Compare Nimble CRM and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
$25.00 1 User Per Month
Nimble CRM
Star Rating
(1,097)4.5 out of 5
Market Segments
Small-Business (75.7% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansSalesforce Sales Cloud
Star Rating
(23,219)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Sales Cloud excels in Opportunity & Pipeline Management with a score of 8.7, while Nimble CRM has a slightly lower score of 8.3 in the same category, indicating that Salesforce provides more robust tools for managing sales opportunities.
- Users report that Nimble CRM shines in Contact Data Availability with a score of 9.0, significantly higher than Salesforce's score of 6.8, suggesting that Nimble offers better access to comprehensive contact information.
- G2 users highlight that Salesforce Sales Cloud has a more extensive Total Number of Reviews at 22,068 compared to Nimble CRM's 1,040, which may indicate a more established user base and potentially more reliable feedback.
- Users on G2 say that Nimble CRM is easier to set up, scoring 9.0 in Ease of Setup, while Salesforce Sales Cloud scores 7.8, suggesting that new users may find Nimble more user-friendly during initial implementation.
- Reviewers mention that Salesforce Sales Cloud has a higher score in Quality of Support at 8.1 compared to Nimble's 8.9, indicating that users may experience better support services with Nimble.
- Users report that Salesforce Sales Cloud offers superior Customization options with a score of 8.5, while Nimble CRM scores lower at 7.6, suggesting that Salesforce provides more flexibility for tailoring the software to specific business needs.
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Pricing
Entry-Level Pricing
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Nimble CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.5
926
8.8
13,073
Ease of Use
8.9
930
8.1
15,990
Ease of Setup
9.0
422
7.8
7,125
Ease of Admin
9.0
390
7.9
4,129
Quality of Support
8.9
830
8.1
11,365
Has the product been a good partner in doing business?
9.1
381
8.3
4,090
Product Direction (% positive)
9.2
923
8.2
12,752
Features by Category
Sales Force Automation
8.9
688
|
Verified
8.8
9055
|
Verified
Feature Not Available
8.2
6007
|
Verified
8.3
632
|
Verified
8.7
8786
|
Verified
8.3
657
|
Verified
8.3
9045
|
Verified
7.6
400
|
Verified
8.0
6936
|
Verified
8.3
434
|
Verified
8.2
7229
|
Verified
7.7
375
|
Verified
8.0
6375
|
Verified
7.8
383
|
Verified
8.1
6272
|
Verified
8.2
462
|
Verified
8.3
7029
|
Verified
Marketing Automation
8.0
517
|
Verified
7.9
6292
|
Verified
7.9
459
|
Verified
8.1
6615
|
Verified
8.5
550
|
Verified
8.5
7635
|
Verified
7.7
405
|
Verified
7.9
5059
Customer Support
8.1
428
8.3
6442
|
Verified
8.3
450
8.1
6020
|
Verified
8.3
474
8.2
6416
|
Verified
7.8
362
8.0
5138
|
Verified
7.9
372
8.2
5631
|
Verified
Reporting & Analytics
7.8
535
|
Verified
8.5
8578
|
Verified
8.4
597
|
Verified
8.5
8764
|
Verified
7.9
457
|
Verified
8.2
7076
|
Verified
Mobile & Social
8.5
573
|
Verified
7.9
5272
|
Verified
8.8
642
|
Verified
7.8
4905
|
Verified
7.9
525
|
Verified
7.7
5751
|
Verified
Platform
7.7
298
|
Verified
8.5
3238
|
Verified
8.0
272
8.5
3245
|
Verified
8.1
276
|
Verified
8.6
3271
|
Verified
7.0
132
8.3
2554
|
Verified
6.5
118
8.5
2828
|
Verified
7.5
233
8.1
2858
|
Verified
8.8
314
|
Verified
8.7
3256
|
Verified
7.7
216
8.1
2698
Integration
8.2
293
|
Verified
8.5
2299
|
Verified
7.9
265
|
Verified
8.5
2756
|
Verified
7.5
250
|
Verified
8.5
2605
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Data Availability
9.0
425
Not enough data
8.7
413
Not enough data
8.1
321
|
Verified
Not enough data
6.6
23
Not enough data
Data Accuracy
8.7
413
Not enough data
8.7
403
Not enough data
6.7
22
Not enough data
Platform
Feature Not Available
Not enough data
8.8
184
|
Verified
Not enough data
9.1
207
Not enough data
8.3
194
|
Verified
Not enough data
8.2
186
|
Verified
Not enough data
8.2
153
Not enough data
Features
8.5
335
Not enough data
8.5
342
Not enough data
8.4
333
|
Verified
Not enough data
8.6
366
|
Verified
Not enough data
8.8
403
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
392
|
Verified
Not enough data
8.1
362
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Organization
Not enough data
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Performance Analysis
Not enough data
8.4
249
Not enough data
8.8
270
Sales Analysis
Not enough data
8.4
250
Not enough data
8.8
264
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.6
396
Not enough data
8.5
386
Not enough data
8.0
345
Not enough data
8.0
340
Not enough data
8.8
395
Not enough data
8.4
344
Not enough data
8.5
359
Repeatability and Reportability
Not enough data
8.4
360
