Compare Nimble CRM and Salesforce Sales Cloud 
At a Glance
Market Segments
Nimble CRM
Small-Business (75.5% of reviews)
Salesforce Sales Cloud
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Nimble CRM
$29.90 1 seat Per MonthSalesforce Sales Cloud
$25.00 1 User Per MonthFeatured Products
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Nimble CRM vs Salesforce Sales Cloud
When assessing the two solutions, reviewers found Nimble CRM easier to use, set up, and administer. Reviewers also preferred doing business with Nimble CRM overall.
- Reviewers felt that Salesforce Sales Cloud meets the needs of their business better than Nimble CRM.
- When comparing quality of ongoing product support, reviewers felt that Nimble CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Nimble CRM over Salesforce Sales Cloud.
Pricing
Entry-Level Pricing
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Nimble CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.5
921
8.8
13,030
Ease of Use
8.9
925
8.1
15,946
Ease of Setup
9.0
416
7.8
7,084
Ease of Admin
9.0
387
7.9
4,114
Quality of Support
8.9
826
8.1
11,327
Has the product been a good partner in doing business?
9.1
378
8.3
4,075
Product Direction (% positive)
9.2
918
8.2
12,710
Features by Category
Sales Force Automation
8.9
683
|
Verified
8.8
9019
|
Verified
Feature Not Available
8.2
5972
|
Verified
8.3
626
|
Verified
8.7
8750
|
Verified
8.3
652
|
Verified
8.3
9011
|
Verified
7.6
395
|
Verified
8.0
6900
|
Verified
8.2
429
|
Verified
8.2
7194
|
Verified
7.7
371
|
Verified
8.0
6339
|
Verified
7.7
378
|
Verified
8.1
6238
|
Verified
8.2
457
|
Verified
8.3
6994
|
Verified
Marketing Automation
8.0
511
|
Verified
7.9
6257
|
Verified
7.9
454
|
Verified
8.1
6580
|
Verified
8.5
545
|
Verified
8.5
7601
|
Verified
7.7
400
|
Verified
7.9
5026
Customer Support
8.1
423
8.3
6408
|
Verified
8.3
446
8.1
5986
|
Verified
8.3
470
8.2
6382
|
Verified
7.7
357
8.0
5106
|
Verified
7.9
367
8.2
5598
|
Verified
Reporting & Analytics
7.8
529
|
Verified
8.5
8546
|
Verified
8.4
592
|
Verified
8.5
8732
|
Verified
7.9
452
|
Verified
8.2
7046
|
Verified
Mobile & Social
8.5
568
|
Verified
7.9
5240
|
Verified
8.8
638
|
Verified
7.8
4873
|
Verified
7.9
521
|
Verified
7.7
5719
|
Verified
Platform
7.6
292
|
Verified
8.5
3201
|
Verified
8.0
267
8.5
3208
|
Verified
8.1
270
|
Verified
8.6
3235
|
Verified
7.0
125
8.4
2517
|
Verified
6.4
111
8.5
2791
|
Verified
7.5
227
8.1
2821
|
Verified
8.8
308
|
Verified
8.7
3220
|
Verified
7.6
210
8.1
2662
Integration
8.2
287
|
Verified
8.5
2265
|
Verified
7.9
259
|
Verified
8.5
2723
|
Verified
7.4
244
|
Verified
8.5
2573
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Data Availability
9.0
423
Not enough data
8.7
411
Not enough data
8.1
319
|
Verified
Not enough data
6.3
20
Not enough data
Data Accuracy
8.6
411
Not enough data
8.7
401
Not enough data
6.3
19
Not enough data
Platform
Feature Not Available
Not enough data
8.7
183
|
Verified
Not enough data
9.1
205
Not enough data
8.3
192
|
Verified
Not enough data
8.2
183
|
Verified
Not enough data
8.1
151
Not enough data
Features
8.5
333
Not enough data
8.4
340
Not enough data
8.3
331
|
Verified
Not enough data
8.5
364
|
Verified
Not enough data
8.8
401
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
390
|
Verified
Not enough data
8.1
360
|
Verified
Not enough data
8.6
372
|
Verified
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
230
Not enough data
8.8
250
Not enough data
8.8
272
Not enough data
8.6
249
Organization
Not enough data
9.0
308
Not enough data
8.8
301
Not enough data
8.8
295
Performance Analysis
Not enough data
8.4
245
Not enough data
8.8
266
Sales Analysis
Not enough data
8.4
246
Not enough data
8.8
260
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.6
391
Not enough data
8.5
381
Not enough data
8.0
340
Not enough data
8.0
335
Not enough data
8.8
392
Not enough data
8.4
341
Not enough data
8.6
356
Repeatability and Reportability
Not enough data
8.4
357
Not enough data
8.7
375
Not enough data
8.7
371
Not enough data
8.3
358
Not enough data
7.6
292
AI and Automation
Not enough data
8.6
338
Not enough data
8.4
347
Not enough data
8.3
308
Not enough data
7.9
311
Not enough data
7.7
293
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.6
109
Not enough data
8.5
113
Not enough data
8.5
108
Not enough data
8.8
108
Agent Performance Management
Not enough data
8.6
118
Not enough data
8.5
102
Not enough data
8.6
118
Generative AI
Not enough data
Feature Not Available
Revenue Sourcing and Forecasting
Not enough data
8.5
17
Not enough data
8.1
17
Not enough data
8.5
17
Not enough data
8.7
17
Not enough data
8.5
17
Not enough data
