Compare OnCall Health and TherapyNotes 
At a Glance
Market Segments
Small-Business (91.1% of reviews)
Small-Business (77.7% of reviews)
Entry-Level Pricing
No pricing available
$25/mo for the first clinician
OnCall Health
Star Rating
(45)4.7 out of 5
Market Segments
Small-Business (91.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OnCall HealthTherapyNotes
Star Rating
(94)4.5 out of 5
Market Segments
Small-Business (77.7% of reviews)
Entry-Level Pricing
$25/mo for the first clinician
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TherapyNotes excels in its workflow management with a score of 9.2, making it easier for small practices to streamline their operations, while OnCall Health's score of 8.6 indicates room for improvement in this area.
- Reviewers mention that OnCall Health offers superior quality of support with a score of 9.7, compared to TherapyNotes' 9.2, highlighting OnCall's responsiveness and helpfulness in resolving issues.
- G2 users note that TherapyNotes has a strong patient portal feature with a score of 8.7, but OnCall Health shines brighter with a score of 9.3, providing a more user-friendly experience for patients to manage their appointments and communications.
- Users on G2 emphasize that TherapyNotes has a robust HIPAA compliance rating of 9.6, while OnCall Health slightly edges ahead with a score of 9.8, ensuring that both platforms prioritize patient data security.
- Reviewers say that TherapyNotes' practice management capabilities score 8.9, which is lower than OnCall Health's impressive 9.5, indicating that OnCall provides more comprehensive tools for managing practice operations.
- Users report that while both platforms offer billing features with equal scores of 9.0, TherapyNotes is noted for its ease of use in billing processes, making it a preferred choice for smaller practices looking for straightforward financial management.
Featured Products
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Pricing
Entry-Level Pricing
OnCall Health
No pricing availableTherapyNotes
Non-Profit (501c3)
$25/mo
for the first clinician
- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)
Free Trial
OnCall Health
No trial information availableTherapyNotes
Free Trial is available
Ratings
Meets Requirements
9.3
28
9.1
72
Ease of Use
9.3
28
9.1
72
Ease of Setup
9.3
9
9.2
18
Ease of Admin
9.1
9
9.4
18
Quality of Support
9.7
26
9.2
64
Has the product been a good partner in doing business?
10.0
9
9.8
18
Product Direction (% positive)
10.0
28
7.9
68
Features by Category
Administrative
8.6
16
9.2
40
9.0
18
9.0
40
9.9
19
9.4
46
9.5
16
8.9
45
9.5
22
9.2
43
Not enough data
8.8
38
9.4
21
8.9
42
9.3
14
8.7
41
9.8
21
9.6
44
Clinical
8.2
13
9.5
45
8.3
9
8.2
38
8.1
6
8.8
34
8.7
15
9.4
44
Feature Not Available
Feature Not Available
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
9.3
12
Not enough data
8.6
7
Not enough data
9.0
12
Not enough data
9.2
18
Patient Health Information Management
Not enough data
9.1
15
Not enough data
8.8
8
Not enough data
9.1
15
Patient-Centered Functions
8.7
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Operations
8.8
7
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Technology
9.6
9
Not enough data
8.1
8
Not enough data
Not enough data
Not enough data
Administration
9.5
7
Not enough data
9.4
8
Not enough data
9.3
7
Not enough data
Compliance
10.0
8
Not enough data
10.0
5
Not enough data
Categories
Categories
Shared Categories
OnCall Health and TherapyNotes are categorized as Telemedicine and Mental Health
Reviews
Reviewers' Company Size
OnCall Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TherapyNotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
71.1%
Individual & Family Services
8.9%
Health, Wellness and Fitness
8.9%
Medical Practice
4.4%
Hospital & Health Care
4.4%
Other
2.2%
Mental Health Care
74.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.3%
Primary/Secondary Education
2.1%
Medical Practice
2.1%
Other
11.7%
Most Helpful Reviews
OnCall Health
Most Helpful Favorable Review
Verified User in Mental Health Care
Secure Client only needs to remember his or her username and password and can get on call easy to set up new calls It remembers names and matching emails for clients
Most Helpful Critical Review
TherapyNotes
Most Helpful Favorable Review
Verified User in Individual & Family Services
I like how there are progress and DAP notes that are ready made and I need to just fill in the appropriate information. It makes writing notes easier and much faster and allows me to move on to the next client.
Most Helpful Critical Review
Verified User in Mental Health Care
I dislike the scheduling options. I dislike that there is no feature to hide clients names or abbreviate.
Verified User in Mental Health Care
Secure Client only needs to remember his or her username and password and can get on call easy to set up new calls It remembers names and matching emails for clients
Verified User in Individual & Family Services
I like how there are progress and DAP notes that are ready made and I need to just fill in the appropriate information. It makes writing notes easier and much faster and allows me to move on to the next client.
Verified User in Mental Health Care
I dislike the scheduling options. I dislike that there is no feature to hide clients names or abbreviate.
Alternatives
Discussions
OnCall Health has no discussions with answers
TherapyNotes has no discussions with answers
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