Not enough data
8.7
379
Not enough data
8.7
375
Not enough data
8.3
362
Not enough data
7.6
296
AI and Automation
Not enough data
8.5
342
Not enough data
8.3
351
Not enough data
8.2
311
Not enough data
7.9
314
Not enough data
7.7
296
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Agent Performance Management
Not enough data
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Generative AI
Not enough data
Feature Not Available
Revenue Sourcing and Forecasting
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.4
22
Not enough data
8.6
22
Not enough data
8.4
22
Not enough data
8.2
17
Not enough data
7.9
17
CRM Data Enrichment
Not enough data
8.0
23
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
7.8
23
Not enough data
8.4
17
Account Management
Not enough data
7.8
23
Not enough data
7.8
23
Not enough data
7.5
23
Not enough data
8.2
22
Not enough data
8.2
17
Not enough data
8.1
17
Customization
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
4.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.0
111
Not enough data
8.4
112
Not enough data
8.0
112
Not enough data
7.9
109
Not enough data
8.8
112
Branding & Customizatio
Not enough data
8.0
107
Not enough data
8.1
111
Not enough data
8.3
108
Automatic Rules & Configurations
Not enough data
8.3
109
Not enough data
8.2
110
Not enough data
7.9
113
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.4
98
Not enough data
8.4
90
Not enough data
8.4
95
Not enough data
8.7
95
Not enough data
8.4
94
Not enough data
8.8
93
Not enough data
8.1
91
Territory Management - Sales Planning
Not enough data
8.6
92
Not enough data
8.5
97
Quota & Capacity Management - Sales Planning
Not enough data
8.3
93
Not enough data
8.3
101
Not enough data
8.2
94
Data Sourcing
Not enough data
8.5
846
Not enough data
8.7
877
Not enough data
8.3
781
Not enough data
8.7
907
Not enough data
8.6
843
Predictive Analytics
Not enough data
8.4
823
Not enough data
8.6
839
Not enough data
8.1
738
Not enough data
8.3
780
Sales Management
Not enough data
8.7
869
Not enough data
8.1
745
Not enough data
8.6
862
Not enough data
8.8
930
Content Management
Not enough data
8.3
301
Not enough data
8.1
291
Not enough data
8.2
276
Not enough data
8.5
268
Not enough data
8.2
286
Analytics
Not enough data
8.7
292
Not enough data
8.4
291
Not enough data
8.4
175
Not enough data
8.3
300
Presentation
Not enough data
7.3
166
Not enough data
7.3
166
Not enough data
7.2
157
Training
Not enough data
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Feedback
Not enough data
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.8
367
Not enough data
8.9
371
Not enough data
8.6
353
Discovery
Not enough data
8.9
374
Not enough data
8.6
369
Not enough data
8.6
350
Management
Not enough data
8.5
340
Not enough data
8.7
359
Platform
Not enough data
8.6
350
Not enough data
8.6
350
Calling
Not enough data
8.7
130
Not enough data
8.5
124
Not enough data
8.8
133
Not enough data
8.8
129
Contacts
Not enough data
8.8
126
Not enough data
8.6
129
Not enough data
8.8
130
Insights
Not enough data
9.0
134
Not enough data
8.7
132
Not enough data
8.2
128
Not enough data
8.5
138
Not enough data
8.4
133
Analytics
8.6
262
8.2
478
8.6
255
8.4
486
8.3
246
8.3
500
Customizations
8.6
275
8.7
530
8.3
254
8.5
498
8.6
273
8.6
535
8.2
246
8.3
480
8.5
266
8.3
507
Generative AI
Feature Not Available
Feature Not Available
Incentives
5.8
12
8.1
332
6.1
12
8.4
399
5.6
12
7.9
335
6.4
12
8.6
412
Personalization
6.9
14
8.6
374
6.0
13
8.8
454
8.3
13
8.9
484
6.4
14
8.6
432
Administrative
6.3
14
8.7
457
6.9
13
8.5
423
6.3
13
8.3
407
Categories
Categories
Shared Categories
Nimble CRM and Salesforce Sales Cloud are categorized as Email Tracking, CRM, and Sales Performance Management
Unique Categories
Nimble CRM is categorized as Sales Intelligence and Online Form Builder
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
9.4%
Computer Software
6.0%
Management Consulting
4.8%
Internet
4.5%
Other
60.4%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Nimble CRM
Most Helpful Favorable Review
Cate C.
Verified User in Higher Education
I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels...
Most Helpful Critical Review
Tami K.
Verified User in Internet
1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every...
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Cate C.
Verified User in Higher Education
I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Tami K.
Verified User in Internet
1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every...
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
Does Nimble integrate with Quick Books Online Simple Start?
4 comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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