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- OpenTable for Restaurants
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- OpenTable for Restaurants-vs-SevenRooms
Compare OpenTable for Restaurants and SevenRooms 
At a Glance
Market Segments
Mid-Market (48.9% of reviews)
Mid-Market (44.2% of reviews)
Entry-Level Pricing
$149.00 Per Month
Contact Us
OpenTable for Restaurants
Star Rating
(231)4.4 out of 5
Market Segments
Mid-Market (48.9% of reviews)
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plansSevenRooms
Star Rating
(52)4.7 out of 5
Market Segments
Mid-Market (44.2% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenTable for Restaurants excels in its Table Management feature, scoring 9.4, which reviewers mention allows for efficient seating arrangements and real-time updates, making it easier to manage busy dining hours.
- Reviewers mention that SevenRooms shines in Reservations, with a score of 9.8, highlighting its user-friendly interface and the ability to customize reservation settings, which enhances the guest experience significantly.
- G2 users note that OpenTable for Restaurants has a solid POS system, scoring 7.0, but users on G2 express that it lacks some advanced functionalities compared to SevenRooms, which boasts a score of 8.6 for its POS capabilities, providing more integrated payment options.
- Users say that both platforms offer decent Analytics features, but SevenRooms edges out with a score of 8.5 compared to OpenTable's 8.4, with reviewers mentioning that SevenRooms provides more actionable insights for improving service and sales.
- Reviewers mention that OpenTable's Inventory Management feature, scoring 6.2, is less robust than SevenRooms' 6.5, with users reporting that they find it challenging to track inventory levels effectively within OpenTable.
- Users on G2 report that SevenRooms has a more positive outlook on Product Direction, scoring 9.8, with reviewers highlighting the platform's commitment to continuous improvement and feature updates, while OpenTable's score of 8.0 suggests room for growth in this area.
Featured Products
Sponsored
Apicbase
(59)
Restaurant Management
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Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
SevenRooms
Essentials
Contact Us
Grow direct bookings, deliver world-class service & retain guests automatically.
- CRM & Guest Profiles
- Unlimited Reservations
- Reservation Upgrades & Offers
Free Trial
OpenTable for Restaurants
Free Trial is available
SevenRooms
No trial information availableRatings
Meets Requirements
8.8
211
9.1
48
Ease of Use
8.8
217
9.1
49
Ease of Setup
8.9
163
8.6
27
Ease of Admin
8.9
158
9.1
25
Quality of Support
8.8
200
8.7
45
Has the product been a good partner in doing business?
8.9
158
9.1
24
Product Direction (% positive)
8.0
218
9.8
49
Features by Category
Platform Basics
8.8
96
9.0
8
7.9
94
8.3
8
Back Office
7.6
95
7.7
8
7.5
92
7.7
8
8.4
95
8.5
8
6.2
90
6.5
8
Front of Office
7.0
90
8.6
7
9.4
96
9.8
8
6.0
87
7.5
8
9.6
96
9.8
8
Platform Data
9.0
95
9.4
8
Generative AI
Feature Not Available
7.1
7
Feature Not Available
6.9
7
Categories
Categories
Shared Categories
OpenTable for Restaurants and SevenRooms are categorized as Restaurant Reservations and Restaurant Management
Unique Categories
OpenTable for Restaurants is categorized as Food Delivery
SevenRooms has no unique categories
Reviews
Reviewers' Company Size
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SevenRooms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
56.6%
Hospitality
21.9%
Food & Beverages
12.3%
Entertainment
1.8%
Marketing and Advertising
1.3%
Other
6.1%
Restaurants
38.5%
Hospitality
36.5%
Food & Beverages
9.6%
Entertainment
3.8%
Consumer Services
3.8%
Other
7.7%
Most Helpful Reviews
OpenTable for Restaurants
Most Helpful Favorable Review
Verified User in Restaurants
Ease of use. Good reporting functionality.
Most Helpful Critical Review
Daniell S.
Verified User in Food & Beverages
I don't like how Opentable uses my customer base information to "suggest" my competitors if my reservations are full for the evening, I also don't like that if someone books through my site that they are sent competitive marketing. It may actually be...
SevenRooms
Most Helpful Favorable Review
Sandstone G.
Verified User in Restaurants
-- seating flexibility, Lightspeed POS integration and Google Reserve access.
Most Helpful Critical Review
Sasha J.
Verified User in Banking
Careless security governance, examples of security breaches and hacking, poor customer service deferring responsibility onto platform users
Verified User in Restaurants
Ease of use. Good reporting functionality.
Sandstone G.
Verified User in Restaurants
-- seating flexibility, Lightspeed POS integration and Google Reserve access.
Daniell S.
Verified User in Food & Beverages
I don't like how Opentable uses my customer base information to "suggest" my competitors if my reservations are full for the evening, I also don't like that if someone books through my site that they are sent competitive marketing. It may actually be...
Sasha J.
Verified User in Banking
Careless security governance, examples of security breaches and hacking, poor customer service deferring responsibility onto platform users
Alternatives
Discussions
Is OpenTable free for restaurants?
1 comment
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
OpenTable for Restaurants has no more discussions with answers
Does SevenRooms have an app?
2 comments
BE
Yes, SevenRooms offers both a desktop version and an iPad/iPhone app. Read more
What is UCS used for?
1 comment
MM
The phrase "Virtual Support" is already in English. It refers to assistance or help provided through digital means, often online, without physical presence.Read more
SevenRooms has no more discussions with answers
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