Compare Microsoft Teams and Webex Suite 
At a Glance
Market Segments
Enterprise (40.9% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$0.00
Microsoft Teams
Star Rating
(15,955)4.4 out of 5
Market Segments
Enterprise (40.9% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsWebex Suite
Star Rating
(18,344)4.2 out of 5
Market Segments
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Suite excels in video streaming with a rating of 9.1, while Microsoft Teams offers a slightly lower rating of 8.8. Reviewers mention that the high-quality video streaming in Webex enhances their virtual meeting experience.
- Reviewers mention that Microsoft Teams shines in instant messaging, achieving a rating of 9.1 compared to Webex Suite's 8.9. Users on G2 appreciate the seamless integration of chat features within Teams, making communication more efficient.
- G2 users highlight that Webex Suite's session recording feature is rated at 9.0, which is particularly beneficial for users who need to revisit meetings. In contrast, Microsoft Teams has a rating of 8.9 for recording, which some users feel could be improved for better accessibility.
- Users say that Microsoft Teams offers superior phone call capabilities, with a rating of 9.3 for basic communication features, while Webex Suite has a lower rating of 8.7. Reviewers mention that the clarity and reliability of calls in Teams are standout features.
- Reviewers mention that Webex Suite's automated scheduling feature is rated at 9.4, which users find incredibly helpful for managing their meeting times. Microsoft Teams, while still effective, has a slightly lower rating of 9.0 in this area.
- Users report that both platforms have strong collaboration tools, but Webex Suite's screen sharing feature is rated at 9.2, which users find particularly useful for presentations. Microsoft Teams matches this with a rating of 9.0, but some users feel Webex's functionality is more intuitive.
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Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Microsoft Teams
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.9
11,939
8.9
14,512
Ease of Use
8.8
12,060
8.7
14,558
Ease of Setup
8.9
2,598
8.4
2,776
Ease of Admin
8.5
1,826
8.4
2,555
Quality of Support
8.6
9,534
8.5
11,596
Has the product been a good partner in doing business?
8.7
1,802
8.7
2,449
Product Direction (% positive)
8.5
11,368
7.8
13,974
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
950
Not enough data
9.0
931
Not enough data
8.9
912
Collaboration
Not enough data
8.9
868
Not enough data
9.0
948
Not enough data
9.0
941
Not enough data
8.8
847
Not enough data
9.2
969
Functionality
Not enough data
8.8
851
Not enough data
9.0
949
Not enough data
8.9
854
Business Instant Messaging
8.9
7947
8.6
888
8.7
8218
8.8
991
8.4
7614
8.5
906
Business Instant Messaging
9.0
7519
8.9
954
8.9
7454
8.8
896
Business Instant Messaging
8.8
7281
8.7
847
8.8
7513
8.8
908
8.7
6489
8.7
815
Generative AI - Business Instant Messaging
8.3
294
8.8
10
AI - Business Instant Messaging
8.2
288
8.7
10
8.5
286
8.7
10
8.3
283
8.8
10
8.3
283
8.8
10
Visual Tools
Not enough data
8.7
26
Not enough data
9.0
24
Not enough data
8.6
26
Not enough data
8.9
26
Office Customization
Not enough data
9.2
26
Not enough data
8.9
25
Not enough data
9.0
24
Guest Tools
Not enough data
8.5
25
Not enough data
8.8
25
Not enough data
8.7
24
Collaboration Tools
Not enough data
8.9
25
Not enough data
8.9
26
Not enough data
9.1
26
Not enough data
9.1
25
Design Tools
Not enough data
8.9
327
Not enough data
8.8
326
Not enough data
8.6
284
Not enough data
8.7
289
Not enough data
8.9
306
Communication Tools
Not enough data
8.9
306
Not enough data
9.0
329
Integrations
Not enough data
8.8
262
Not enough data
9.0
329
Software Offering
Not enough data
8.8
327
Not enough data
9.2
362
Not enough data
9.0
347
Presenter Tools
Not enough data
8.9
4824
Not enough data
8.5
4183
|
Verified
Not enough data
8.8
4536
|
Verified
Not enough data
8.9
5049
|
Verified
Conferencing Options
