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Compare New Relic One Software and Raygun 
At a Glance
Market Segments
Mid-Market (42.0% of reviews)
Small-Business (54.5% of reviews)
Entry-Level Pricing
$0.00
Starting at $40.00
New Relic
Star Rating
(582)4.4 out of 5
Market Segments
Mid-Market (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansRaygun
Star Rating
(122)4.3 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $40.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- Users say that Raygun stands out for its ease of use, allowing teams to quickly identify issues by simply entering the environment or database in question. Reviewers highlight how it provides a clear rundown of problems, often pointing directly to potential fixes.
- According to verified reviews, New Relic's user interface is highly praised for its enhanced capabilities, enabling users to access all infrastructure-related dashboards, logs, and metrics in one place. This powerful APM tool is noted for its customizable features, making it a favorite among users looking for flexibility.
- Reviewers mention that while Raygun offers excellent real-time monitoring and alerting features, it has a smaller market presence compared to New Relic, which may affect the breadth of community support and resources available for troubleshooting.
- G2 reviewers highlight that Raygun's implementation process is notably quick and intuitive, with users appreciating the straightforward onboarding experience. This contrasts with New Relic, where some users have reported a steeper learning curve due to its extensive feature set.
- Users report that both platforms are effective in meeting their requirements, but New Relic's broader feature set and higher overall satisfaction ratings suggest it may be better suited for mid-market companies looking for comprehensive monitoring solutions.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Raygun
Crash Reporting
Starting at $40.00
Detect, diagnose and resolve errors affecting your customers.
- Basic subscription starts with 100,000 reserved errors
- Team subscription starts with 200,000 reserved errors
- Business subscription starts with 100,000,000 reserved errors
Free Trial
New Relic
Free Trial is available
Raygun
Free Trial is available
Ratings
Meets Requirements
8.9
495
8.9
89
Ease of Use
8.4
501
8.8
89
Ease of Setup
8.7
284
9.1
32
Ease of Admin
8.5
198
8.7
34
Quality of Support
8.6
437
8.5
66
Has the product been a good partner in doing business?
8.5
190
8.6
30
Product Direction (% positive)
8.6
494
8.6
81
Features by Category
Experience
9.5
22
9.4
8
9.0
20
Feature Not Available
9.0
21
8.1
7
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
7.0
5
9.0
21
Not enough data
8.3
19
Feature Not Available
Performance
9.5
21
Feature Not Available
9.5
22
9.2
6
9.5
22
Not enough data
9.6
20
Feature Not Available
Monitoring
8.9
88
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Not enough data
Administration
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Not enough data
Analysis
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Bug Reporting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bug Monitoring
Not enough data
8.6
26
Not enough data
8.4
37
Not enough data
8.5
31
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
8.5
11
Not enough data
8.5
13
Not enough data
Feature Not Available
Crash Data
Not enough data
7.8
12
Not enough data
Feature Not Available
Not enough data
8.2
12
Metrics
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Not enough data
Management Tools
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Not enough data
Generative AI
7.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Not enough data
Monitoring and Management
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Not enough data
Agentic AI - Log Monitoring
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Not enough data
Visibility
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Not enough data
Monitoring and Management
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Data Preparation
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Not enough data
Analysis
9.1
63
Not enough data
9.1
65
Not enough data
9.2
70
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
65
Not enough data
Visualization
9.5
74
Not enough data
9.1
66
Not enough data
Agentic AI - Log Analysis
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Monitoring
8.9
163
8.5
8
9.0
168
8.8
8
9.2
169
8.3
9
7.7
137
Feature Not Available
8.8
153
9.3
9
Response
9.1
169
8.7
9
8.9
163
9.3
9
8.6
154
Feature Not Available
Agentic AI - Application Performance Monitoring (APM)
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Not enough data
Performance
8.6
151
8.8
12
8.5
143
9.0
8
Functionality
8.8
150
Feature Not Available
8.5
144
9.0
7
8.2
139
8.6
6
8.8
151
8.7
5
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Metrics
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
New Relic and Raygun are categorized as Digital Experience Monitoring (DEM) and Application Performance Monitoring (APM)
Unique Categories
New Relic is categorized as Server Monitoring, Log Monitoring, AIOps Platforms, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Incident Management, and Observability Software
Raygun is categorized as Mobile Crash Reporting and Bug Tracking
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Raygun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
17.7%
Financial Services
8.9%
Internet
7.9%
Retail
2.3%
Other
38.1%
Computer Software
28.1%
Information Technology and Services
16.5%
Financial Services
6.6%
Internet
5.8%
Insurance
5.8%
Other
37.2%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Is there any way to further customize grouping?
1 Comment
AV
Hi there Hugo,
Thanks for reaching out! We do have options for further customizing error groups. You can set up your own custom error group hasher by...Read more
Raygun has no more discussions with answers
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