Compare Onfido and iDenfy 
At a Glance
Market Segments
Mid-Market (63.5% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $1.20 3000 Verification Per Year
Onfido
Star Rating
(105)4.4 out of 5
Market Segments
Mid-Market (63.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OnfidoiDenfy
Star Rating
(130)4.9 out of 5
Market Segments
Small-Business (60.0% of reviews)
Entry-Level Pricing
Starting at $1.20 3000 Verification Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Onfido's Payment Verification feature scores significantly lower (6.5) compared to iDenfy's robust offering (9.3), indicating that iDenfy provides a more reliable solution for verifying payment transactions.
- Reviewers mention that iDenfy excels in Real-Time Monitoring with a score of 9.4, while Onfido's score of 6.8 suggests that users may experience delays or less effective monitoring capabilities.
- G2 users highlight that iDenfy's Quality of Support is exceptional, scoring 9.8, whereas Onfido's score of 8.4 indicates that users may not receive the same level of assistance when issues arise.
- Users on G2 appreciate iDenfy's Mobile SDK and Customer Authentication features, both scoring 9.5, which suggests a seamless integration experience, while Onfido's scores of 8.9 and 8.6 respectively indicate room for improvement.
- Reviewers say that iDenfy's Fraud Detection capabilities, particularly in Name Matching and Watch List, are superior with scores of 9.3, compared to Onfido's lower scores of 8.6 and 7.9, making iDenfy a more effective choice for fraud prevention.
- Users report that Onfido's Onboarding Flow Management is highly rated at 9.7, which is a standout feature, while iDenfy's overall onboarding experience is not as highlighted, suggesting that Onfido may offer a more streamlined process for new users.
Featured Products
Sponsored
AgeChecker.Net - Identity Verification
(2)
E-commerce Fraud Protection
Visit Website
Pricing
Entry-Level Pricing
Onfido
No pricing availableiDenfy
Startup
Starting at $1.20
3000 Verification Per Year
Perfect for small or emerging businesses seeking essential fraud prevention and simple identity verification at a scalable rate.
- https://www.idenfy.com/try-for-free/
Free Trial
Onfido
Free Trial is available
iDenfy
Free Trial is available
Ratings
Meets Requirements
8.8
92
9.7
94
Ease of Use
8.9
92
9.7
95
Ease of Setup
8.4
56
9.6
71
Ease of Admin
8.9
58
9.5
31
Quality of Support
8.4
92
9.8
95
Has the product been a good partner in doing business?
9.0
59
9.6
29
Product Direction (% positive)
8.8
87
10.0
92
Features by Category
Detection
Feature Not Available
9.3
34
7.4
25
9.4
37
Feature Not Available
9.4
36
7.7
29
9.2
35
Analysis
8.6
34
9.6
39
8.5
32
9.3
36
7.7
34
9.4
35
Administration
Feature Not Available
9.4
30
Feature Not Available
9.1
27
7.1
25
9.4
26
Integration
Feature Not Available
9.4
25
8.9
33
9.4
22
7.7
30
9.4
21
8.4
35
9.6
16
Administration
8.3
30
9.6
16
8.0
32
9.1
18
9.0
36
9.6
16
Functionalities
8.2
25
Not enough data
8.9
25
Not enough data
Feature Not Available
Not enough data
8.3
26
Not enough data
Feature Not Available
Not enough data
8.7
29
Not enough data
Generative AI
Feature Not Available
Not enough data
Process Automation
Not enough data
9.7
16
Not enough data
9.3
10
Not enough data
9.4
15
Not enough data
9.3
14
Identity Verification
Not enough data
9.3
16
Not enough data
9.6
17
Not enough data
9.6
12
Fraud Detection
8.6
24
9.4
20
7.8
20
9.4
19
Feature Not Available
9.2
18
Feature Not Available
Feature Not Available
7.9
20
9.4
15
Compliance
9.0
21
9.5
18
8.6
22
9.4
15
Feature Not Available
9.4
14
Monitoring
Feature Not Available
9.0
16
Feature Not Available
9.0
13
Feature Not Available
9.1
15
Feature Not Available
8.9
16
Feature Not Available
9.3
14
Reporting
Feature Not Available
9.3
17
Feature Not Available
9.1
17
8.3
22
9.2
17
Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
13
Not enough data
Detection
8.3
13
Not enough data
7.4
13
Not enough data
8.3
11
Not enough data
Response
7.2
12
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Onfido and iDenfy are categorized as Identity Verification, Biometric Authentication, Fraud Detection, and Anti Money Laundering
Unique Categories
Onfido is categorized as Age Verification and E-commerce Fraud Protection
iDenfy is categorized as Digital Customer Onboarding
Reviews
Reviewers' Company Size
Onfido
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iDenfy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
49.0%
Banking
13.5%
Gambling & Casinos
5.8%
Leisure, Travel & Tourism
3.8%
Information Technology and Services
3.8%
Other
24.0%
Financial Services
49.6%
Information Technology and Services
10.4%
Marketing and Advertising
4.8%
Gambling & Casinos
4.0%
Banking
3.2%
Other
28.0%
Most Helpful Reviews
Onfido
Most Helpful Favorable Review
Verified User in Financial Services
Their API uptime is literally like 99% and hardly face any downtimes; the results are also entirely accurate. They also cover a large region for their services.
Most Helpful Critical Review
Verified User in Financial Services
* poor fraud detection in general * agents reviewing IDs lack training * slow pace of progress for new features * intentions of adding features that help mitigate poor core fraud detection for additional payment instead of including it in core ID&V checks
iDenfy
Most Helpful Favorable Review
Robertas K.
Verified User in Internet
I loved that when integrated, it basically takes care of customer identity verification from start to finish, which not only saved a lot of time but increased transparency among our clients and increased trust of our services. Communication with the team...
Most Helpful Critical Review
Verified User in Financial Services
Their API uptime is literally like 99% and hardly face any downtimes; the results are also entirely accurate. They also cover a large region for their services.
Robertas K.
Verified User in Internet
I loved that when integrated, it basically takes care of customer identity verification from start to finish, which not only saved a lot of time but increased transparency among our clients and increased trust of our services. Communication with the team...
Verified User in Financial Services
* poor fraud detection in general * agents reviewing IDs lack training * slow pace of progress for new features * intentions of adding features that help mitigate poor core fraud detection for additional payment instead of including it in core ID&V checks
Discussions
What is Onfido used for?
2 comments
Official Response from Onfido
Onfido makes it easy for people to access services by digitally verifying them using our Real Identity Platform. We help businesses to tailor verification...Read more
Onfido has no more discussions with answers
What is iDenfy used for?
1 comment
IV
We use iDenfy for the AML, sanctions, and adverse media checks when we onboard our customers. And for the customers' portfolio monitoring after they are...Read more
iDenfy has no more discussions with answers
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