data
8.5
2600
|
Verified
Not enough data
8.5
3054
|
Verified
Not enough data
8.5
2890
|
Verified
Generative AI
Not enough data
7.6
883
Agentic AI - CRM
Not enough data
7.9
245
Not enough data
7.9
245
Not enough data
8.2
242
Not enough data
8.0
239
Not enough data
8.0
237
Not enough data
8.1
239
Not enough data
8.2
241
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
271
Not enough data
8.8
293
Not enough data
8.8
315
Not enough data
8.6
289
Organization
Not enough data
8.9
350
Not enough data
8.8
341
Not enough data
8.8
335
Performance Analysis
Not enough data
8.4
283
Not enough data
8.8
306
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
298
Generative AI
Not enough data
8.5
123
Not enough data
8.4
123
Agentic AI - AI Sales Assistant
Not enough data
9.1
26
Not enough data
9.0
26
Not enough data
8.9
25
Not enough data
9.0
24
Not enough data
9.2
25
Not enough data
9.1
25
Not enough data
9.1
25
Integrated Workflows
Not enough data
8.7
519
Not enough data
8.5
511
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.9
521
Not enough data
8.4
470
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
484
Not enough data
8.7
502
Not enough data
8.7
498
Not enough data
8.4
484
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
463
Not enough data
8.4
470
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Dialing Options
9.1
148
|
Verified
Not enough data
9.1
153
|
Verified
Not enough data
Not enough data
Not enough data
Agent Tools
8.6
135
|
Verified
Not enough data
8.9
140
|
Verified
Not enough data
9.2
149
|
Verified
Not enough data
Automation
8.8
126
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.8
126
|
Verified
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
22
Not enough data
9.4
21
Not enough data
9.2
22
Not enough data
Knowledge Management
9.2
22
Not enough data
9.1
22
Not enough data
9.2
22
Not enough data
Compliance
9.3
24
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
9.2
22
Not enough data
Customer Support
8.8
23
Not enough data
9.4
23
Not enough data
9.2
23
Not enough data
Data Security
9.4
24
Not enough data
9.3
24
Not enough data
9.4
24
Not enough data
9.3
24
Not enough data
Administration
9.3
21
Not enough data
9.2
21
Not enough data
9.3
22
Not enough data
Generative AI
9.3
14
Not enough data
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Channels
9.1
197
|
Verified
Not enough data
8.9
175
Not enough data
8.8
163
|
Verified
Not enough data
8.6
169
|
Verified
Not enough data
8.8
168
Not enough data
Generative AI
8.5
121
Not enough data
Functions
8.9
190
|
Verified
Not enough data
9.0
191
|
Verified
Not enough data
9.1
190
|
Verified
Not enough data
8.8
173
Not enough data
9.1
186
|
Verified
Not enough data
9.2
194
|
Verified
Not enough data
9.0
188
Not enough data
9.0
177
|
Verified
Not enough data
Agentic AI - Contact Center
9.3
9
Not enough data
8.9
9
Not enough data
9.4
9
Not enough data
9.6
9
Not enough data
Administrative
8.8
192
|
Verified
Not enough data
9.1
201
|
Verified
Not enough data
9.1
205
|
Verified
Not enough data
9.0
184
|
Verified
Not enough data
9.1
186
|
Verified
Not enough data
Functionality
9.1
145
Not enough data
9.0
141
Not enough data
9.0
133
Not enough data
Support
9.0
128
Not enough data
9.0
133
Not enough data
9.1
135
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Platform
9.0
151
Not enough data
8.9
150
Not enough data
9.0
153
Not enough data
9.1
154
Not enough data
9.1
154
Not enough data
9.2
154
Not enough data
9.2
149
Not enough data
Generative AI
8.8
103
Not enough data
Workforce Management
9.1
155
Not enough data
9.2
153
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
156
Not enough data
9.2
157
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Customer Support
8.8
42
Not enough data
8.8
41
Not enough data
9.0
43
Not enough data
Automation
9.0
44
Not enough data
9.0
43
Not enough data
9.1
43
Not enough data
Artificial Intelligence
9.1
42
Not enough data
8.9
43
Not enough data
8.8
43
Not enough data
Generative AI
8.4
17
Not enough data
8.7
17
Not enough data
8.0
17
Not enough data
Communication
8.7
24
|
Verified
Not enough data
9.2
24
|
Verified
Not enough data
8.3
23
Not enough data
8.3
24
|
Verified
Not enough data
8.6
24
Not enough data
Internal Use
8.7
27
|
Verified
Not enough data
8.5
23
|
Verified
Not enough data
8.9
25
Not enough data
8.8
25
Not enough data
8.6
23
|
Verified
Not enough data
9.2
23
|
Verified
Not enough data
Generative AI
8.9
57
Not enough data
Self-Service Experience
9.3
85
Not enough data
9.2
84
Not enough data
8.9
82
Not enough data
9.0
81
Not enough data
Feature Not Available
Not enough data
Self-Service Platform
9.1
83
Not enough data
9.1
88
Not enough data
8.9
83
Not enough data
9.1
89
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.4
13
Not enough data
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
Not enough data
8.4
75
Not enough data
8.6
75
Not enough data
8.5
76
Incentives
Not enough data
8.2
440
Not enough data
8.4
503
Not enough data
8.0
438
Not enough data
8.6
515
Personalization
Not enough data
8.6
484
Not enough data
8.8
561
Not enough data
8.9
593
Not enough data
8.6
538
Administrative
Not enough data
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1029
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
944
Not enough data
8.6
957
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
979
Not enough data
8.8
1047
Agentic AI - Outbound Call Tracking
9.2
6
8.5
38
9.4
6
8.5
39
Calling
9.2
161
8.5
186
8.5
142
8.4
177
9.2
154
8.7
186
9.4
155
8.7
183
10.0
5
8.8
43
Contacts
8.9
148
8.8
177
8.7
144
8.7
180
8.8
146
8.7
182
Insights
8.8
142
9.1
187
9.1
150
8.9
183
8.6
138
8.3
179
8.4
138
8.5
189
8.6
136
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Categories
Categories
Shared Categories
Ozonetel and Salesforce Sales Cloud are categorized as Outbound Call Tracking
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), and Location Intelligence
Reviews
Reviewers' Company Size
Ozonetel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.9%
Hospital & Health Care
8.2%
Consumer Services
7.4%
Education Management
7.0%
Health, Wellness and Fitness
6.5%
Other
56.0%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Alternatives
Discussions
What is Ozonetel CloudAgent used for?
2 Comments
Official Response from Ozonetel
It is used as an omnichannel CX platform for enabling customer communications for functions such as marketing, sales, customer support and service and others. Read more
How to add / change IVR options from admin login?
1 Comment
Official Response from Ozonetel
We can enable the IVR module to the client account.
Admin can choose from the drop down menu. Easy to create an IVR flow and map them to the campaign...Read more
Ozonetel has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
