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NinjaOne
NinjaOne
(1,830)
4.7 out of 5
NinjaOne
By NinjaOne
Optimized for quick response
Syxsense
Syxsense
(81)
4.5 out of 5
Syxsense
By Syxsense
Optimized for quick response
At a Glance
NinjaOne
NinjaOne
Star Rating
(1,830)4.7 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
Syxsense
Syxsense
Star Rating
(81)4.5 out of 5
Market Segments
Mid-Market (61.3% of reviews)
Information
Entry-Level Pricing
Contact Us 1 per customer, per month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that NinjaOne excels in Ease of Use with a score of 9.2, while Syxsense trails behind at 8.7. Reviewers mention that NinjaOne's intuitive interface makes it easier for teams to navigate and manage tasks efficiently.
  • Reviewers mention that NinjaOne's Quality of Support is highly rated at 9.3, compared to Syxsense's 8.8. Users on G2 appreciate the responsive customer service and extensive documentation provided by NinjaOne, which enhances their overall experience.
  • G2 users highlight NinjaOne's superior Ease of Setup with a score of 9.3, while Syxsense scores 8.4. Users say that NinjaOne's straightforward installation process allows for quicker deployment, making it a preferred choice for teams looking to get started without hassle.
  • Users report that NinjaOne offers better Device Management capabilities, scoring 9.3 compared to Syxsense's 8.0. Reviewers mention features like remote access and monitoring that are more robust in NinjaOne, allowing for better control over devices.
  • Reviewers mention that NinjaOne shines in Session Recording with a score of 7.7, while Syxsense's score is lower at 7.1. Users appreciate NinjaOne's ability to record sessions for training and compliance purposes, which is a critical feature for many organizations.
  • Users on G2 highlight NinjaOne's Patch Management capabilities, scoring 9.1, while Syxsense scores 9.0. Reviewers say that NinjaOne's automated patching process is seamless and efficient, reducing the workload on IT teams and ensuring systems are up-to-date.
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Pricing
Entry-Level Pricing
NinjaOne
No pricing available
Syxsense
Syxsense Manage
Contact Us
1 per customer, per month
Browse all 3 pricing plans
Free Trial
NinjaOne
Free Trial is available
Syxsense
Free Trial is available
Ratings
Meets Requirements
9.1
1,679
9.0
67
Ease of Use
9.2
1,694
8.7
69
Ease of Setup
9.3
1,540
8.4
53
Ease of Admin
9.3
1,518
8.6
56
Quality of Support
9.3
1,618
8.8
66
Has the product been a good partner in doing business?
9.5
1,486
8.9
54
Product Direction (% positive)
9.8
1,678
9.3
68
Features by Category
IT Service Management (ITSM) ToolsHide 15 FeaturesShow 15 Features
8.5
4,519
Not enough data
Administration
8.2
301
Not enough data
8.7
315
Not enough data
8.3
321
Not enough data
Service Desk
8.3
318
Not enough data
8.1
314
Not enough data
8.1
295
Not enough data
Management
8.4
302
Not enough data
9.0
306
Not enough data
8.7
288
Not enough data
8.8
288
Not enough data
8.5
272
Not enough data
Functionality
7.6
286
Not enough data
8.6
295
Not enough data
8.9
307
Not enough data
8.9
311
Not enough data
Server BackupHide 12 FeaturesShow 12 Features
8.5
1,206
Not enough data
Compatibility
8.8
129
Not enough data
7.9
115
Not enough data
8.2
113
Not enough data
8.0
108
Not enough data
Management
Feature Not Available
Not enough data
8.2
123
Not enough data
8.6
125
Not enough data
8.8
133
Not enough data
9.1
130
Not enough data
Compliance
8.8
117
Not enough data
8.3
113
Not enough data
Feature Not Available
Not enough data
Online BackupHide 11 FeaturesShow 11 Features
8.6
1,339
Not enough data
Functionality
Feature Not Available
Not enough data
8.6
144
Not enough data
8.9
152
Not enough data
8.3
147
Not enough data
Feature Not Available
Not enough data
Compatibility
8.9
156
Not enough data
8.4
149
Not enough data
8.3
144
Not enough data
Management
8.3
147
Not enough data
8.8
151
Not enough data
8.7
149
Not enough data
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
8.6
10,140
Not enough data
Administration
9.3
1007
|
Verified
Not enough data
8.0
826
Not enough data
8.6
952
|
Verified
Not enough data
Monitoring and Management
9.3
1002
|
Verified
Not enough data
8.5
931
Not enough data
8.7
971
|
Verified
Not enough data
9.0
1003
|
Verified
Not enough data
Organization
8.0
808
|
Verified
Not enough data
Service Management
7.3
802
Not enough data
9.1
953
|
Verified
Not enough data
8.6
885
|
Verified
Not enough data
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
8.6
1,168
Not enough data
Scope
9.0
119
Not enough data
9.0
127
Not enough data
Security
8.7
125
Not enough data
8.2
108
Not enough data
7.3
109
Not enough data
Management
9.0
121
Not enough data
8.8
122
Not enough data
8.8
115
Not enough data
8.7
117
Not enough data
8.0
105
Not enough data
Vulnerability ScannerHide 10 FeaturesShow 10 Features
Not enough data
6.7
88
Performance
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
6.7
9
Not enough data
9.2
10
Network
Not enough data
7.8
9
Not enough data
7.0
9
Not enough data
7.2
9
Application
Not enough data
5.0
8
Not enough data
4.6
8
Not enough data
4.6
8
Network MonitoringHide 7 FeaturesShow 7 Features
8.5
2,483
Not enough data
Functionality
8.9
392
Not enough data
9.0
405
Not enough data
8.3
362
Not enough data
8.8
358
Not enough data
Management
8.4
330
Not enough data
8.5
336
Not enough data
