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At a Glance
Otter.ai
Otter.ai
Star Rating
(290)4.3 out of 5
Market Segments
Small-Business (75.1% of reviews)
Information
Entry-Level Pricing
$240.00 1 User Per Year
Browse all 6 pricing plans
Tactiq
Tactiq
Star Rating
(13)4.5 out of 5
Market Segments
Small-Business (84.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Tactiq
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Otter.ai excels in Speech-to-Text accuracy with a score of 8.8, while Tactiq follows closely with a score of 8.5. Reviewers mention that Otter.ai's transcription quality is particularly beneficial for capturing detailed meeting notes.
  • Reviewers mention that Tactiq shines in Live Captioning, scoring an impressive 9.4 compared to Otter.ai's 7.7. Users on G2 appreciate Tactiq's ability to provide real-time captions during virtual meetings, enhancing accessibility.
  • G2 users highlight Otter.ai's Automated Note-Taking feature, which received a score of 8.9, making it a favorite for users who need quick and efficient meeting summaries. In contrast, Tactiq's note-taking capabilities are seen as less robust.
  • Users say that Tactiq offers superior Integrates With Existing Applications functionality, scoring 9.2, which reviewers mention allows for seamless integration with tools like Google Meet and Zoom, enhancing workflow efficiency.
  • Reviewers mention that Otter.ai's Voice Recognition feature, with a score of 8.0, is effective but not as advanced as Tactiq's dictation capabilities, which scored 9.0. Users report that Tactiq's dictation is more reliable for capturing spoken content accurately.
  • Users on G2 report that Otter.ai's Custom Dictionary feature, scoring 7.7, is helpful for industry-specific terminology, while Tactiq's similar feature scored slightly higher at 7.9, indicating a marginal advantage in accommodating specialized vocabulary.
Featured Products
Pricing
Entry-Level Pricing
Otter.ai
Otter Business
$240.00
1 User Per Year
Browse all 6 pricing plans
Tactiq
No pricing available
Free Trial
Otter.ai
Free Trial is available
Tactiq
No trial information available
Ratings
Meets Requirements
8.7
235
9.4
9
Ease of Use
9.1
238
10.0
9
Ease of Setup
9.1
137
Not enough data
Ease of Admin
8.5
53
Not enough data
Quality of Support
8.5
151
7.3
5
Has the product been a good partner in doing business?
8.3
48
Not enough data
Product Direction (% positive)
8.7
225
10.0
9
Features by Category
7.2
403
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
6.0
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
8.4
59
Not enough data
Feature Not Available
Not enough data
Performance Analysis
6.6
60
Not enough data
6.8
59
Not enough data
Sales Analysis
5.9
57
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
55
Not enough data
8.5
54
Not enough data
Business Instant MessagingHide 13 FeaturesShow 13 Features
8.4
26
Not enough data
Business Instant Messaging
Not enough data
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.7
5
Not enough data
8.3
6
Not enough data
8.7
5
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 8 FeaturesShow 8 Features
8.6
368
Not enough data
Call Analytics
9.1
58
Not enough data
8.5
57
Not enough data
8.7
56
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
7.7
44
Not enough data
8.8
52
Not enough data
8.7
51
Not enough data
Generative AI
8.7
50
Not enough data
7.9
1,342
8.3
120
Voice
8.5
113
9.0
8
8.0
122
7.9
8
Transcription
7.5
119
8.5
8
8.6
107
9.0
8
7.9
91
7.9
8
7.7
91
7.9
8
Editing
8.1
105
8.5
8
7.5
102
8.3
8
7.8
107
7.5
8
Feature Not Available
6.9
8
Integration
7.8
92
8.1
8
Feature Not Available
7.7
8
8.2
105
8.1
8
7.7
88
9.4
8
8.0
100
9.2
8
8.3
511
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
74
Not enough data
8.0
74
Not enough data
8.6
73
Not enough data
Meeting Insights - AI Meeting Assistants
7.9
71
Not enough data
7.4
71
Not enough data
8.6
74
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
74
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Otter.ai
Otter.ai
Tactiq
Tactiq
Otter.ai and Tactiq are categorized as Transcription
Unique Categories
Tactiq
Tactiq has no unique categories
Reviews
Reviewers' Company Size
Otter.ai
Otter.ai
Small-Business(50 or fewer emp.)
75.1%
Mid-Market(51-1000 emp.)
19.9%
Enterprise(> 1000 emp.)
5.0%
Tactiq
Tactiq
Small-Business(50 or fewer emp.)
84.6%
Mid-Market(51-1000 emp.)
7.7%
Enterprise(> 1000 emp.)
7.7%
Reviewers' Industry
Otter.ai
Otter.ai
Marketing and Advertising
14.6%
Computer Software
12.8%
Information Technology and Services
6.4%
Financial Services
6.0%
Higher Education
5.3%
Other
54.8%
Tactiq
Tactiq
Information Technology and Services
30.8%
Marketing and Advertising
15.4%
Non-Profit Organization Management
7.7%
Management Consulting
7.7%
Hospitality
7.7%
Other
30.8%
Most Helpful Reviews
Otter.ai
Otter.ai
Most Helpful Favorable Review
Desirée K.
DK
Desirée K.
Verified User in Online Media

Otter has multiple functions that allow you to import recording files, live audio and website links for transcription--there are so many options! The free version, which is a huge perk, allows you to import two files a month and unlimited live recordings...

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...

Tactiq
Tactiq
Most Helpful Favorable Review
Freddy A.
FA
Freddy A.
Verified User in Accounting

Tactiq is easy to implement and its interface is very user-friendly. Additionally, it has a functionality that allows you to upload past audios and improves transcription. Its free version is very good and is one of the most comprehensive in this sector.

Most Helpful Critical Review
Mary C. V.
MV
Mary C. V.
Verified User in Information Technology and Services

The reliability of the text is not accurate, nor is the punctuation. It can be confusing to read if categorization tools are not used and if misunderstandings are not corrected immediately.

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Otter.ai
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Tactiq
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Discussions
Otter.ai
Otter.ai Discussions
What does otter AI do?
2 comments
Franklin T.
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 comment
Rachel D.
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Two things
1 comment
Grégoire (gregwah) S.
GS
You can use the free version for once in awhile usageRead more
Tactiq
Tactiq Discussions
Monty the Mongoose crying
Tactiq has no discussions with answers