Compare Omnichat and SleekFlow 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (80.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Omnichat
Star Rating
(26)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OmnichatSleekFlow
Star Rating
(168)4.6 out of 5
Market Segments
Small-Business (80.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SleekFlowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SleekFlow excels in its Quality of Support with a score of 8.6, while Omnichat significantly outperforms with a score of 9.5, indicating a more responsive and helpful support team.
- Reviewers mention that Omnichat offers superior Live Chat functionality with a score of 9.2 compared to SleekFlow's 8.4, highlighting a more seamless and effective live chat experience for users.
- G2 users indicate that Omnichat's Multi-Channel Coverage is impressive, scoring 9.0, while SleekFlow's score of 8.7 suggests it may not cover as many channels effectively, which could limit user engagement options.
- Users on G2 report that SleekFlow's AI Text Generation feature scores 7.8, which is notably higher than Omnichat's 6.7, suggesting that SleekFlow may provide more advanced AI capabilities for content creation.
- Reviewers mention that Omnichat shines in Customization with a score of 9.0, while SleekFlow's score of 8.4 indicates that users may find more flexibility and options for tailoring their experience with Omnichat.
- Users say that SleekFlow's Drip Sequences feature scores 8.5, which is significantly better than Omnichat's 7.1, suggesting that SleekFlow may offer more effective automated marketing capabilities.
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Pricing
Entry-Level Pricing
Omnichat
No pricing availableSleekFlow
No pricing availableFree Trial
Omnichat
No trial information availableSleekFlow
Free Trial is available
Ratings
Meets Requirements
8.9
18
8.5
138
Ease of Use
8.8
20
8.6
141
Ease of Setup
8.3
13
8.3
125
Ease of Admin
8.8
11
8.3
102
Quality of Support
9.5
18
8.6
139
Has the product been a good partner in doing business?
8.9
11
8.8
101
Product Direction (% positive)
8.8
19
9.2
138
Features by Category
Messenger
7.0
14
Not enough data
6.3
14
Not enough data
8.9
14
Not enough data
8.1
14
Not enough data
Channels
8.1
8
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
Customers
7.4
7
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.6
7
Not enough data
8.8
7
Not enough data
Visitor Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
6
Not enough data
6.7
6
Not enough data
6.7
6
Not enough data
7.5
6
Not enough data
Channels
9.0
15
8.6
64
7.9
15
8.2
57
6.9
14
7.5
53
Design
8.5
11
8.2
60
8.3
10
8.1
59
8.3
10
8.5
62
8.1
9
8.5
57
7.6
9
8.4
55
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Functionality
Not enough data
Feature Not Available
Not enough data
7.8
59
Not enough data
7.9
59
Support
Not enough data
7.9
60
Not enough data
7.8
61
Not enough data
8.3
66
Responses
7.8
9
8.5
40
9.0
8
8.4
39
8.5
8
8.6
40
8.1
8
8.5
38
7.1
7
8.6
37
Platform
9.2
8
8.5
38
8.3
9
8.3
39
8.7
9
8.3
38
8.1
9
8.2
39
6.9
8
7.8
37
8.0
9
8.0
39
8.5
8
8.2
39
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Conversational Platform
Not enough data
8.1
38
Not enough data
8.5
36
Not enough data
8.0
35
Not enough data
8.4
37
Support Automation
Not enough data
8.2
36
Not enough data
8.1
32
Not enough data
7.8
34
Not enough data
7.9
36
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content
Not enough data
Not enough data
Not enough data
Not enough data
7.3(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
7.2(won by default)
6
Not enough data
7.5(won by default)
6
Not enough data
6.1(won by default)
6
Not enough data
7.3(won by default)
5
Not enough data
Analytics
7.4(won by default)
7
Not enough data
6.9(won by default)
7
Not enough data
8.8(won by default)
7
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Communication
9.1
9
8.3
39
8.7
9
8.3
41
6.9
9
7.0
31
7.8
9
8.6
39
6.9
9
Feature Not Available
Internal Use
6.9
8
Feature Not Available
7.3
8
8.1
41
6.5
8
8.3
37
6.9
8
8.0
36
7.1
8
8.6
40
7.1
8
8.4
39
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.2
25
Not enough data
7.8
24
Not enough data
8.0
23
Channels
Not enough data
8.0
20
Not enough data
8.7
26
Not enough data
8.2
25
Not enough data
7.4
23
Not enough data
8.5
24
Insight
Not enough data
8.0
22
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.3
22
WhatsApp Messaging - WhatsApp Marketing
Not enough data
8.3
23
Not enough data
8.8
23
Not enough data
8.7
22
Not enough data
8.3
23
Not enough data
8.6
23
Not enough data
8.8
23
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.3
23
Not enough data
8.2
23
Not enough data
8.0
22
Not enough data
7.7
23
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel Features
9.7
6
Not enough data
5.6
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
6.1
6
Not enough data
Categories
Categories
Shared Categories
Omnichat and SleekFlow are categorized as Chatbots, Live Chat, and Customer Communications Management
Unique Categories
Omnichat is categorized as Omnichannel Commerce, E-Commerce Personalization, Conversational Marketing, and Social Commerce Platforms
SleekFlow is categorized as Conversational Support, Communication Platform as a Service (CPaaS), Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Omnichat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SleekFlow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
38.5%
Apparel & Fashion
15.4%
Primary/Secondary Education
3.8%
Non-Profit Organization Management
3.8%
Music
3.8%
Other
34.6%
Retail
11.2%
Health, Wellness and Fitness
6.8%
Education Management
6.8%
Real Estate
6.2%
Financial Services
6.2%
Other
62.7%
Most Helpful Reviews
Omnichat
Most Helpful Favorable Review
Jasmine Y.
Verified User in Primary/Secondary Education
Customers need not wait for reply, Chatbot does the job 24/7. So much time saving! Broadcast message in a easy peasy way!
Most Helpful Critical Review
SleekFlow
Most Helpful Favorable Review
Nabeel S.
Verified User in Marketing and Advertising
Support team is the most valuable part with their inputs to real business use case scenarios and their quick response. With that I belive feedback helps everyone improve so it'll be a great long terms if the focus is improved on service features and more...
Most Helpful Critical Review
Verified User in Retail
Lag！！！ Web and App also Lag！！ How a big company can make all thing Lag like shit
Jasmine Y.
Verified User in Primary/Secondary Education
Customers need not wait for reply, Chatbot does the job 24/7. So much time saving! Broadcast message in a easy peasy way!
Nabeel S.
Verified User in Marketing and Advertising
Support team is the most valuable part with their inputs to real business use case scenarios and their quick response. With that I belive feedback helps everyone improve so it'll be a great long terms if the focus is improved on service features and more...
Verified User in Retail
Lag！！！ Web and App also Lag！！ How a big company can make all thing Lag like shit
Discussions
Omnichat has no discussions with answers
SleekFlow has no discussions with answers
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