8.5
12
Not enough data
8.1
12
CRM Data Enrichment
Not enough data
8.5
18
Not enough data
8.5
17
Not enough data
8.3
16
Not enough data
8.1
18
Not enough data
8.5
12
Account Management
Not enough data
7.6
18
Not enough data
8.0
18
Not enough data
7.8
18
Not enough data
8.4
17
Not enough data
8.3
12
Not enough data
8.5
12
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
4.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
7.9
104
Not enough data
8.5
105
Not enough data
8.0
105
Not enough data
8.0
102
Not enough data
8.8
105
Branding & Customizatio
Not enough data
8.1
100
Not enough data
8.1
104
Not enough data
8.2
101
Automatic Rules & Configurations
Not enough data
8.2
102
Not enough data
8.2
103
Not enough data
7.8
106
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.5
93
Not enough data
8.5
85
Not enough data
8.5
90
Not enough data
8.7
90
Not enough data
8.5
89
Not enough data
8.8
88
Not enough data
8.2
86
Territory Management - Sales Planning
Not enough data
8.8
87
Not enough data
8.6
92
Quota & Capacity Management - Sales Planning
Not enough data
8.4
88
Not enough data
8.4
96
Not enough data
8.4
89
Data Sourcing
Not enough data
8.5
838
Not enough data
8.7
869
Not enough data
8.3
773
Not enough data
8.7
899
Not enough data
8.6
835
Predictive Analytics
Not enough data
8.4
816
Not enough data
8.6
832
Not enough data
8.0
731
Not enough data
8.3
773
Sales Management
Not enough data
8.7
862
Not enough data
8.1
738
Not enough data
8.6
855
Not enough data
8.8
923
Content Management
Not enough data
8.3
300
Not enough data
8.1
290
Not enough data
8.2
275
Not enough data
8.5
267
Not enough data
8.2
285
Analytics
Not enough data
8.7
291
Not enough data
8.4
290
Not enough data
8.4
174
Not enough data
8.3
299
Presentation
Not enough data
7.3
165
Not enough data
7.3
165
Not enough data
7.2
156
Training
Not enough data
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Feedback
Not enough data
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.9
362
Not enough data
8.9
366
Not enough data
8.6
348
Discovery
Not enough data
8.9
369
Not enough data
8.6
364
Not enough data
8.6
345
Management
Not enough data
8.5
335
Not enough data
8.7
354
Platform
Not enough data
8.6
345
Not enough data
8.6
345
Calling
Not enough data
8.7
127
Not enough data
8.6
121
Not enough data
8.9
129
Not enough data
8.8
125
Contacts
Not enough data
8.9
122
Not enough data
8.7
125
Not enough data
8.8
126
Insights
Not enough data
9.1
130
Not enough data
8.7
128
Not enough data
8.3
124
Not enough data
8.5
134
Not enough data
8.4
129
Analytics
8.6
259
8.2
465
8.6
253
8.4
473
8.3
243
8.4
487
Customizations
8.6
272
8.7
517
8.3
252
8.5
485
8.6
271
8.6
522
8.2
245
8.4
467
8.5
264
8.4
494
Generative AI
Feature Not Available
Feature Not Available
Incentives
5.2
10
8.1
324
5.3
10
8.4
391
4.8
10
8.0
327
5.8
10
8.6
404
Personalization
6.1
12
8.6
366
5.3
11
8.8
446
8.0
11
8.9
476
6.0
12
8.6
424
Administrative
6.2
11
8.7
449
7.0
10
8.5
415
6.2
10
8.4
399
Categories
Categories
Shared Categories
Nimble CRM and Salesforce Sales Cloud are categorized as Email Tracking, CRM, and Sales Performance Management
Unique Categories
Nimble CRM is categorized as Sales Intelligence and Online Form Builder
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Information Technology and Services
9.5%
Computer Software
6.0%
Management Consulting
4.8%
Internet
4.5%
Other
60.2%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Nimble CRM
Most Helpful Favorable Review
Cate C.
Verified User in Higher Education
I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels...
Most Helpful Critical Review
Tami K.
Verified User in Internet
1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every...
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Cate C.
Verified User in Higher Education
I originally signed up for Nimble when it first debuted but wasn't very impressed with the beta. Overtime the group has really refined the solution and now it is, in my opinion, the best CRM on the market. Businesses now do interact on so many channels...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Tami K.
Verified User in Internet
1) Importing, tagging, etc. was a nightmare. Not having a way to determine which contacts still weren't tagged was cumbersome. 2) I wish you could tie married couples together. I'm in real estate, and it's critical to have this feature. 3) I wish every...
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Discussions
Does Nimble integrate with Quick Books Online Simple Start?
4 comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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