Compare OpenTable for Restaurants and SevenRooms

At a Glance
OpenTable for Restaurants
OpenTable for Restaurants
Star Rating
(283)4.4 out of 5
Market Segments
Small-Business (47.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plans
SevenRooms
SevenRooms
Star Rating
(53)4.7 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that OpenTable for Restaurants excels in managing reservations, with users highlighting its ability to enhance the guest management process and streamline daily operations. One user noted, "Opentable is the most customer friendly stable reservation platform I have worked with."
  • Users say that SevenRooms offers a comprehensive suite of functionalities necessary for busy restaurant operations, including integrated marketing and revenue management tools. A reviewer mentioned it as "a very good product" for its solid performance in table management and profile management.
  • Reviewers mention that OpenTable for Restaurants has a strong focus on table management, receiving high praise for its intuitive features that allow for easy customization of seating availability, which significantly improves the guest experience.
  • According to verified reviews, SevenRooms faces challenges with user experience, particularly in retrieving old contacts for returning customers. Users have pointed out that it can be difficult to secure new reservations for these guests, indicating a potential area for improvement.
  • G2 reviewers highlight that while both platforms have strong support features, OpenTable for Restaurants has a slight edge in user satisfaction, with feedback emphasizing its efficient customer service and support quality, which enhances the overall user experience.
  • Users report that SevenRooms has a robust set of tools for analytics and inventory optimization, but some find it less user-friendly compared to OpenTable for Restaurants, which is praised for its ease of use and setup, making it a preferred choice for small businesses.
Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
Browse all 3 pricing plans
SevenRooms
Essentials
Contact Us
Browse all 3 pricing plans
Free Trial
OpenTable for Restaurants
Free Trial is available
SevenRooms
No trial information available
Ratings
Meets Requirements
8.9
260
9.1
49
Ease of Use
8.8
268
9.1
50
Ease of Setup
8.8
212
8.7
28
Ease of Admin
8.8
200
9.1
26
Quality of Support
8.8
249
8.8
46
Has the product been a good partner in doing business?
8.9
200
9.1
25
Product Direction (% positive)
8.1
268
9.8
50
Features by Category
Restaurant Business Intelligence & AnalyticsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.6
119
8.3
8
Platform Basics
8.9
119
9.0
8
7.9
117
8.3
8
Back Office
7.6
117
7.7
8
7.1
114
7.7
8
8.4
117
8.5
8
6.1
111
6.5
8
Front of Office
6.8
110
8.6
7
9.4
119
9.8
8
5.9
107
7.5
8
9.6
118
9.8
8
Platform Data
9.0
115
9.4
8
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
103
7.1
7
5.8
103
6.9
7
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant ReservationsHide 3 FeaturesShow 3 Features
6.7
15
Not enough data
Agentic AI - Restaurant Reservations
6.5
13
Not enough data
6.8
14
Not enough data
6.9
13
Not enough data
Restaurant Marketing ToolsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Customer Data and Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement and Retention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenTable for Restaurants
OpenTable for Restaurants
SevenRooms
SevenRooms
OpenTable for Restaurants and SevenRooms are categorized as Restaurant Reservations and Restaurant Management
Unique Categories
OpenTable for Restaurants
OpenTable for Restaurants is categorized as Food Delivery
Reviews
Reviewers' Company Size
OpenTable for Restaurants
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
47.1%
Mid-Market(51-1000 emp.)
45.4%
Enterprise(> 1000 emp.)
7.5%
SevenRooms
SevenRooms
Small-Business(50 or fewer emp.)
41.5%
Mid-Market(51-1000 emp.)
45.3%
Enterprise(> 1000 emp.)
13.2%
Reviewers' Industry
OpenTable for Restaurants
OpenTable for Restaurants
Restaurants
57.7%
Hospitality
21.9%
Food & Beverages
12.5%
Marketing and Advertising
1.4%
Entertainment
1.4%
Other
5.0%
SevenRooms
SevenRooms
Restaurants
37.7%
Hospitality
35.8%
Food & Beverages
9.4%
Entertainment
3.8%
Consumer Services
3.8%
Other
9.4%
Alternatives
OpenTable for Restaurants
OpenTable for Restaurants Alternatives
ResDiary
ResDiary
Add ResDiary
Yelp Guest Manager
Yelp Guest Manager
Add Yelp Guest Manager
Toast
Toast
Add Toast
Owner.com
Owner.com
Add Owner.com
SevenRooms
SevenRooms Alternatives
Toast
Toast
Add Toast
Restroworks Restaurant POS
Restroworks Restaurant POS
Add Restroworks Restaurant POS
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Connecteam
Connecteam
Add Connecteam
Discussions
OpenTable for Restaurants
OpenTable for Restaurants Discussions
Is OpenTable free for restaurants?
1 Comment
Benjamin P.
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
Monty the Mongoose crying
OpenTable for Restaurants has no more discussions with answers
SevenRooms
SevenRooms Discussions
Does SevenRooms have an app?
2 Comments
Bianca E.
BE
Yes, SevenRooms offers both a desktop version and an iPad/iPhone app. Read more
What is UCS used for?
1 Comment
Max M.
MM
Virtual SupportRead more
Monty the Mongoose crying
SevenRooms has no more discussions with answers