G2 reviewers report that RingEX excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MightyCall. Users appreciate the ease of use, particularly highlighting how straightforward it is to set up features like call forwarding and voicemail greetings.
Users say that MightyCall offers a quick and intuitive setup process, allowing them to get started in just about ten minutes. This rapid onboarding is a major plus for teams looking to implement a new system without extensive downtime.
Reviewers mention that RingEX provides excellent customer support, with many users praising the quality of both online and phone assistance. One user noted that the support team was particularly helpful when integrating multiple offices into the system, showcasing their commitment to customer service.
According to verified reviews, MightyCall shines in its user interface, which is described as incredibly user-friendly. Users appreciate the journaling feature that logs calls, enhancing transparency and accountability within their teams.
G2 reviewers highlight that while RingEX has a robust feature set, including effective call routing and management, it may not be as budget-friendly as MightyCall, which offers a lower entry-level price. This makes MightyCall an attractive option for small businesses with tighter budgets.
Users report that both platforms have their strengths, but RingEX stands out for its advanced call management features, such as missed call notifications via email, which users find particularly helpful for urgent communications. In contrast, MightyCall's strength lies in its seamless office-to-office communication capabilities, making it ideal for businesses with multiple locations.
MightyCall is a comprehensive call center software designed specifically for small and medium-sized businesses.
MightyCall offers a suite of business...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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