7.8
300
Not enough data
Endpoint Protection SuitesHide 12 FeaturesShow 12 Features
Not enough data
8.7
15
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.7
5
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Incident ManagementHide 8 FeaturesShow 8 Features
8.7
1,837
Not enough data
Monitoring
9.2
334
|
Verified
Not enough data
9.1
334
|
Verified
Not enough data
8.4
293
|
Verified
Not enough data
Management Tools
8.4
287
Not enough data
8.7
302
|
Verified
Not enough data
8.5
287
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
IT Asset ManagementHide 11 FeaturesShow 11 Features
8.5
4,373
Not enough data
Asset Inventory
9.0
599
Not enough data
8.9
593
Not enough data
7.9
539
Not enough data
Feature Not Available
Not enough data
8.3
551
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.1
556
Not enough data
8.7
520
Not enough data
8.0
493
Not enough data
8.3
522
Not enough data
Risk-Based Vulnerability ManagementHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Risk Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Assesment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
8.3
10,507
Not enough data
Administration
9.1
741
Not enough data
8.7
713
Not enough data
7.7
645
Not enough data
9.2
739
Not enough data
8.9
691
Not enough data
8.8
718
Not enough data
Maintenance
9.2
733
Not enough data
7.7
579
Not enough data
Communication
7.8
610
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.0
561
Not enough data
Security
8.1
593
Not enough data
8.3
624
Not enough data
Device Support
7.4
598
Not enough data
8.4
641
Not enough data
8.4
632
Not enough data
Performance
8.2
689
Not enough data
PC BackupHide 8 FeaturesShow 8 Features
8.4
922
Not enough data
Functionality
8.8
139
Not enough data
7.9
122
Not enough data
8.1
123
Not enough data
8.5
132
Not enough data
Performance
8.6
140
Not enough data
8.5
131
Not enough data
Feature Not Available
Not enough data
8.7
135
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
BackupHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 11 FeaturesShow 11 Features
8.2
1,636
Not enough data
Platform - Mobile Device Management (MDM)
8.3
141
Not enough data
Operating System
9.2
158
Not enough data
8.0
155
Not enough data
8.0
152
Not enough data
Management
8.3
153
Not enough data
7.8
145
Not enough data
7.9
145
Not enough data
7.8
146
Not enough data
7.9
147
Not enough data
Security
8.3
148
Not enough data
8.3
146
Not enough data
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
8.3
2,970
7.6
147
Analysis
8.0
273
7.6
12
Platform
7.6
264
6.0
12
8.9
276
6.5
14
8.0
258
7.5
12
8.5
274
8.2
16
8.2
270
7.7
11
Security
8.6
279
8.1
15
9.1
284
9.0
16
7.4
262
7.2
12
8.6
271
8.0
15
8.0
259
7.8
12
Remote DesktopHide 14 FeaturesShow 14 Features
Not enough data
8.1
208
Administration
Not enough data
8.1
18
Not enough data
8.3
14
Not enough data
8.5
16
Not enough data
Feature Not Available
Not enough data
7.0
14
Not enough data
6.9
16
Not enough data
8.4
15
Platform
Not enough data
8.2
15
Not enough data
7.9
16
Not enough data
8.6
17
Not enough data
7.9
19
Security
Not enough data
8.2
15
Not enough data
8.8
17
Not enough data
8.3
16
Categories
Categories
Shared Categories
NinjaOne
NinjaOne
Syxsense
Syxsense
Unique Categories
NinjaOne
Syxsense
Reviews
Reviewers' Company Size
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
46.3%
Mid-Market(51-1000 emp.)
49.4%
Enterprise(> 1000 emp.)
4.3%
Syxsense
Syxsense
Small-Business(50 or fewer emp.)
28.0%
Mid-Market(51-1000 emp.)
61.3%
Enterprise(> 1000 emp.)
10.7%
Reviewers' Industry
NinjaOne
NinjaOne
Information Technology and Services
28.0%
Computer & Network Security
13.3%
Hospital & Health Care
4.3%
Computer Software
3.3%
Manufacturing
3.1%
Other
47.9%
Syxsense
Syxsense
Information Technology and Services
18.7%
Computer & Network Security
10.7%
Computer Software
9.3%
Wholesale
5.3%
Insurance
5.3%
Other
50.7%
Most Helpful Reviews
NinjaOne
NinjaOne
Most Helpful Favorable Review
Adam L.
AL
Adam L.
Verified User in Recreational Facilities and Services

Easy to Deploy and implement and integrate into our systems from startup, and gives super detailed information. It saves us a lot of time because we are spread out over 65 locations and can remote in to help our employees! We've received raving feedback...

Most Helpful Critical Review
JS
Joe S.
Verified User in Computer & Network Security

It's organization. How it displays assets, its lack of being able to see a top-down for the client. Being able to search by user. It just feels like a toy version of an RMM.

Syxsense
Syxsense
Most Helpful Favorable Review
Vigneshwaran K.
VK
Vigneshwaran K.
Verified User in Computer Software

The tags, syntax and usage of css. It is very easy to learn and create the web page

Most Helpful Critical Review
Paul T.
PT
Paul T.
Verified User in Financial Services

CPU hog on production servers; caused multiple reboots.

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Discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 comments
Nathan S.
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting. It also integrates...Read more
See all discussions
Syxsense
Syxsense Discussions
Monty the Mongoose crying
Syxsense has no discussions with answers
See all discussions
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NinjaOne
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Syxsense
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