Compare OnBase and OpenText Documentum

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At a Glance
OnBase
OnBase
Star Rating
(263)4.3 out of 5
Market Segments
Enterprise (56.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about OnBase
OpenText Documentum
OpenText Documentum
Star Rating
(55)3.7 out of 5
Market Segments
Enterprise (61.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about OpenText Documentum
Featured Products

OnBase vs OpenText Documentum

When assessing the two solutions, reviewers found OnBase easier to use, set up, and administer. Reviewers also preferred doing business with OnBase overall.

  • Reviewers felt that OnBase meets the needs of their business better than OpenText Documentum.
  • When comparing quality of ongoing product support, reviewers felt that OnBase is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of OnBase over OpenText Documentum.
Pricing
Entry-Level Pricing
OnBase
No pricing available
OpenText Documentum
No pricing available
Free Trial
OnBase
Free Trial is available
OpenText Documentum
No trial information available
Ratings
Meets Requirements
8.7
162
8.0
46
Ease of Use
8.4
228
6.9
47
Ease of Setup
7.7
144
5.5
33
Ease of Admin
8.0
87
6.6
32
Quality of Support
8.3
145
7.1
45
Has the product been a good partner in doing business?
8.9
85
6.8
33
Product Direction (% positive)
8.0
156
4.4
46
Features by Category
Cloud Content CollaborationHide 21 FeaturesShow 21 Features
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
14
Not enough data
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
20
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Business Process ManagementHide 19 FeaturesShow 19 Features
8.6
61
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Process Development
9.3
20
Not enough data
No-Code Development PlatformsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Content Management (ECM)Hide 22 FeaturesShow 22 Features
8.3
100
Not enough data
File Management
8.6
87
Not enough data
8.8
71
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.2
70
Not enough data
8.4
66
Not enough data
8.4
68
Not enough data
8.0
61
Not enough data
8.2
56
Not enough data
8.6
89
Not enough data
8.2
73
Not enough data
6.9
40
Not enough data
Workflow
9.1
81
Not enough data
8.7
72
Not enough data
8.5
67
Not enough data
9.0
77
Not enough data
8.7
57
Not enough data
Platform
8.5
41
Not enough data
8.6
84
Not enough data
8.5
70
Not enough data
8.6
71
Not enough data
8.5
63
Not enough data
Categories
Categories
Shared Categories
OnBase
OnBase
OpenText Documentum
OpenText Documentum
OnBase and OpenText Documentum share no categories
Reviews
Reviewers' Company Size
OnBase
OnBase
Small-Business(50 or fewer emp.)
4.5%
Mid-Market(51-1000 emp.)
38.6%
Enterprise(> 1000 emp.)
56.9%
OpenText Documentum
OpenText Documentum
Small-Business(50 or fewer emp.)
16.7%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
61.1%
Reviewers' Industry
OnBase
OnBase
Higher Education
15.4%
Government Administration
13.8%
Financial Services
9.8%
Hospital & Health Care
9.3%
Insurance
8.5%
Other
43.1%
OpenText Documentum
OpenText Documentum
Information Technology and Services
16.4%
Oil & Energy
9.1%
Financial Services
9.1%
Banking
5.5%
Utilities
3.6%
Other
56.4%
Most Helpful Reviews
OnBase
OnBase
Most Helpful Favorable Review
SS
Sandy S.
Verified User in Financial Services

It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...

Most Helpful Critical Review
CA
Celia A.
Verified User in Program Development

We switched to Adobe Reader as the default, which solved many, but not all, of the crashing problems, but it causes a huge headache on other platforms where we rely on Adobe Pro to edit, modify, and combine PDF documents. It is somewhat clumsy and can load...

OpenText Documentum
OpenText Documentum
Most Helpful Favorable Review
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services

A highly configurable system ; it integrates really well with many interfaces across the enterprise. It has wide support for a vast array of information asset types, It provides a fairly dull but simple user interface for asset access and archival. Its...

Most Helpful Critical Review
MG
Marsha G.
Verified User in Government Administration

In no particular order -- 1. Licensing: EMC licensing for Documentum and associated products is confusing and difficult to manage. Everything is licensed separately and maintenance for new licenses begins on date of purchase unless you pay extra to have...

Alternatives
OnBase
OnBase Alternatives
Laserfiche
Laserfiche
Add Laserfiche
DocuWare
DocuWare
Add DocuWare
M-Files
M-Files
Add M-Files
Docusign CLM
Docusign CLM
Add Docusign CLM
OpenText Documentum
OpenText Documentum Alternatives
Laserfiche
Laserfiche
Add Laserfiche
M-Files
M-Files
Add M-Files
Box
Box
Add Box
DocuWare
DocuWare
Add DocuWare
Discussions
OnBase
OnBase Discussions
What is OnBase Document Management?
2 comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 comment
Official Response from OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 comment
KH
One central point of storage and recording of task. Read more
OpenText Documentum
OpenText Documentum Discussions
Is Documentum dead?
1 comment
Monty the Mongoose crying
OpenText Documentum has no more discussions with answers