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- Oracle Order Management Cloud
- Salesforce Order Management
- Oracle Order Management Cloud-vs-Salesforce Order Management
Compare Oracle Order Management Cloud and Salesforce Order Management 
At a Glance
Market Segments
Enterprise (53.8% of reviews)
Mid-Market (49.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Order Management Cloud
Star Rating
(13)3.3 out of 5
Market Segments
Enterprise (53.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Order Management CloudSalesforce Order Management
Star Rating
(88)4.3 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Order ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Order Management excels in ease of use with a score of 8.5, while Oracle Order Management Cloud falls behind with a score of 7.8. Reviewers mention that the intuitive interface of Salesforce makes it easier for teams to adopt and utilize the software effectively.
- Reviewers say that Salesforce Order Management shines in quality of support, scoring 8.8 compared to Oracle's 6.5. Users on G2 highlight the responsive customer service and helpful resources provided by Salesforce, making it a more reliable partner for businesses.
- Users mention that Salesforce's order tracking features, particularly the shipping and tracking capabilities, are highly rated at 9.1 and 8.8 respectively. In contrast, Oracle's tracking features do not receive the same level of praise, indicating a potential gap in user satisfaction.
- G2 users report that Salesforce Order Management offers superior inventory management, with stock levels rated at 9.2. Reviewers say that the ability to reserve goods and manage the flow of inventory is more streamlined in Salesforce, which is crucial for businesses with high inventory turnover.
- Reviewers mention that Salesforce's subscription management features, particularly automatic payments and payment data handling, are rated highly at 9.0 and 9.0. Users on G2 express that these features are essential for businesses with recurring billing needs, which Oracle does not match in terms of user satisfaction.
- Users report that Salesforce Order Management has a better overall product direction score of 8.1 compared to Oracle's 8.7. However, reviewers mention that Oracle's direction is still positively viewed, indicating that both products are evolving, but Salesforce may be more aligned with user needs moving forward.
Featured Products
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Pricing
Entry-Level Pricing
Oracle Order Management Cloud
No pricing availableSalesforce Order Management
No pricing availableFree Trial
Oracle Order Management Cloud
No trial information availableSalesforce Order Management
No trial information availableRatings
Meets Requirements
8.7
9
8.9
58
Ease of Use
7.8
9
8.3
74
Ease of Setup
5.3
5
7.9
49
Ease of Admin
5.7
5
7.9
25
Quality of Support
6.5
9
8.7
57
Has the product been a good partner in doing business?
7.3
5
8.4
25
Product Direction (% positive)
8.7
9
8.2
59
Features by Category
Order Entry
Not enough data
8.5
35
Not enough data
8.6
35
Not enough data
8.5
34
Order Tracking
Not enough data
9.1
34
Not enough data
8.9
35
Not enough data
8.4
34
Inventory Management
Not enough data
9.3
32
Not enough data
8.8
33
Not enough data
9.0
32
Customer Management
Not enough data
9.2
32
Not enough data
8.7
34
Not enough data
9.3
33
Subscription Management
Not enough data
9.0
33
Not enough data
8.9
30
Not enough data
8.9
31
Not enough data
9.0
31
Categories
Categories
Shared Categories
Oracle Order Management Cloud and Salesforce Order Management are categorized as Order Management
Unique Categories
Oracle Order Management Cloud has no unique categories
Salesforce Order Management has no unique categories
Reviews
Reviewers' Company Size
Oracle Order Management Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Order Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
15.4%
Aviation & Aerospace
15.4%
Sports
7.7%
Real Estate
7.7%
Market Research
7.7%
Other
46.2%
Information Technology and Services
13.8%
Retail
11.5%
Computer Software
8.0%
Accounting
8.0%
Financial Services
5.7%
Other
52.9%
Most Helpful Reviews
Oracle Order Management Cloud
Most Helpful Favorable Review
Verified User in Consumer Goods
I like the way EDI transactions integrates with Oracle Order Management.
Most Helpful Critical Review
Verified User in Machinery
I disliked the fact that it is sort of programmable language driven and can be difficult to learn of you are not familiar with managing databases on the back end.
Salesforce Order Management
Most Helpful Favorable Review
David S.
Verified User in Accounting
Salesforce is extremely powerful on a number of levels. First it is an excellent contact manager, but also it contains customer information on many levels such as Contacts, Leads, customer history, opportunities, and much more.
Most Helpful Critical Review
Verified User in Financial Services
Wish there was a "help" blip on certain screens/items
Verified User in Consumer Goods
I like the way EDI transactions integrates with Oracle Order Management.
David S.
Verified User in Accounting
Salesforce is extremely powerful on a number of levels. First it is an excellent contact manager, but also it contains customer information on many levels such as Contacts, Leads, customer history, opportunities, and much more.
Verified User in Machinery
I disliked the fact that it is sort of programmable language driven and can be difficult to learn of you are not familiar with managing databases on the back end.
Verified User in Financial Services
Wish there was a "help" blip on certain screens/items
Alternatives
Discussions
Oracle Order Management Cloud has no discussions with answers
Salesforce Order Management has no discussions with answers
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