G2 reviewers report that Quo significantly outperforms Zadarma Cloud PBX in overall user satisfaction, with a G2 Score of 79.46 compared to Zadarma's 35.55. This indicates that users find Quo to be a more reliable and effective solution for their communication needs.
Users say that Quo excels in customer support, with many praising the patience and thoroughness of their support agents. One user highlighted how an agent stayed on the line for over an hour to resolve issues, showcasing Quo's commitment to customer care, while Zadarma's support quality has been noted as lacking.
Reviewers mention that Quo offers a more intuitive user experience, with features that are easy to navigate and implement. Users appreciate the convenience and essential features provided by Quo, whereas some Zadarma users have expressed challenges with configuration and setup.
According to verified reviews, Zadarma Cloud PBX is recognized for its cost-effectiveness and excellent call quality, particularly for international calls. Users have noted its seamless integration and advanced features like call routing and virtual numbers, making it a solid choice for small businesses focused on budget.
Users highlight that Quo's rapid iteration and embrace of new technology through API support keeps it ahead of the curve, allowing businesses to adapt quickly to changing needs. In contrast, Zadarma has fewer recent reviews, suggesting it may not be evolving as swiftly in response to user feedback.
Reviewers indicate that while both products cater primarily to small businesses, Quo's extensive user base and higher total number of reviews (over 3,200) provide a more reliable insight into its performance and user satisfaction compared to Zadarma's 11 reviews.
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
Zadarma's cloud PBX - centralised communication solution for your business.
Virtual Zadarma PBX will help your business stay in touch 24/7. Regardless of...Read more
What are some features of a PBX?
1 Comment
Official Response from Zadarma Cloud PBX
I can explain the PBX common features on Zadarma PBX example. Zadarma PBX offers:
1. Call recording and call transfer with call performance statistics. 2....Read more
Zadarma Cloud PBX has no more discussions with answers
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.