Compare OpenTable for Restaurants and TouchBistro Restaurant POS 
At a Glance
Market Segments
Small-Business (47.1% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
$149.00 Per Month
$249USD/MO.
OpenTable for Restaurants
Star Rating
(283)4.4 out of 5
Market Segments
Small-Business (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plansTouchBistro Restaurant POS
Star Rating
(108)4.1 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$249USD/MO.
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OpenTable for Restaurants excels in managing reservations, with users highlighting its ability to enhance the guest management process and streamline daily operations. One user noted, "Opentable is the most customer friendly stable reservation platform I have worked with."
- Users say that TouchBistro Restaurant POS offers a user-friendly experience, requiring minimal training for staff. Reviewers appreciate its intuitive design, with one stating, "I love how user friendly and intuitive the TouchBistro platform is," which can be a significant advantage for busy restaurant environments.
- According to verified reviews, OpenTable for Restaurants has a higher overall satisfaction score, reflecting its strong performance in areas like reporting and reservations. Users have praised its "ability to customize seating availability," which can greatly enhance operational efficiency.
- Reviewers mention that while TouchBistro provides solid customer service, it faces challenges in certain functionalities like reporting and analytics, scoring lower in these areas compared to OpenTable. One user noted, "Good reports," but others felt there was room for improvement in data insights.
- Users highlight that OpenTable for Restaurants has a more robust support system, with a higher quality of support rating. Reviewers appreciate the responsiveness and helpfulness of the support team, which can be crucial for resolving issues quickly in a fast-paced restaurant setting.
- G2 reviewers indicate that while TouchBistro is popular among small businesses, OpenTable for Restaurants has a broader appeal with a larger number of reviews, suggesting a more established presence in the market. This can provide potential users with greater confidence in choosing OpenTable for their restaurant management needs.
Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
TouchBistro Restaurant POS
TEAM - Up to 5 Licenses
$249USD/MO.
Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.
Free Trial
OpenTable for Restaurants
Free Trial is available
TouchBistro Restaurant POS
No trial information availableRatings
Meets Requirements
8.9
260
7.7
101
Ease of Use
8.8
268
8.5
103
Ease of Setup
8.8
212
7.9
72
Ease of Admin
8.8
200
8.5
70
Quality of Support
8.8
249
7.7
99
Has the product been a good partner in doing business?
8.9
200
8.3
69
Product Direction (% positive)
8.1
268
7.9
101
Features by Category
Administration
Not enough data
6.6
20
Not enough data
5.4
19
Not enough data
4.9
15
Not enough data
6.2
20
Not enough data
6.3
21
Not enough data
6.1
12
Meal Service
Not enough data
5.2
20
Not enough data
6.7
20
Not enough data
6.4
20
Not enough data
6.7
21
Not enough data
6.6
15
Platform Basics
8.9
119
6.2
11
7.9
117
5.6
9
Back Office
7.6
117
5.6
11
7.1
114
5.7
10
8.4
117
7.1
11
6.1
111
5.4
9
Front of Office
6.8
110
6.7
11
9.4
119
6.7
11
5.9
107
6.4
11
9.6
118
5.9
9
Platform Data
9.0
115
6.0
10
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
103
Not enough data
5.8
103
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
6.5
13
Not enough data
6.8
14
Not enough data
6.9
13
Not enough data
Categories
Categories
Shared Categories
OpenTable for Restaurants and TouchBistro Restaurant POS are categorized as Restaurant Management
Unique Categories
OpenTable for Restaurants is categorized as Food Delivery and Restaurant Reservations
TouchBistro Restaurant POS is categorized as Restaurant POS
Reviews
Reviewers' Company Size
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TouchBistro Restaurant POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
57.7%
Hospitality
21.9%
Food & Beverages
12.5%
Marketing and Advertising
1.4%
Entertainment
1.4%
Other
5.0%
Restaurants
29.5%
Food & Beverages
22.9%
Hospitality
13.3%
Retail
3.8%
Entertainment
3.8%
Other
26.7%
Discussions
Is OpenTable free for restaurants?
1 Comment
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
OpenTable for Restaurants has no more discussions with answers
Do you support the Star Kitchen Buzzer?
2 Comments
WC
Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the...Read more
I have printers from a previous POS. Will they work with TouchBistro?
1 Comment
SR
Keep it up https://orcid.org/0000-0002-0641-850XRead more
How do i put someone’s name across a table rather than just their colour?
1 Comment
PS
Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'...Read more
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