Compare Ombud and Responsive, formerly RFPIO 
At a Glance
Market Segments
Enterprise (52.0% of reviews)
Mid-Market (50.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ombud
Star Rating
(25)4.7 out of 5
Market Segments
Enterprise (52.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OmbudResponsive, formerly RFPIO
Star Rating
(1,117)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Responsive, formerly RFPIOSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Responsive, formerly RFPIO excels in its collaborative creation features, with a score of 8.9, making it easier for teams to work together on documents compared to Ombud, which scored 9.3 in the same area, indicating a slight edge in user experience.
- Reviewers mention that Ombud's template creation and flexibility received a high score of 9.0, showcasing its strength in RFP generation, while Responsive scored lower at 7.6, suggesting that users may find Ombud's templates more adaptable to their needs.
- G2 users highlight that Ombud's quality of support is rated at 9.7, which is higher than Responsive's 9.2, indicating that users may experience more responsive and helpful customer service with Ombud.
- Users on G2 report that Responsive, formerly RFPIO has a more robust questions library with a score of 8.9, compared to Ombud's 9.2, suggesting that users may find a wider variety of pre-built questions to choose from in Ombud.
- Reviewers say that Ombud shines in its project management capabilities, scoring 9.5, while Responsive scored 8.6, indicating that users may find Ombud's project management features more comprehensive and user-friendly.
- Users report that while both products offer good document creation capabilities, Ombud's online document creation scored 9.4, surpassing Responsive's 8.3, suggesting that users may prefer the ease of use and functionality of Ombud's document creation tools.
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Pricing
Entry-Level Pricing
Ombud
No pricing availableResponsive, formerly RFPIO
No pricing availableFree Trial
Ombud
No trial information availableResponsive, formerly RFPIO
No trial information availableRatings
Meets Requirements
8.8
12
8.9
910
Ease of Use
9.4
13
8.7
923
Ease of Setup
9.6
8
8.7
513
Ease of Admin
9.4
8
8.8
480
Quality of Support
9.7
12
9.2
813
Has the product been a good partner in doing business?
9.6
9
9.3
470
Product Direction (% positive)
8.9
11
9.0
878
Features by Category
Document Creation
Not enough data
8.4
412
|
Verified
Not enough data
8.1
401
|
Verified
Not enough data
7.9
367
|
Verified
Not enough data
8.2
349
|
Verified
Not enough data
8.1
316
|
Verified
Not enough data
8.2
348
|
Verified
Workflow
Not enough data
8.2
373
|
Verified
Not enough data
8.9
406
|
Verified
Not enough data
8.6
386
|
Verified
Analytics
Not enough data
8.3
315
|
Verified
Not enough data
8.3
350
|
Verified
Not enough data
8.5
401
|
Verified
Administration and Platform
Not enough data
8.8
437
|
Verified
Not enough data
8.5
427
|
Verified
Not enough data
7.8
273
|
Verified
Not enough data
7.6
191
|
Verified
Not enough data
Feature Not Available
Not enough data
7.7
207
|
Verified
Generative AI
Not enough data
Feature Not Available
RFP Generation
9.0
5
7.6
413
8.9
6
8.3
402
8.3
5
8.1
394
9.2
6
8.9
518
RFP Distribution
Not enough data
8.3
420
Not enough data
7.7
398
Not enough data
7.9
399
Submissions
9.3
7
8.8
491
9.5
7
8.9
512
9.5
7
8.6
473
Not enough data
7.8
303
RFP Response
9.5
7
8.5
412
9.8
7
8.8
468
9.5
7
8.7
450
Not enough data
7.6
307
Not enough data
8.0
314
Not enough data
8.0
309
Data Sources
Not enough data
8.2
98
Not enough data
8.0
100
Not enough data
8.5
102
Generation
Not enough data
8.1
99
Not enough data
8.3
99
Not enough data
8.2
95
Delivery
Not enough data
8.5
95
Not enough data
8.2
89
Not enough data
8.0
78
Generative AI
Not enough data
7.7
58
Not enough data
7.7
57
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
7.5
88
Not enough data
7.7
86
Not enough data
8.0
100
Not enough data
8.6
119
Risk assessment
Not enough data
7.2
83
Not enough data
6.9
80
Not enough data
7.9
92
Supplier Marketplace
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Contract Management
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Data Collection
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Project Management
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
8.3
6
Categories
Categories
Shared Categories
Ombud and Responsive, formerly RFPIO are categorized as RFP, Proposal, and Vendor Security and Privacy Assessment
Unique Categories
Ombud has no unique categories
Responsive, formerly RFPIO is categorized as Document Generation, Salesforce AppExchange Apps, and Strategic Sourcing
Reviews
Reviewers' Company Size
Ombud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Responsive, formerly RFPIO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
52.0%
Information Technology and Services
24.0%
Telecommunications
8.0%
Pharmaceuticals
4.0%
Leisure, Travel & Tourism
4.0%
Other
8.0%
Computer Software
23.6%
Information Technology and Services
19.9%
Financial Services
7.3%
Insurance
5.4%
Hospital & Health Care
4.8%
Other
38.9%
Most Helpful Reviews
Ombud
Most Helpful Favorable Review
Ben D.
Verified User in Computer Software
Ombud eliminates 90% of administrative hassles associated with RFP responses, especially tracking what team members are assigned to tasks and how projects are tracking towards completion. Product support is extremely responsive and friendly--always there to...
Most Helpful Critical Review
Responsive, formerly RFPIO
Most Helpful Favorable Review
Brian Z.
Verified User in Computer Software
RFPIO's answer library is intuitive and impressive. When responding to imported RFP questions, answer recommendations automatically populate as "suggestions" directly from the answer library. In RFP mode, you do not have to search - RFPIO instantly...
Most Helpful Critical Review
Verified User in Law Practice
The fact that I have to upload and format everything. We have to format details to present proposals to our attorneys. This is double the work and there is additional room for error.
Ben D.
Verified User in Computer Software
Ombud eliminates 90% of administrative hassles associated with RFP responses, especially tracking what team members are assigned to tasks and how projects are tracking towards completion. Product support is extremely responsive and friendly--always there to...
Brian Z.
Verified User in Computer Software
RFPIO's answer library is intuitive and impressive. When responding to imported RFP questions, answer recommendations automatically populate as "suggestions" directly from the answer library. In RFP mode, you do not have to search - RFPIO instantly...
Verified User in Law Practice
The fact that I have to upload and format everything. We have to format details to present proposals to our attorneys. This is double the work and there is additional room for error.
Discussions
Ombud has no discussions with answers
What format of RFPs and security questionnaires does RFPIO support for importing?
1 comment
MW
Users can import Excel, Word, and pdf files onto the RFPIO platform.Read more
Can the response be exported into the source file?
1 comment
MW
Yes, it can!
Users can import the file onto the RFPIO platform, collaborate with their team to answer questions on the platform, and then export all the...Read more
What 3rd party tools can RFPIO integrate with?
1 comment
MW
RFPIO supports integrations with 17 different tools, including CRM Connectors, Cloud Storage, SSO Authentication, and Communication Tools.
Popular...Read more
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