Best Software for 2025 is now live!

Compare Microsoft Teams and Symphony.com Symphony

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Microsoft Teams
Microsoft Teams
Star Rating
(15,835)4.4 out of 5
Market Segments
Enterprise (40.9% of reviews)
Information
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft Teams
Symphony
Symphony
Star Rating
(39)4.1 out of 5
Market Segments
Enterprise (69.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Symphony
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Symphony excels in collaboration tools, particularly with features like screen sharing (9.0) and live chat (9.2), which are highly rated compared to Microsoft Teams, where users rate audio conferencing (7.0) lower than Teams' (9.0).
  • Reviewers mention that Microsoft Teams offers superior video conferencing capabilities, with a rating of 8.9, while Symphony's rating of 7.8 indicates a gap in user satisfaction in this area.
  • G2 users highlight Symphony's strong performance in search functionality (8.7), which is noted as more effective than Microsoft Teams' 8.3, making it easier for users to find past messages and files.
  • Users on G2 report that Symphony's file sharing feature is rated lower (7.9) compared to Microsoft Teams (8.9), indicating that Teams may provide a more seamless experience for sharing documents and files.
  • Reviewers mention that both platforms have similar ratings for ease of setup (8.9), but Symphony's overall user experience is slightly favored due to its intuitive interface.
  • Users say that Symphony's mobile application (8.2) is less robust than Microsoft Teams' (8.8), which may impact users who rely heavily on mobile access for communication and collaboration.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
Learn more about Microsoft Teams
Symphony
No pricing available
Free Trial
Microsoft Teams
No trial information available
Symphony
No trial information available
Ratings
Meets Requirements
8.9
11,840
8.5
25
Ease of Use
8.8
11,951
8.6
25
Ease of Setup
8.9
2,494
8.9
6
Ease of Admin
8.5
1,804
Not enough data
Quality of Support
8.6
9,448
8.9
21
Has the product been a good partner in doing business?
8.7
1,781
Not enough data
Product Direction (% positive)
8.5
11,266
8.9
21
Features by Category
Business Instant MessagingHide 13 FeaturesShow 13 Features
8.6
60,567
8.1
100
Business Instant Messaging
8.9
7875
7.9
14
8.7
8146
7.7
14
8.4
7543
8.7
14
Business Instant Messaging
9.0
7447
7.0
9
8.9
7382
7.8
9
Business Instant Messaging
8.8
7211
8.2
12
8.8
7441
8.9
14
8.7
6420
8.3
14
Generative AI - Business Instant Messaging
8.3
224
Not enough data
AI - Business Instant Messaging
8.2
222
Not enough data
8.5
220
Not enough data
8.3
218
Not enough data
8.3
218
Not enough data
8.9
54,544
Not enough data
Collaboration Tools
9.0
6833
|
Verified
Not enough data
9.1
4614
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
4777
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
6389
|
Verified
Not enough data
8.9
5868
|
Verified
Not enough data
8.8
6129
|
Verified
Not enough data
8.9
4603
|
Verified
Not enough data
Software Type
8.8
6200
|
Verified
Not enough data
8.7
4298
|
Verified
Not enough data
9.1
4833
|
Verified
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams
Microsoft Teams
Symphony
Symphony
Microsoft Teams and Symphony are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams
Microsoft Teams has no unique categories
Symphony
Symphony is categorized as UCaaS Platforms and Other Finance & Admin.
Reviews
Reviewers' Company Size
Microsoft Teams
Microsoft Teams
Small-Business(50 or fewer emp.)
21.4%
Mid-Market(51-1000 emp.)
37.7%
Enterprise(> 1000 emp.)
40.9%
Symphony
Symphony
Small-Business(50 or fewer emp.)
11.1%
Mid-Market(51-1000 emp.)
19.4%
Enterprise(> 1000 emp.)
69.4%
Reviewers' Industry
Microsoft Teams
Microsoft Teams
Information Technology and Services
17.0%
Computer Software
9.2%
Education Management
3.8%
Marketing and Advertising
3.5%
Financial Services
3.5%
Other
62.9%
Symphony
Symphony
Financial Services
44.4%
Information Technology and Services
11.1%
Investment Banking
8.3%
Banking
8.3%
Oil & Energy
5.6%
Other
22.2%
Most Helpful Reviews
Microsoft Teams
Microsoft Teams
Most Helpful Favorable Review
Ulrike H.
UH
Ulrike H.
Verified User in Information Technology and Services

I like the fact that I can access the tool from everywhere - on my desktop and on my phone. It allows my to have multiple workspaces, so I can connect to my own organization as well as to the organizations of my customers. I think it is a good tool for all...

Most Helpful Critical Review
Tyler Y.
TY
Tyler Y.
Verified User in Information Technology and Services

Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...

Symphony
Symphony
Most Helpful Favorable Review
NS
Nilesh S.
Verified User in Financial Services

The best thing about Symphony is the ability to have end-to-end encryption, This is very important for secure communications with your clients about sensitive topics.

Most Helpful Critical Review
Angela M.
AM
Angela M.
Verified User in Financial Services

The notification system on Symphony is very annoying. Although there are ways to remove the flashing notification on your desktop, if the application is running there is constant flashing and number display for all of the rooms I'm a part of, even if I...

Alternatives
Microsoft Teams
Microsoft Teams Alternatives
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Google Workspace
Google Workspace
Add Google Workspace
Slack
Slack
Add Slack
Webex Suite
Webex Suite
Add Webex Suite
Symphony
Symphony Alternatives
Slack
Slack
Add Slack
Webex Suite
Webex Suite
Add Webex Suite
Rocket.Chat
Rocket.Chat
Add Rocket.Chat
Mattermost
Mattermost
Add Mattermost
Discussions
Microsoft Teams
Microsoft Teams Discussions
What are the best features of Microsoft teams?
20 comments
Suraj B.
SB
I believe Microsoft Teams offers many advanced features related to learning management products. Like Attendance, assignment push-pull, Reviewing marks, etc.Read more
What is the use of Microsoft teams?
13 comments
Anand P.
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
12 comments
Alireja G.
AG
You need Office 365 to use Microsoft Teams.Read more
Symphony
Symphony Discussions
Monty the Mongoose crying
Symphony has no discussions with answers