Compare Numa and Smith.ai Virtual Receptionists 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (93.1% of reviews)
Entry-Level Pricing
No pricing available
$97.50 Per Month
Numa
Star Rating
(2)5.0 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about NumaSmith.ai Virtual Receptionists
Star Rating
(72)4.9 out of 5
Market Segments
Small-Business (93.1% of reviews)
Entry-Level Pricing
$97.50 Per Month
Browse all 8 pricing plansFeatured Products
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Car Dealer
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Pricing
Entry-Level Pricing
Numa
No pricing availableSmith.ai Virtual Receptionists
Voice Assistant Starter - 30 Calls
$97.50
Per Month
AI handles the call answering and our live agents are available as backup. $4.25/call price over 30.
- Free spam blocking
- Lead screening, qualification & intake
- Live expert agents on standby 24/7
Free Trial
Numa
No trial information availableSmith.ai Virtual Receptionists
No trial information availableRatings
Meets Requirements
Not enough data
Not enough data
Ease of Use
Not enough data
Not enough data
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
Not enough data
Not enough data
Quality of Work
Not enough data
9.7
53
Responsiveness
Not enough data
9.7
53
Expertise of Team
Not enough data
9.6
53
Execution Ability
Not enough data
9.5
53
Communication Skills
Not enough data
9.7
53
Professionalism
Not enough data
9.8
52
Has the product been a good partner in doing business?
Not enough data
9.8
60
Product Direction (% positive)
Not enough data
Not enough data
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Numa and Smith.ai Virtual Receptionists share no categories
Unique Categories
Numa is categorized as Car Dealer
Smith.ai Virtual Receptionists is categorized as Virtual Receptionist Services
Reviews
Reviewers' Company Size
Numa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smith.ai Virtual Receptionists
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
50.0%
Hospitality
50.0%
‐
‐
‐
Other
0.0%
Law Practice
45.8%
Legal Services
37.5%
Information Technology and Services
4.2%
Real Estate
2.8%
Financial Services
2.8%
Other
6.9%
Most Helpful Reviews
Numa
Most Helpful Favorable Review
Verified User in Hospitality
Ability to text with callers. FAQ function. Super responsive Numa help desk.
Most Helpful Critical Review
Smith.ai Virtual Receptionists
Most Helpful Favorable Review
Verified User in Law Practice
Our firm has been using Smith.ai for several months now and they have been a HUGE help in many ways - fielding and screening calls, providing back up Reception duties for us, and contacting our clients with non-advisory matters -- and they are capable of so...
Most Helpful Critical Review
Prabhat R.
Verified User in Information Technology and Services
If you choose a bill based plan on minutes, so if your business has a high number of calls, Smith.ai may be more expensive for you.
Verified User in Hospitality
Ability to text with callers. FAQ function. Super responsive Numa help desk.
Verified User in Law Practice
Our firm has been using Smith.ai for several months now and they have been a HUGE help in many ways - fielding and screening calls, providing back up Reception duties for us, and contacting our clients with non-advisory matters -- and they are capable of so...
Prabhat R.
Verified User in Information Technology and Services
If you choose a bill based plan on minutes, so if your business has a high number of calls, Smith.ai may be more expensive for you.
Alternatives
Discussions
Numa has no discussions with answers
How does this benefit my business?
2 comments
Official Response from Smith.ai Virtual Receptionists
Even our most expensive plan, the pro plan, is about $40,000 less than the yearly salary of an in-house receptionist, and we still have capabilities they...Read more
Why do you bill by call rather than by minute(s)?
1 comment
Official Response from Smith.ai Virtual Receptionists
Billing per client call saves you money, and there’s no mystery accounting involved. You’re trusting us to represent you. You wouldn’t rush a client off the...Read more
Do spam calls count against my package?
1 comment
Official Response from Smith.ai Virtual Receptionists
No, as long as the lines you forward to us pass Caller ID, you won’t be charged for spam or unsolicited sales calls.
Read more
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