G2 reviewers report that Quo excels in overall user satisfaction, reflected in its higher G2 Score compared to iPlum. Users appreciate Quo's convenience and essential features, which contribute to a more seamless experience in daily operations.
Users say that iPlum offers a user-friendly app interface, making it easy to access features. This simplicity is particularly beneficial for small businesses looking to maintain a clear distinction between personal and professional communications, as highlighted by users who value the ability to keep mobile lines separate.
According to verified reviews, Quo stands out for its exceptional customer support, with users praising the patience and thoroughness of support agents. One user noted that an agent spent over an hour resolving issues, showcasing Quo's commitment to customer satisfaction.
Reviewers mention that while iPlum is affordable with a lower entry-level price, it sometimes struggles with more complex features. Users have expressed a desire for enhanced capabilities, particularly in areas like call management and integrations, where Quo has received higher ratings.
G2 reviewers highlight that Quo's implementation process is notably smooth, with many users appreciating the quick onboarding and setup. In contrast, some iPlum users have reported challenges during setup, indicating that Quo may be a better choice for those prioritizing a hassle-free start.
Users report that both products cater primarily to small businesses, but Quo has a broader market presence and a larger user base. This is reflected in the total number of reviews, with Quo receiving significantly more feedback, suggesting a more established reputation in the market.
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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