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Compare Microsoft Teams and Trillian 
At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$3.33 1 User Per Month
Microsoft Teams
Star Rating
(17,577)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Trillian. Users appreciate the seamless integration of chat, video calls, and file sharing, all in one platform, which simplifies communication and collaboration.
- Users say that Trillian offers a user-friendly experience, particularly highlighting its ease of use and setup. Many find it straightforward to navigate, with one user noting, "So easy to use. This was the first instant message app that I used at my office."
- Reviewers mention that Microsoft Teams has a robust feature set that supports enterprise-level needs, including advanced conferencing capabilities. Users love the ability to conduct conference meetings and call clients all within the same app, enhancing productivity.
- According to verified reviews, Trillian shines in its customization options, such as modifying emojis, which adds a personal touch to communication. Users appreciate these small but meaningful features that enhance their messaging experience.
- Users highlight that while Trillian has strong security features and effective file sharing capabilities, Microsoft Teams offers a more comprehensive solution for larger teams, with features that keep everything organized in one place, making it easier to manage projects and communications.
- Reviewers note that Trillian's smaller user base results in fewer recent reviews, which may limit insights into its current performance. In contrast, Microsoft Teams benefits from a wealth of recent feedback, indicating a more active and engaged user community that can provide valuable insights into its ongoing development and support.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Microsoft Teams
No trial information availableTrillian
Free Trial is available
Ratings
Meets Requirements
8.9
13,073
9.3
111
Ease of Use
8.8
13,246
9.2
111
Ease of Setup
9.0
3,691
9.3
41
Ease of Admin
8.6
2,034
9.1
35
Quality of Support
8.6
10,521
8.9
80
Has the product been a good partner in doing business?
8.8
2,008
9.5
30
Product Direction (% positive)
8.6
12,503
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
8.9
8737
8.4
38
8.7
8992
9.2
48
8.4
8363
8.0
35
Business Instant Messaging
9.0
8287
8.3
20
8.9
8226
8.5
14
Business Instant Messaging
8.8
8029
9.3
41
8.8
8257
9.4
38
8.7
7243
7.8
22
Generative AI - Business Instant Messaging
8.2
983
Not enough data
AI - Business Instant Messaging
8.0
963
Not enough data
8.3
961
Not enough data
7.9
951
Not enough data
8.0
951
Not enough data
Agentic AI - Business Instant Messaging
7.9
555
Not enough data
8.0
550
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Collaboration Tools
9.0
7810
|
Verified
Not enough data
9.1
5576
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5757
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7365
|
Verified
Not enough data
8.9
6828
|
Verified
Not enough data
8.8
7075
|
Verified
Not enough data
8.9
5541
|
Verified
Not enough data
Software Type
8.8
7136
|
Verified
Not enough data
8.7
5229
|
Verified
Not enough data
9.1
5776
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
645
Not enough data
7.8
640
Not enough data
7.8
637
Not enough data
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
112
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
111
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
108
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
105
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
107
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Trillian are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Trillian has no more discussions with answers
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