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- OneTrust Privacy Automation-vs-Usercentrics
Compare OneTrust Privacy Automation and Usercentrics 
At a Glance
Market Segments
Enterprise (49.3% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
No pricing available
Free
OneTrust Privacy Automation
Star Rating
(147)4.3 out of 5
Market Segments
Enterprise (49.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OneTrust Privacy AutomationUsercentrics
Star Rating
(112)4.5 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Usercentrics excels in workflow management with a score of 9.1, indicating a seamless process for managing privacy tasks, while OneTrust Privacy Automation has a slightly lower score of 8.7 in this area, suggesting room for improvement in user experience.
- Reviewers mention that Usercentrics offers superior quality of support with a score of 9.1, which users appreciate for timely assistance, whereas OneTrust Privacy Automation's support quality is rated at 8.6, indicating a less favorable experience for some users.
- G2 users highlight Usercentrics' data mapping - automated feature, scoring 8.7, as a strong point, allowing for efficient data management, while OneTrust's similar feature is rated lower at 8.3, suggesting it may not be as effective in automating this process.
- Users on G2 report that OneTrust Privacy Automation shines in APIs with a score of 9.1, making it easier for developers to integrate with other systems, while Usercentrics scores 7.4, indicating a less robust API offering.
- Reviewers mention that Usercentrics provides a more user-friendly ease of setup with a score of 8.2 compared to OneTrust's 7.8, which can be a significant factor for organizations looking to implement privacy solutions quickly.
- Users say that OneTrust Privacy Automation's cookie notice report feature is highly rated at 8.9, providing detailed insights into cookie usage, while Usercentrics' similar feature scores lower at 8.1, suggesting it may lack some depth in reporting capabilities.
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Pricing
Entry-Level Pricing
OneTrust Privacy Automation
No pricing availableUsercentrics
Free
Free
Available for everyone with fewer than 1,000 sessions and one domain, all core features included.
- 1 domain
- 1,000 sessions per month
- 1 privacy regulation
Free Trial
OneTrust Privacy Automation
Free Trial is available
Usercentrics
Free Trial is available
Ratings
Meets Requirements
8.8
107
8.8
85
Ease of Use
8.2
110
8.5
85
Ease of Setup
7.8
81
8.2
72
Ease of Admin
8.5
80
8.6
69
Quality of Support
8.6
107
9.1
81
Has the product been a good partner in doing business?
8.8
78
9.1
67
Product Direction (% positive)
8.8
105
8.4
78
Features by Category
Administration
8.9
9
Not enough data
8.8
10
Not enough data
9.1
9
Not enough data
7.9
11
Not enough data
Management
8.7
10
Not enough data
8.8
10
Not enough data
9.0
10
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Compliance
8.8
10
Not enough data
8.0
10
Not enough data
8.9
9
Not enough data
8.7
10
Not enough data
Security
9.3
10
Not enough data
8.3
11
Not enough data
8.5
10
Not enough data
Data Quality
8.7
9
Not enough data
8.9
9
Not enough data
9.0
8
Not enough data
Maintainence
9.0
10
Not enough data
8.5
10
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
8.8
40
Not enough data
8.9
30
Feature Not Available
8.8
46
Not enough data
8.9
43
Not enough data
8.7
42
Not enough data
8.3
32
Not enough data
8.2
35
Not enough data
8.4
30
Not enough data
8.5
35
Not enough data
8.4
32
Not enough data
8.8
39
Not enough data
8.7
33
Not enough data
Functionality
9.0
35
Not enough data
8.8
35
Not enough data
9.0
37
Not enough data
8.7
34
Not enough data
8.0
35
Not enough data
Functionality
8.9
14
8.2
63
8.2
14
7.7
61
7.9
12
8.6
60
8.7
14
8.5
62
8.6
13
7.2
55
9.1
9
7.5
48
8.8
8
8.1
43
7.9
12
8.3
60
9.0
10
8.3
46
Functionality
8.8
29
8.2
20
8.7
21
8.8
22
8.9
28
Feature Not Available
7.8
33
8.6
28
8.3
29
7.8
25
Functionality
8.0
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Functionality
Not enough data
8.2
13
Not enough data
8.5
9
Not enough data
9.1
11
Not enough data
8.8
14
Not enough data
8.0
11
Not enough data
8.3
14
Functionality
8.4
18
Not enough data
8.7
21
Not enough data
9.0
24
Not enough data
8.6
27
Not enough data
Risk assessment
8.4
26
Not enough data
8.1
18
Not enough data
8.8
25
Not enough data
Functionality
8.9
30
Feature Not Available
8.8
22
Feature Not Available
9.0
21
Not enough data
8.9
17
Not enough data
Categories
Categories
Shared Categories
OneTrust Privacy Automation and Usercentrics are categorized as Data Subject Access Request (DSAR), Privacy Policy Generator, Consent Management Platform (CMP), and Cookie Tracking
Unique Categories
OneTrust Privacy Automation is categorized as Data Privacy Management, Privacy Impact Assessment (PIA), Sensitive Data Discovery, Vendor Security and Privacy Assessment, and Data Governance
Usercentrics has no unique categories
Reviews
Reviewers' Company Size
OneTrust Privacy Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Usercentrics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Financial Services
7.4%
Computer Software
5.1%
Banking
5.1%
Telecommunications
3.7%
Other
62.5%
Computer Software
12.5%
Marketing and Advertising
8.7%
Retail
6.7%
Consumer Goods
6.7%
Information Technology and Services
5.8%
Other
59.6%
Most Helpful Reviews
OneTrust Privacy Automation
Most Helpful Favorable Review
Verified User in Furniture
The speed to value and the ability to expand the capability to cover additional use cases and changing compliance zones is really good. Connecting it to production systems is also useful. We have been able to consolidate the DPIA workflow for multiple...
Most Helpful Critical Review
Verified User in Education Management
There are some naming conventions that are confusing to me.
Usercentrics
Most Helpful Favorable Review
Verified User in Wholesale
Backend is very easy to configure for all
Most Helpful Critical Review
Verified User in Real Estate
Analytics data only the last 90 days available, for each consent layer a different setting-ID with individual interface, no ITP solution with tcf available, implementation more complicated than competitors, expensive! Not sure if the features justify the...
Verified User in Furniture
The speed to value and the ability to expand the capability to cover additional use cases and changing compliance zones is really good. Connecting it to production systems is also useful. We have been able to consolidate the DPIA workflow for multiple...
Verified User in Wholesale
Backend is very easy to configure for all
Verified User in Education Management
There are some naming conventions that are confusing to me.
Verified User in Real Estate
Analytics data only the last 90 days available, for each consent layer a different setting-ID with individual interface, no ITP solution with tcf available, implementation more complicated than competitors, expensive! Not sure if the features justify the...
Discussions
OneTrust Privacy Automation has no discussions with answers
What is Usercentrics used for?
1 comment
Official Response from Usercentrics
Usercentrics is used to help organizations comply with data privacy regulations. Usercentrics Consent Management Platform (CMP) enables the display of a...Read more
Usercentrics has no more discussions with answers
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