Not enough data
9.0
5188
|
Verified
Not enough data
9.0
5415
|
Verified
Not enough data
9.0
5331
|
Verified
Application Tools
Not enough data
8.8
4277
|
Verified
Not enough data
8.8
4833
|
Verified
Not enough data
8.7
4801
Collaboration
Not enough data
8.9
17
Not enough data
8.8
17
Not enough data
8.7
17
Not enough data
8.9
17
Hardware
Not enough data
8.8
17
Not enough data
8.6
17
Security
Not enough data
8.8
17
Not enough data
8.4
17
Collaboration Tools
9.0
6907
|
Verified
9.0
10030
|
Verified
9.1
4688
|
Verified
9.1
2836
|
Verified
Feature Not Available
8.8
2521
|
Verified
9.2
4851
|
Verified
9.0
3064
|
Verified
Feature Not Available
9.0
2912
Meeting Coordination
9.0
6463
|
Verified
8.7
9023
8.9
5941
|
Verified
8.7
8515
|
Verified
8.8
6203
|
Verified
8.7
8890
|
Verified
8.9
4676
|
Verified
8.8
3041
|
Verified
Software Type
8.8
6274
|
Verified
8.6
7622
|
Verified
8.7
4372
|
Verified
8.8
2983
|
Verified
9.1
4906
|
Verified
9.0
3128
|
Verified
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
21
Not enough data
9.3
21
Not enough data
9.5
21
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
21
Not enough data
9.1
21
Not enough data
9.1
21
Meeting Insights - AI Meeting Assistants
Not enough data
8.9
21
Not enough data
8.7
21
Not enough data
9.2
20
Accessibility - AI Meeting Assistants
Not enough data
9.1
20
Not enough data
9.0
20
Not enough data
9.3
20
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
8.7
226
Not enough data
8.7
212
Not enough data
8.6
193
Not enough data
9.0
240
Not enough data
8.9
241
Not enough data
8.6
131
Access
Not enough data
8.2
147
Not enough data
8.4
171
Not enough data
8.3
163
Advanced Features
Not enough data
7.9
119
Not enough data
8.2
120
Not enough data
8.6
164
Extensions
Not enough data
9.0
142
Not enough data
8.9
158
Not enough data
9.0
101
Features
Not enough data
9.0
153
Not enough data
8.8
96
Not enough data
9.0
148
Not enough data
9.1
166
Not enough data
9.1
148
Not enough data
9.1
137
Categories
Categories
Shared Categories
Microsoft Teams and Webex Suite are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams has no unique categories
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.2%
Education Management
3.8%
Financial Services
3.5%
Marketing and Advertising
3.5%
Other
63.0%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.5%
Other
61.2%
Most Helpful Reviews
Microsoft Teams
Most Helpful Favorable Review
Nelson Jr. A.
Verified User in Telecommunications
What I like the best about Microsoft Teams is that I am able to control the computer of a person that I talked to, specially why they really need help about navigating on the program. This really helpful in facilitating the process during the operations.
Most Helpful Critical Review
Tyler Y.
Verified User in Information Technology and Services
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Webex Suite
Most Helpful Favorable Review
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Most Helpful Critical Review
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Nelson Jr. A.
Verified User in Telecommunications
What I like the best about Microsoft Teams is that I am able to control the computer of a person that I talked to, specially why they really need help about navigating on the program. This really helpful in facilitating the process during the operations.
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Tyler Y.
Verified User in Information Technology and Services
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Alternatives
Discussions
What are the best features of Microsoft teams?
20 comments
SB
I believe Microsoft Teams offers many advanced features related to learning management products. Like Attendance, assignment push-pull, Reviewing marks, etc.Read more
What is the use of Microsoft teams?
13 comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
12 comments
AG
You need Office 365 to use Microsoft Teams.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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